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Andover, MA Branch

Shawsheen Plaza
209 North Main Street

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  • Location
  • Services
  • Hours
  • Reviews
  • DCU Andover, MA Branch
    Shawsheen Plaza
    209 North Main Street (Route 28)
    Andover, MA 01810
  • Shawsheen Plaza is on Route 28, minutes south of 495, Exit 41.

Services:

*Free for DCU members

Checking & Savings:

Loans:

ATMs

  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances
DCU Insurance

220 Donald Lynch Boulevard

Marlborough, MA 01752-9130

800.328.8797, ext. 6978

Email: insurance@dcu.org

DCU Insurance (DCU Financial Insurance Services, LLC) is an affiliate of Digital Federal Credit Union (DCU). Business conducted with DCU Insurance is separate and distinct from any business conducted with the credit union. Remember that any insurance required as a condition of the extension of credit by DCU need not be purchased from DCU Insurance but may, without affecting the approval of the application for credit, be purchased from an agent or insurance company of the member's choice. Insurance products are not deposits of DCU and are not protected by the NCUA. They are not an obligation of or guaranteed by the credit union and may be subject to risk. If you have any concerns or complaints regarding this relationship, you may contact the MA Office of Consumer Affairs, or the insurance department of your state. For information on how to contact them, please contact DCU Insurance.

Hours

  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm
Andover Branch is rated 4.9 out of 5 by 196.
Rated 5 out of 5 by from Moral Sok The service I received from Moral was well beyond my expectation. Excellent and very helpful.
Date published: 2017-12-05
Rated 5 out of 5 by from The rate was good on the car loan, but the best part was the service I got from Bharati. She was smart, professional, and friendly. Bharati was absolutely great to deal with. I would recommend her to others.
Date published: 2017-12-02
Rated 5 out of 5 by from Bharati Shah Mrs. Shah Was outstanding with her customer service gave me all information I needed & help me with the process of becoming a member & Recieving my credit card . Very welcoming & attent
Date published: 2017-11-29
Rated 5 out of 5 by from Great Customer Service Bharati went above and beyond to help set up my girlfriends new account/ credit card with DCU. She was very patient, and even made me a new debit card while we were waiting for the information we needed. She also gave a great lunch recommendation. I have been a member for a long time, and I am happy to recommend DCU to anyone. Two thumbs up!
Date published: 2017-11-20
Rated 5 out of 5 by from Great experience! Thank you so much! My husband and I were very impressed by the customer service at this bank. Bharati Shah Went above and beyond to help us with our auto loan, credit card, and new accounts! All of our questions were answered 100% and we so happy we had such a wonderful experience we decided to leave our bank and come to DCU. Thank you again so much Bharati Shah!
Date published: 2017-11-01
Rated 5 out of 5 by from Annmarie was awesome! I came in looking for help with a loan, and Annmarie was a huge help! I feel way better, great experience!
Date published: 2017-10-28
Rated 5 out of 5 by from The customer service was great. I went to two different placesto refinance my car and they didnt do much for me. Then, i went to dcu with bharati shah and i felt like family. She help my through the whole process. She did the most that she could to help me. I though i was going to put some cash down since my car was more expensizve then the book value but she even help me get the loan for the whole amount. She is great. She helped me even with my online banking and she set me up with everything that i needed. She did a really great job. Everytime i go there i want her to take care of me. It was a nice experience having her as my representative.
Date published: 2017-10-17
Rated 5 out of 5 by from They help out fast and easy! I needed a car loan and was directed to go to DCU. As soon as I entered I was greeted with a smile and it took off from there. They helped me open a membership, get an auto loan and a credit card. The credit card made me really happy since I have applied for other cards and was denied because I had no credit. DCU was able to get me the loan and credit in the same day The whole process was quick and easy , as well as fully explained. I left the building in an hour with full satisfaction. I would recommend DCU to anyone , especially those who applied for a loan at bigger bank and unions and got denied.
Date published: 2017-10-11
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what is the self service coin machine use fee

Asked by: Sok
It is free for members!
Answered by: Shawna
Date published: 2017-10-14

How to set up an appointment to refinace a car loan?

I would like to set up an appointment to refinace my car loan at the Andover branch. Who do I contact to do that?
Asked by: Ashley
I just went in there in the morning with my pay stubs and got my money in less than an hour. No appointment and fast service you should try that.
Answered by: Gsama91
Date published: 2017-07-22

Why I cant log int m acount???

Why I can,t log in on line????
Asked by: George Tower
Please contact our Information Center securely by phone or chat for help with your login concerns.
Answered by: DCU Staff
Date published: 2015-10-24

Do you have safe deposit boxes?

Asked by: JC
Safe Deposit Boxes are available at our Leominster, MA and Merrimack, NH Branches only. Most are fully rented at this time, with the exception of three sized 5"x 5"x 24" ($60 per year) and three sized 3"x 5"x 24" ($20 per year) at our Leominster, MA Branch.
Answered by: DCU Staff
Date published: 2013-10-23
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