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Who is our Leadership?
Learn About the Executive Team of First Technology Federal Credit Union
Overview
DCU and First Tech are officially united as of January 1, 2026. We will continue to operate as DCU, a division of First Technology Federal Credit Union throughout 2026 until we complete integration.
We are governed by a Board of Directors that is dedicated to ensuring the credit union is operated in the best interests of our entire membership and in accordance with universal core credit union principles.
Our credit union is stronger because of the input and support of our entire membership. We thank you for the continued trust and loyalty you place in us.
Executive Team
Shruti Miyashiro
President and Chief Executive Officer
Shruti Miyashiro serves as President and Chief Executive Officer and works with the Board of Directors and Executive Team to develop multifaceted strategies to expand and strengthen the organization’s community impact and culture.
Shruti has a deeply rooted passion for strategic thinking and building long-term, sustainable business models. For more than two decades as an executive leader in the financial services industry, she has balanced leading complex business needs with a focus on clarity of purpose, organizational alignment, and talent management as key differentiators.
Prior to this role, she served as President and Chief Executive Officer of Orange County’s Credit Union since 2007. Under her leadership, Orange County’s Credit Union was regularly recognized as a “Best Place to Work,” “Best in State Credit Union” by Forbes magazine and was awarded five-star ratings for financial stability.
Since 2003, Shruti has served on a number of community, non-profit, professional, and corporate Boards. She currently serves as a Board Member for Jack Henry & Associates, Inc., which is an S&P 500 technology company, where she sits on the Compensation and Risk & Compliance Committees. In 2019, she was elected to serve on the Board of the Federal Home Loan Bank, San Francisco where she served on the Risk, Affordable Housing & Community Investment, Audit, and Finance & Strategic Planning Committees. In 2014, she was appointed by Commissioner of the State of California’s Department of Financial Protection & Innovation to join the Credit Union Advisory Committee. Additionally, she was appointed to United Way-Orange County’s Financial Security Council to advance a community-wide strategy helping Orange County families build financial stability.
Theran Colwell
Chief Strategy Officer
Theran Colwell is the Chief Strategy Officer, where he leads enterprise-wide strategic initiatives to drive growth, innovation, and long-term value. With a career spanning multiple leadership roles, Theran has held key executive positions at TruStage, including several vice president roles in corporate strategy, business experience, and product management. His portfolio also includes strategic leadership in risk management, corporate development, product finance, and financial management services.
As a forward-thinking strategist and innovator, Theran has partnered with industry leaders both domestically and internationally to shape financial institution strategies and navigate complex market dynamics. His expertise covers a broad spectrum, including competitive intelligence, voice of customer programs, advanced data and analytics, regulatory compliance, and risk management. He has also driven initiatives in product development, asset liability management, alternative capital strategies, loan and deposit pricing, and investment accounting.
Marito Domingo
Chief Financial Officer
Marito is the Chief Financial Officer. A finance industry veteran, Marito brings more than 20 years of finance, investment and capital markets experience.
Prior to this role, Marito served as the Executive Vice President, Chief Financial Officer and Treasurer of First PacTrust Bancorp and PacTrust Bank based in Irvine, California. He acted as the Principal and Founder of Decision Advisors, providing business strategy and consulting services to banks and financial investors. In his previous positions, he worked closely with the Board of Directors and Risk Management Committees to provide business strategy and staff management. In 2023, Marito was named by Portland Business Journal as one of the Executives of the Year.
Jason Heupel
Chief Experience Officer
Jason Heupel is the Chief Experience Officer. He leads the organization’s commitment to delivering exceptional member experiences. With more than 20 years of executive leadership, Jason brings deep expertise in digital banking, member experience, operational strategy, and member & employee centric design across the financial services and technology sectors.
Prior to this role, Jason served as VP of Customer Experience at GreenFi in Los Angeles, where he led transformative initiatives in digital engagement and service delivery. He also held senior roles at CoreLogic in San Diego, overseeing large-scale operations and process optimization. In addition, Jason spent nearly a decade as VP of Operations at Capital One 360 (formerly ING Direct) in Wilmington, Delaware, where he played a key role in shaping the company’s customer-centric culture and operational infrastructure.
Monique Little
Chief Operations Officer
Monique Little serves as the Chief Operations Officer. She champions a people-first approach to leadership while driving operational excellence across a dynamic, member-focused organization. With more than two decades of executive experience in financial services, Monique is recognized for transforming complex challenges into scalable solutions that deliver measurable business results.
Monique has been instrumental in shaping a high-performing corporate culture and advancing enterprise-wide efficiencies. She spearheaded the strategic centralization of critical operations, including payments, fraud prevention, and deposit services, streamlining processes to enhance scalability and strengthen organizational resilience.
Her career includes executive roles at Columbia Management (Bank of America Investment Division) and Valley Insurance Companies, where she led major merger integrations and honed expertise in human capital strategy and organizational transformation.
John Mason
Chief Information Officer
John Mason is the Chief Information Officer. John brings over 25 years of significant experience in the fintech space providing leadership and technology oversight. John has extensive experience in large-scale technology operations, and emerging technology adoption.
Prior to this role, he spent 12 years at Bottomline Technologies, a global leader in business payments and cash management, where he served as Chief Information Officer. His career spans a broad range of technology leadership, including enterprise banking document archival systems, early internet platform development, IT operations, product engineering, infrastructure and manufacturing robotics programming. John has held key roles at companies such as Anacomp and Polaroid, in addition to consulting with high-profile startups.
Jeff Prelle
Chief Risk Officer
Jeff Prelle is the Chief Risk Officer. With more than 20 years of experience as a senior risk executive, Jeff has built a distinguished career guiding financial institutions through complex risk landscapes.
Prior to this role, Jeff served as Enterprise Risk Executive at Cadence Bank, where he led enterprise-wide risk frameworks, analytics, and governance programs. His background spans leadership roles at banks, private equity firms, and risk management organizations, including Moody’s Analytics, giving him a unique perspective on both operational and strategic risk.
Jeff’s expertise includes measuring, monitoring, and reporting on all forms of enterprise, credit, market, operational, and compliance risks while leveraging advanced analytics, capital planning, and regulatory insight to develop actionable strategies. He is recognized for his ability to translate risk data into business decisions that mitigate exposure and unlock sustainable growth.
Lauren Raica
Chief of Staff
Lauren Raica is the Chief of Staff and a strategic business transformer with over 17 years of professional experience in cross functional leadership roles. Known as a versatile “Swiss Army Knife” for executive leadership, she seamlessly bridges strategy, operations, and execution to drive organizational alignment.
Lauren specializes in solving complex business challenges, designing scalable frameworks and efficient processes, driving operational excellence and fostering strategic partnerships that accelerate growth. Lauren's expertise also spans mergers and acquisitions, vendor management, change management and risk program development, enabling organizations to streamline operations and strengthen resilience.
Lauren has led transformative initiatives across financial services, consulting, and waste management industries including roles at J.P. Morgan Chase and other Fortune 500 companies.
John Robinson
Chief People Officer
John Robinson is the Chief People Officer. He leads the organization’s human capital strategy, cultural transformation, and talent development to drive business growth. With nearly 30 years of global HR leadership experience, John has proven track record of aligning people strategies with organizational objectives across diverse industries, including technology, financial services, and engineering.
Prior to this role, John served as Chief Human Resources Officer at Absolute Software and as Chief People & Administrative Officer at Tapestry Solutions, a Boeing Company. In these roles, he oversaw global HR operations across four continents, leading initiatives in organizational design, total rewards, and talent development. John has also guided companies through complex transformations, including mergers, acquisitions, and digital evolution.
Board of Directors
Board volunteers contribute their leadership, knowledge, ideas, and vision to the benefit of their fellow credit union members. In exchange, they receive practical leadership and team experience, education on financial institutions and management, networking opportunities, travel opportunities, and the satisfaction that comes from helping improve people's lives. Volunteers are essential for corporate governance and for our credit union to fulfill its vision. We need and depend on them. They are a key element of what sets us apart from other financial institutions.
Jeff Hank
Chair
Jeff Hank joined the First Tech board in 2007. He has held executive leadership roles as Vice President, Corporate Controller, and Chief Accounting Officer at Intuit, Inc. Previously, he was an Audit Partner at KPMG LLP and Arthur Andersen LLP. Jeff currently serves as Chair of Qualys, demonstrating extensive experience in executive leadership and board governance.
Wayne Haubner
Vice Chair
Wayne Haubner joined the DCU Board of Directors in 2021. He has over 38 years in technology that began at Digital Equipment Corporation. He has held senior roles at ADP, IBM, SAP, and more. He is currently CTO of Escher Group. Wayne excels in digital transformation and has played key roles in driving innovation and operational excellence.
Rajeev Agarwal
Director
Rajeev Agarwal joined the First Tech board in 2021. He is Founder and CEO of MAQ Software, leading a globally recognized company supporting major clients like Amazon, Microsoft, and PepsiCo. Rajeev’s leadership has driven MAQ Software’s consistent growth since 2007, earning recognition for innovation, operational excellence, and impactful executive leadership in the software industry.
Baba Bedi
Director
Baba Bedi joined the DCU board in 2023. Baba brings over 30 years of leadership in information security and risk management. He has guided organizations across multiple regions and industries, with expertise in regulatory compliance, network architecture, and global data privacy. His leadership ensures robust security strategies and effective risk management for the board.
Jason Collier
Director
Jason Collier joined the DCU board in 2023. He is founder and principal advisor of Maple Street Advisory, leading strategic initiatives focused on operational excellence and leadership development. Jason’s background includes executive roles in strategic planning, and leadership coaching. He is recognized for facilitating planning sessions and driving organizational success.
Margo Fowler
Director
Margo Fowler joined the First Tech board in 2023. She brings 20 years of leadership at Nike, where she serves as Deputy General Counsel and leads the global legal team. Margo’s expertise includes commercial, intellectual property, marketing, digital, regulatory compliance, and operations, making her a key leader in legal strategy and governance.
Greg Gillas
Director
Greg Gillas joined the First Tech Board in 2007. He has served as Senior Vice President of Human Resources and Corporate Services for Citrix. He held executive roles at AMD and Hewlett-Packard. His leadership spans global HR strategy, corporate services, and organizational transformation, making him a valuable contributor to the board’s strategic direction and governance.
Camille Glover
Director
Camille Glover joined the DCU Board of Directors in 2021. She is an accomplished government attorney in Washington, DC with expertise in banking, corporate, and cybersecurity law, nonprofit management, and board governance. Camille has chaired multiple boards and champions financial literacy and education in marginalized communities through strategic leadership and policy development.
Todd Hauschildt
Director
Todd Hauschildt joined the First Tech Board in 2019. He is a nationally recognized leader in information technology and cybersecurity, with over 30 years of experience. He has led large-scale transformations for high-growth public and private equity-owned companies in technology and healthcare, demonstrating expertise in executive leadership, strategic planning, and operational excellence.
Paula Hunter
Director
Paula Hunter joined the DCU Board of Directors in 2022. She has nearly 40 years in technology, holding various roles at Digital Equipment Corporation and Compaq, leading global teams and managing board governance. As Executive Director of the Mojaloop Foundation, Paula drives strategic direction, financial oversight, and innovation, advancing inclusive financial solutions and collaborating with regulators and industry leaders worldwide.
Dave Keenan
Director
Dave Keenan joined the First Tech board in 2023. He brings over 40 years of leadership in the financial industry. He has served as Senior Vice President of Payments at FIS Global and FiServ and is a current member of the Philadelphia Fed’s Payments Advisory Council. Dave’s expertise includes digital engagement, member loyalty, and strategic financial leadership.
Kumar Kittuswamy
Director
Kumar Kittuswamy joined the DCU Board of Directors in 2017. He is an accomplished leader, management consultant, entrepreneur, and research scholar with experience at major global firms and startups. He has also consulted for nonprofits and enterprise organizations. Kumar brings strategic insight and experience in mergers and acquisitions. He holds advanced degrees from Oxford and PSL.
Phil Roush
Director
Phil Roush joined the First Tech board in 2023. He has over 35 years of executive experience in finance and accounting. He has held leadership positions at PepsiCo, Cisco Systems, and SanDisk. He currently serves as CFO of a privately-owned real estate company in Northern California, demonstrating strong financial leadership and strategic management skills.
Supervisory Committee
Phil Roush, Chair
Donald Butler
Carolyn Jungclas
Vanessa Lo
Terry Perez-Herrara
853 Donald Lynch Boulevard
PO Box 9130
Marlborough, MA 01752-9130
ABA Routing Number: 211391825
NMLS# 466914
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Federally insured by NCUA
