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Personal and Business Banking

Guaranteed Asset Protection (GAP)

On your totaled car, pays the remaining loan balance that auto insurance won't

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auto asset protection

GAP Insurance

  • Protects you when your auto loan balance exceeds your car's current book value
  • One-time $295 cost – a great value
  • For new and used vehicles
  • Buy up to 18 months after vehicle purchase
  • Enrolling is easy and coverage begins immediately


Open quote DCU is committed to their members. Always provide excellent service. Close quote

— Michelle, Melrose, MA

What is GAP?

Vehicle values decline fast – especially new ones. Depending on the the size of your down payment, you could easily get "upside down" meaning you owe more on your vehicle than it's worth at that moment.

That's only a problem if your car is totaled in an accident or stolen but not recovered while you are upside down. Regular auto insurance will only cover what the vehicle is worth at the time of the loss. You'll have to come up with the difference. But if you have GAP insurance, you'll be protected.

gap insurance graphic GAP Advantage is designed to eliminate your unpaid auto loan balance in the event your vehicle is stolen or damaged beyond repair (totaled). GAP Advantage supplements your primary auto insurance coverage. For the one-time cost of $295, GAP Advantage covers the difference between the actual cash value of your car and your outstanding loan balance. It may even cover your insurance deductible – up to $1,000 – as part of your claim settlement. Plus, it covers an additional $1,000 credit toward the financing of a replacement vehicle if you finance your new or used vehicle with DCU within 90 days of the date your vehicle was determined to be a total loss.

Designed For All Drivers

GAP is designed for all drivers, whether you have a new or used vehicle. It covers cars, vans, light trucks, and motorcycles. Features include:

  • Reasonable one-time cost of $295 (substantially less than what you'd pay elsewhere)
  • Offered on both new and used vehicles
  • Up to 18 months sign-up period after you purchase the vehicle
  • Enrolling is easy and coverage begins immediately

How To Get GAP

To get more information on GAP Advantage, call our Information Center at 508.263.6700 or 800.328.8797

Guaranteed Asset Protection (GAP) is not a deposit or other obligation of, or guaranteed by, your financial institution or its affiliates. Your credit approval cannot be conditioned on whether you purchase GAP Advantage insurance. GAP Advantage is provided through Allied Solutions.

Guaranteed Asset Protection is rated 4.0 out of 5 by 5.
Rated 5 out of 5 by from DCU is simply amazing Thank you DCU. Unbelievable that you live up to your tagline of Banking the DCU way. Totally recommend your services.
Date published: 2017-11-21
Rated 5 out of 5 by from Great product to secure your loan I had my car totaled within 12 hours of purchase. As I took the whole amount as loan, obviously my loan amount was more than the insurance payout. Am glad I took the Gap insurance and it was really a great sigh of relief at that situation. A big shout out for DCU customer service for their quick and effective responses for clarifying my questions and walking me through the process.
Date published: 2017-10-06
Rated 5 out of 5 by from Great product for a good price Many auto insurance companies offer a similar product. The differences with DCU are that it's an upfront rather than ongoing payment, and that DCU offers other benefits like covering your deductible and $1000 towards financing a new car with them. Since I plan to keep my car a long time and will be upside down on the loan for a long time too, DCU offered a better rate than I would have gotten from my car insurance (even with a cheap car like a Hyundai Accent). It was also convenient to be able to just fold the price into the loan upfront rather than having to make sure to include it with each car insurance policy change. Obviously you should do the math before buying - if you have an older car or are putting a lot down or are planning to sell or refinance the car soon, then gap coverage for just a few terms through your car insurance may be a better deal for you. For me, DCU's offer worked out best! I haven't had to use this product yet #and hopefully never will!), so I can't speak to the service in the event of an accident that totals your car. However, I recently had a car totaled where I had forgotten to buy gap insurance, and having had this would have saved me approximately $1500, so I can definitely recommend it from that perspective.
Date published: 2016-01-28
Rated 4 out of 5 by from Great Coverage ESPECIALLY on a used vehicle This is good insurance to have to make sure that you don't end up owing on a car loan after a total loss due to an accident because your vehicle value is less than what you owe to the bank. Its especially important to get this on a used vehicle. Protect yourself, not having this can result in you paying more than the $200+ fee on a total loss. Also, be careful with dealerships. Some carry this coverage and charge almost double this amount.
Date published: 2017-10-10
Rated 1 out of 5 by from Not required for used vehicles This is a rip off for used vehicles. Do NOT buy it from DCU. The GAP insurance at DCU cannot be cancelled if the vehicle is refinanced (even through DCU refinancing). You lose 295$ even if you refinance the vehicle through DCU. They should generally take a prorated rate if someone wants to cancel the GAP insurance. Poor customer service at DCU too.
Date published: 2014-09-11
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Is the GAP Insurance only offered for 18 months?

If GAP is only offered for 18 months, what happens if I want it longer?
Asked by: Mercedes
You can Add it up to 18 months after you finance your vehicle with DCU! It is good as long as you have that loan and you have less equity in the vehicle then you owe on the loan
Answered by: Chris
Date published: 2016-05-21

Does GAP cover the difference when I am selling a Car ?

Asked by: San Depp
No. Guaranteed Asset Protection (GAP) only covers the difference between the borrower's outstanding loan balance and the actual cash value your insurance company will pay if the vehicle is a total loss or stolen and not recovered.
Answered by: DCU Staff
Date published: 2015-12-26

how to cancel gap?

Asked by: raj
GAP may be cancelled within 60 days of acceptance and be refunded the $295.00. Please submit a signed written request for GAP cancellation to our Loan Servicing Department at 866/874-7820. Please include your name, member number, loan number, instructions, and signature in your request.
Answered by: DCU Staff
Date published: 2014-07-19

Can Gap Insurance cover the Repair for my Vehicle

I want the details of whether Gap Insurance can cover my repair cost
Asked by: GAP
Guaranteed Asset Protection (GAP) only covers the difference between what your insurance pays and what is owed in the event your car is a total loss and your loan balance exceeds the value of your vehicle.
Answered by: DCU Staff
Date published: 2015-12-12

Can I trasnfer GAP insurance to my new vehicle when I change my vehicle?

Asked by: SSR
We would require that you purchase a new GAP Policy for the vehicle. This can be established at the time your finalize the new loan.
Answered by: DCU Staff
Date published: 2018-06-16
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