DCU Routing Number: 211391825
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Committed to making a positive impact.
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Careers @ DCU
We invite you to live the DCU Way everyday
DCU is Hiring!
Are you looking to work for a company that puts employees first? DCU does just that! We want to share with you what sets us apart from other companies (and jobs) - our culture, benefits, and how we strive to make a difference for our members and our employees.
Click on the 'View Jobs' tab for open positions.
DCU HR Contact Information:
For Employment Verifications of DCU employees, please fax requests to 833.316.0892 or call 508.804.9301 for a verbal request.
To learn more about career opportunities at DCU, please email* [email protected] or visit this page.
Who We Are
DCU, the largest credit union in New England, has over 1,500 dedicated team members who deliver great value to our members along with providing an even greater level of service in all that we do.
Our Story
Learn why we exist and what we strive to achieve for our members. Find out more about what makes DCU different.
Our Community Commitment
DCU’s commitment to our members and the communities we are a part of transcends far beyond traditional banking.
The DCU Way
The DCU Way is just that. It's how we've always operated and we boiled it down to three simple principles.
Benefits
At DCU, people do come first. We show that every day by offering our employees the very best benefits. We're always asking, “How can we make DCU a better work place?"
Medical, Dental, and Vision Benefits
Available to full and part-time employees who work a minimum of 20 hours per week from date of hire. Domestic partner coverage is available. Employees each receive a weekly Cafe plan contribution that can be used toward health plan costs. Read MoreCompetitive Pay
Employees are paid weekly and are eligible for annual pay increases based on their job performance. All regular full and part time employees are eligible for a bonus of up to 10% of their annual salary. Read More401(k) Retirement Plan
To encourage and help employees to plan for their retirement, DCU offers a 401(k) plan and matches 100% dollar for dollar up to 7% of an employee's salary. We also make an annual, age-weighted discretionary contribution to employees' 401(k) plans. Read MoreVacation and Paid Leaves
We recognize the importance of vacation and person time. Employees begin with 3 weeks of vacation their first year and earn an addition week after their 5th, 10th, 15th year of service. They can carry up to two weeks vacation over to the next year. Read MoreTuition Reimbursement
DCU has a generous Tuition Reimbursement Program for employees working 20 hours or more per week and who are pursuing their Undergraduate and Graduate degrees for a variety of Business and/or Banking related majors. Read MoreStudent Loan Repayment
Student loans can be overwhelming. To assist employees with the repayment of eligible student loans, DCU provides student loan repayment assistance up to a lifetime maximum of $10,000 for employees working 20 hours or more hours per week. Read MorePerks
In addition to the many traditional benefits DCU provides its employees, their families, and significant others, DCU offers more unique employee benefits that include:
- Seasonal snacks and coffee*
- Daily raffle drawings for tickets to sporting, concerts and theater events
- Fitness center with personal trainers*
- Full-service cafeteria*
- Discounted legal services
- Discount movie tickets
- Chair massage and reflexology*
- DCU Merchandise Online Store
- Dell computer discounts
- Charitable donation match
- 0% financing on computer loans
- Subsidized vending machines and cafeteria offerings*
- Service anniversary and birthday cards with choice of movie tickets or gift card
- Game room*
- Discounts to local merchants and regional attractions
- Paternity leave
- Dry cleaning service*
- Postage stamps
- Holiday gift
- On-site flu clinics, dental cleanings, and eye appointments*
- Free monthly wellness magazine
- Casual dress at Headquarters and Operations Center
*Available at our Headquarters and Operations Center locations.
Life at DCU
DCU is unlike any place you've ever worked, and maybe even any place you've interviewed. Our employees really care about our members and each other and strive to make a positive difference in all that we do.
Work Life Balance
DCU is proud to offer flexible scheduling, telecommuting, and on-site fitness centers. To ensure employees spend time with family outside of work, we also offer free and discounted tickets to area attractions, amusements parks and theaters and have daily raffles for tickets to sporting events and concerts. Read More
Fun-filled Environment
To reduce the stresses of everyday life, we encourage employees to have fun! In back offices, staff dress casually and have access to free soda and snacks, a full-service cafeteria, a game room, phone pods and fitness centers. Our branches enjoy perks as too, including raffles, gift boxes and monthly free lunches. Read More
Tenure Recognition
Annually, employees receive a small gift in recognition of their employment anniversary. At five-year intervals we recognize employees with $100 for every year of service and a bonus vacation week. Our CEO also hosts a monthly, informal luncheon with all tenure recipients. Read More
New Employee Welcome
New employees of DCU are welcomed into the unique culture from the minute they are hired. From a streamlined onboarding process to breakfast with the CEO, newly hired team members feel the DCU difference in the way they are greeted and treated during orientation and training. Read More
Employee Assistance Program
The EAP provides free confidential services 24 hours per day, including counseling, tips on tape, library by mail, and online access to help with various individual and family concerns including stress, grief, addiction, legal matters, and more. Read More
Success Sharing Bonus
Our company-wide bonus program – Success Sharing – makes all regular full and part-time employees eligible for a bonus of up to 10% of their annual salary. Because all levels of the organization are measured on these goals, this program encourages an aligned and collaborative environment. Read More
DCU's Diversity, Equity and Inclusion (DEI) Statement:
DCU is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion.
Our employees are our most valuable asset. The individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represent a significant part of not only our culture, but our reputation and company’s achievement as well.
We embrace and encourage our employees’ differences in age, color, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics and experiences that make our employees unique. We all have a responsibility to always treat each other with dignity and respect and to ensure equal access to opportunity at DCU.
The People at DCU
I personally love our fitness center. It helped me stay in-shape throughout my pregnancy and I have continued using it since. Being a working mom, it’s so helpful to have it right here on site.
Human Resources Generalist
I love having access to the expertise and knowledge of my colleagues. When I bought my last car, a consumer loans specialist helped me expedite my loan request and get my check the same day!
Project Office Manager
I started off as a member services representative, was promoted to an assistant and then to a team leader. Now I'm a Small Business Development Specialist and know this is my career for the long haul.
Small Business Development Specialist
Career Growth
We want you to be at DCU for the long haul and provide all the tools so that you can be successful. You grow your skills, career, friends, and network all at DCU.
DCU will advance tuition for both Graduate and Undergraduate studies for up to two courses each semester.
Undergraduate Work
All regular full-time (35-40 hours/week) and part-time (20-34.75 hours/week) employees are eligible for undergraduate tuition assistance at a regionally or nationally accredited college or university after completing six months of continuous employment.
DCU will reimburse tuition costs up to $800/course, up to five courses per year for regular full-time employees and three courses per year for regular part-time employees working a minimum of 20 hours/week.
Graduate Work
All regular full-time (35-40 hours/week) and part-time (20-34.75 hours/week) employees are eligible for graduate tuition assistance at a regionally or nationally accredited college or university after completing one year of continuous employment.
DCU will reimburse tuition costs up to $1,250/course, up to five courses per year for regular full-time employees and three courses per year for regular part-time employees working a minimum of 20 hours/week.
Mentorship
DCU sets our employees up to be successful through a culture that promotes helping, supporting and enabling others to be the best they can be.
We take a keen interest in the growth of employees interested in staying at the credit union, but potentially changing roles. Vice Presidents frequently coordinate shadow days and on-the-job learning opportunities in the departments employees aspire to.
Career Development Counseling
We assist employees in identifying and improving skills so that they may expand and enrich their current job or change careers. This is accomplished through internal on-the-job training to improve job skills, internal cross-training, educational aid for continuing education or seminars, and our job-posting program.
Ongoing Training Programs
Training in DCU's products, procedures, sales skills, and systems is essential for staff to perform efficiently and satisfy members. We provide our employees with a number of one-time and on-going training programs, including new hire training, product training modules, sales training, diversity training, computer skills, system training and leadership development.
DCU hosts an annual Innovation Contest where our employees can present their ideas to the Senior Team. Employees are challenged to provide ideas on cutting-edge banking and financial innovations. Cash prizes are awarded to winning teams. The best ideas are implemented.
* The above email address should not be used for any DCU account related questions. To contact a member representative about account related questions, please call 800.328.8797, or return to the DCU home page to log into Digital Banking and choose Contact Us.
Please note that ordinary email is not secure. You should avoid including any sensitive personal or financial information. Contact DCU directly with specific questions concerning your account or membership.
220 Donald Lynch Boulevard
PO Box 9130
Marlborough, MA 01752-9130
ABA Routing Number: 211391825
NMLS# 466914
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Federally insured by NCUA
