Get in touch with us through email, phone, or live help.
Your privacy is extremely important to us. Please be aware that using this form is not a secure way to send sensitive personal and/or financial information. Please do not include any confidential information when using this form such as your Social Security number, account number, your PIN, date of birth, etc. For secure email, log into Online Banking and choose Contact Us.
Because your password verifies your identity, we consider emails through this method as if you sent us a signed written request. To log into Digital Banking, enter your username and password in the upper right-hand corner on your screen and click LOGIN or login using the app. You may send a secure email through the Contact Us link under your Profile.
Phishing scams can target DCU members in an attempt to gain access to personal information. If you believe you have received a phishing email:
* For any email communication requiring you to provide us with sensitive personal and financial information about your account, please use Secure Email in Digital Banking.
You can choose from many options
Information Center – Our Information Center Specialists can answer questions about your accounts and help you with service requests. The Information Center can be reached at 800.328.8797, weekdays from 8:00 am to 9:00 pm and Saturdays from 9:00 am to 3:00 pm, Eastern Time.
Easy Touch Telephone Teller (Press 2) – Provides 24-hour access to your accounts by touch-tone phone. All you need is your Member Number and PIN to login and use it.
Apply for Loans by Phone (Press 3) – Apply for Consumer, Visa, Home Equity or Mortgage loans with a representative or by touch-tone phone. Our 24-hour Consumer Loan Call Center can usually give you an answer on your request while you're still on the line.
For fastest service when faxing information to DCU, please use the fax number that most closely corresponds to your request.
Just click on the application and follow the instructions. For Visa, Home Equity, and Consumer Loan Applications, most members can expect an answer while still online.
Because your password verifies your identity, we fill these online requests as if you sent us a signed written request. Secure forms are located in Digital Banking. To access Digital Banking, click on the LOG IN NOW button below.