eStatements are electronic versions of your monthly statements that can be viewed through Online Banking. eStatements offer many additional benefits above the standard paper statements including:
When you receive your Visa eStatement, to pay your bill we recommend that you use the "Account Transfer" or "Scheduled Transfer" functions in Online Banking. Be sure to make your payments to DCU prior to the due date each month.
If you are mailing in your payment, please make your check or money order payable to DCU Visa, include your DCU membership and the Loan Number assigned to your Visa in Online Banking, e.g.; 141. Do not include your Visa Card number.
220 Donald Lynch Blvd.
PO Box 9130
Marlborough, MA 01752-9130
Be sure DCU has your current email address for eStatements. DCU will use the email information current on the eStatement page of Online Banking to notify you that your account statement is available for viewing. If this address changes or is incorrect you can change it by doing the following:
If you decide that you would like to receive electronic statements, you can make changes at any time through your eStatement Profile. To access your profile:
If you decide that you would like to receive paper statements and you are currently set up for electronic delivery, you must contact DCU at 800.328.8797 to request this change.
My issue has been resolved quickly by one of the customer representative ( Denise), She is very helpful and Informative.READ MORE REVIEWS
You can easily check your monthly statements for free and as many times as you canREAD MORE REVIEWS
I am very happy with the overall service I get from DCU.READ MORE REVIEWS