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About eStatements
About eStatements

eStatements

Reviews

An easy, secure way to receive your monthly account statements.

eStatement Features

  • View, print and save your monthly account, mortgage, and credit card statements in HTML and PDF formats.
  • Fast way to access annual tax forms
  • Enhanced check image printing

Benefits of eStatements

eStatements are electronic versions of your monthly statements that can be viewed through Digital Banking. eStatements offer many additional benefits above the standard paper statements including:

  • Electronic Tax Forms – No waiting for your tax forms in the mail. You even get your electronic tax form earlier in the month than if you had to wait for the paper version. You can view and print year-end tax forms (including 1098 and 1099-INT) whenever it is convenient for you.
  • Account reconciliation – Allows you to enter outstanding transactions and balance your checkbook.
  • Pie Charts – Shows you how your funds are allocated.
  • Enhanced Check Image Printing – Allows you to print all your check images for the month, front and back, without having to print them individually.
  • eStatement Archive for Statements – Holds 7 years of history for statements and check images.
  • eStatement Archive for Visa® Bills – Holds 7 years of history for Visa® statements.
  • Printable PDF Statements – Account estatements and Visa® estatements can be downloaded and saved on your computer.
  • Email Notifications – Receive an email message that tells you when your eStatement is available, and your Visa® bill has been posted.
  • Secure – You won't need to be concerned about lost or stolen mail.

Current Email Address

Be sure DCU has your current email address for eStatements. DCU will use the email information current in Digital Banking to notify you that your account statement is available for viewing. If this address changes or is incorrect you can change it by doing the following:

From the homepage:

  1. Log onto Digital Banking
  2. Select the Profile icon in the upper right-hand corner and choose “Your Notification Preferences” from the drop-down menu
  3. Click “Update” next to the Email Address
  4. Enter the new email address and click SAVE to submit your change 

From the Mobile App:

  1. Log onto Digital Banking
  2. Select Membership tab on the bottom right corner and choose “Your Notification Preferences”
  3. Click to edit your Email Address
  4. Enter the new email address and tap Update to submit your change

eStatement Notifications

If you decide that you would like to receive only electronic statements, you can make changes at any time through your Profile. To access your Profile:

From the homepage:

  1. Log onto Digital Banking
  2. Select the profile icon in the upper right-hand corner and choose “Your Notification Preferences”
  3. Under Contact Preferences toggle “Electronic Statements” to ON

From the Mobile App:

  1. Log onto Digital Banking
  2. Select Membership tab on the bottom right corner and choose “Your Notification Preferences”
  3. Under Contact Preferences toggle “Electronic Statements” to ON

If you decide that you would like to receive paper statements and you are currently set up for electronic delivery, you must contact DCU at 800.328.8797 to request this change.

Other Resources

What Our Members Are Saying

My Issue with Estatements has been resolved Quickly

RATINGS 5 5 / 5 stars

My issue has been resolved quickly by one of the customer representative ( Denise), She is very helpful and Informative.

[email protected] Troy, New York

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This product is really good and offers great advantages

RATINGS 5 5 / 5 stars

You can easily check your monthly statements for free and as many times as you can

Free checking- Framingham, Massachusetts

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Great product and service

RATINGS 5 5 / 5 stars

I am very happy with the overall service I get from DCU.

Sally- Seattle, Washington

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