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Empower your financial future with DCU Digital Banking.
Since 1979, we’ve known that digital is the future. Not only is it in our name. It’s in our company DNA. That’s why we’re reinventing what digital banking means to you – bringing together innovative tools and unique features that help you take control of your money.
DCU Digital Banking offers built-in financial wellness tools that put you in the driver’s seat and provides a holistic view of your finances. This means you view all of your accounts in one place – including ones at other financial institutions.
Our unique-to-you banking experience focuses on your money’s future – making it easy to create strategic financial goals and review your progress every step of the way. We can also help you pay off your loans even faster with our easy-to-use payment planner.
Welcome to your new Digital Banking experience. In this video, we’ll show you how to log in for the first time.
First, you’ll visit dcu.org and log in using your member number and the last four digits of your social security number (unless you have opened your membership more than three weeks ago and received your PIN – if you have received a PIN, you must use this to complete the process). If you are a current DCU Online or Mobile Banking user, please log in using your existing password. We’ll also ask you to verify your identity, read and accept DCU’s E-Sign and Digital Banking Agreements, and confirm your contact information.
Once your setup is complete, you can access your dashboard, your accounts, manage payments, and much more.
The following browsers are currently supported for use with the web version of Digital Banking:
Note: we support only the most recent versions of the above browsers
Forgot your password? No problem! In this video, we’ll show you how to reset your password in the Digital Banking app. First, open the app and tap the forgot your password link. Make sure to have your username, the last 4 digits of your social security number, and your phone number. We’ll confirm your identity via text or phone call, and you’ll be able to reset your password. Your new password should be 8–40 characters and contain both an uppercase and lowercase letter, a number, and a special character.
Confirm your password by re-entering it, and you’ll be ready to log back into Digital Banking.
Forgot your password? No problem! In this video, we’ll show you how to reset your password in Digital Banking from your computer. First, visit dcu.org and select the forgot your password link. Make sure to have your username, the last 4 digits of your social security number, and your phone number. We’ll confirm your identity via text or phone call, and you’ll be able to reset your password. Your new password should be 8–40 characters and contain both an uppercase and lowercase letter, a number, and a special character.
Confirm your password by re-entering it, and you’ll be ready to log back into Digital Banking.
In this video, we’ll show you how to make a deposit in Digital Banking from your computer. Please have your username and password ready. First, you’ll go to Membership and choose “Check Deposit” under Services. Next you’ll choose your account and click “Remote Deposit”. If you haven’t registered, we’ll ask you to review and accept DCU’s Digital Banking Agreement and wait 1 business day for us to approve your account. Once you’re approved, you can add a new deposit by uploading photos of the front and back of your check, enter your check details, and click “Submit”. Be sure to sign the back of the check and write “DCU Online Deposit Only”.
In this video, we’ll show you how to check your balance in the Digital Banking app. Start by going to Accounts. Here, you’ll see all of your accounts including cash accounts (checking, savings), credit cards, loans, investments, and retirement. You can also view individual account details, transaction history, and more – you can even start a transfer from your checking and savings accounts.
In this video, we’ll show you how to check your balance in Digital Banking from your computer. Start by going to Accounts. Here, you’ll see all of your accounts including cash accounts (checking, savings), credit cards, loans, investments, and retirement. You can also view individual account details, transaction history, and more.
In this video, we’ll show you how to pay your bills in the Digital Banking app. Start by logging in, then go to Payments and choose “Bill Pay.” Next, you can add a biller or pay your bill. Enter the payment details, the date you’d like payment to be completed, how often you’d like to pay, and the account you’d like to pay from. The payment may also be eligible to set up as auto pay. Please note that some days such as holidays and weekends may be restricted.
Once you’re done, simply tap “Pay” to complete your payment. We can even let you know when your payment has been processed.
In this video, we’ll show you how to pay your bills in Digital Banking from your computer. Please have your username and password ready. Start by going to Payments and choosing “Bill Pay.” Next, you can add a biller or pay your bill. Enter the payment details, the date you’d like payment to be completed, and the account you’d like to pay from. Please note that some days such as holidays and weekends may be restricted.
Once you’re done, simply click “Pay” to complete your payment. We can even let you know when your payment has been processed.
In this video, we’ll show you how to make a transfer in the Digital Banking app. Start by logging in, then go to Payments and choose “Transfer Money”. You can also go to Accounts, find the account you want to use, and click “Transfer”. Next, you’ll choose whether to transfer money in or out, and enter your transfer details, like the amount you wish to transfer, frequency, and date. Review your transfer details then tap Submit to complete your transfer request, and we’ll get your money on its way.
In this video, we’ll show you how to make a transfer in Digital Banking from your computer. Start by logging in and going to Payments and choose “Transfer Money”. You can also go to Accounts, find the account you want to use, and click “Transfer”. Next, you’ll enter your transfer details, like where you’re transferring to (or from), amount, frequency, and date. Review your transfer details then click “MAKE TRANSFER” to complete your transfer request, and we’ll get your money on its way.
In this video, we’ll show you how to connect your external accounts in the Digital Banking app. Start by logging in, then tap the “+” in the top right corner of your screen and choose “Connect External Accounts”. Next, you’ll be prompted to connect your account through Plaid, review their Privacy Policy, and search for your financial institution. We’ll ask you to log in, verify your identity, and confirm your account. From there you can enable your account for payments, or disconnect the account when you no longer need it.
In this video, we’ll show you how to connect your external accounts from your computer. Start by logging in, then choose “Connect External Accounts”. Next, you’ll be prompted to connect your account through Plaid, review their Privacy Policy, and search for your financial institution. We’ll ask you to log in, verify your identity, and confirm your account. From there you can enable your account for payments, or disconnect the account when you no longer need it.
Access all your accounts in one place. Getting a holistic view of your financial portfolio has never been easier.
Pay bills, wire money, or pay a friend using our easy payment center.
View Payment Activity
View your past and scheduled payment activity.
Bill Pay
Add bills to pay – including utilities, cell phone, and other recurring payments.
Transfer Money
Move money between your accounts (internal or external) and your DCU loans.
Pay a Person
Add contacts then send money to friends, family, and people you know.
Wires
Access the submission forms to submit a domestic wire, an international wire, and to check your wire status.
Learn more about your membership account features.
ClickSwitch
Switch your current payments and direct deposits to your DCU account.
Document Sharing
Share documents with DCU.
Financial Relief Form
Apply for financial relief.
Print a Deposit Slip
Generate a printable deposit slip.
* FICO® Score
View your monthly FICO® score.
Account Activity Letter
Generate a printable letter with details of account activity.
Check Deposit
Deposit checks into your DCU accounts electronically.
Direct Deposit
Generate a printable form to establish direct deposit.
Dispute a Transaction
Report an ACH, ATM, or Visa transaction that you are disputing.
HELOC Fixed Rate Advance
Take advantage of up to two Fixed Rate Advances from your Equity LinePLUS at any given time.
HSA Contribution Authorization
Authorize a contribution to your HSA Checking Account.
Overdraft Payment Service
Enroll in Overdraft Payment Service to cover unintentional emergencies.
Paid Loan Letter
Generate a letter certifying your DCU loan has been paid in full.
Stop Payment
Request a stop payment on a check or an electronic withdrawal.
Title Services
Request services for your titles on open or closed loans.
Verification of Deposit Letter
Request a Verification of Deposit (VOD) letter verifying your account balance and history.
Wire Status
Check the status of pending wire transfers.
Add Joint Owner
Add another person to your DCU account.
Commercial Loan Application
Apply for a Commercial Loan.
Loan Status
View the status of your DCU loan application.
Mobile Wallet
Submit a request to DCU to activate, deactivate, or resume mobile wallet services for your DCU Debit or Credit Cards.
Offers
See your preapproved loan offers or apply for a new loan.
Open a New Account
Open a new share account at DCU.
Order Checks
Reorder checks for an account that supports check writing.
Replace and Report Cards
Request a replacement card and report missing cards.
* FICO® is a registered trademark of Fair Isaac Corporation in the United States and other countries. DCU and Fair Isaac are not credit repair organizations as defined under federal or state law, including the Credit Repair Organizations Act. DCU and Fair Isaac do not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating.