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What new members receive

What to expect after opening a DCU membership

What will you receive?

You will receive three separate mailings:

1st Mailing:

  • Welcome Letter and Member Welcome Kit which includes:
    • Truth-In-Savings (TIS) Disclosure
    • Electronic Services Disclosure
    • Fee Schedule

2nd Mailing:

  • PIN (Personal Identification Number) to access the Easy Touch Telephone Teller System, Online Banking, and ATMs (Automated Teller Machines). You should receive your PIN within seven days after you join DCU.

3rd Mailing:

  • ATM Card or Debit Card – You should receive your ATM Card or Debit Card (whichever you requested when you joined DCU) within two weeks.

Next: PINS and passwords