Rated 5 out of 5 by J8030 Easy Process
I worked with Brittany in the Shrewsbury St. Branch, she was friendly, helpful and guided me through what I needed efficiently. I was out the door with what I needed very quickly.
July 26, 2015
Rated 5 out of 5 by Ani excellent service, very nice crew
I had a great experience at DCU bank at Shrewsbury st. The staff is very friendly and knowledgeable. Lindsay helped me with the car loan and to open a credit card. She is the best. Great place and Great team :)
July 13, 2015
Rated 5 out of 5 by Adam1396 The best service
Searching for the right bank to go with for financing can be nerve wracking before the process even begins. Any stress built up vanished the moment I started talking with DCU's representative Brittany Lambert! She walked me through the process for an auto loan smoothly and efficiently. I had just come from another bank that had told me the process would take hours. Brittany took care of me in less than one hour! With employees like her DCU is the way to go! Thank you Brittany! :)
May 4, 2015
Rated 5 out of 5 by AppreciatedCustomer Staff in Shrewsbury St Location in Worcester very knowledgeable and accommodating
Laurie Ward earned additional business with me through her attention to detail, genuine interest and resourcefulness while answering my questions. I came in originally to purchase an auto loan and I am now discusing potential for mortgage as well as additional commercial business.
Laurie also put me in touch with Darryl Diamond who was able to answer several important questions foe me. The personalized attention and information provided has been exceptional.
April 25, 2015
Rated 5 out of 5 by Denny Customer service
I don't usually write reviews but this branch has impeccable customer service. In particular, Brittany Lambert...she has helped me out on numerous occasions. The most recent transaction was with an auto loan. The process was so simple and the rate was so good, I still don't believe it. The finance manager at the car dealership where I bought my new car stated, "I should probably start going there myself". I have several accounts with DCU both personal and business.
Thank you again.
You are a Great Bank!!
March 7, 2015
Rated 5 out of 5 by Brian Teresa
I am a non DCU member that spoke to a cashier by the name of Teresa about cashing a check. With all politeness she introduced me to different instruments in DCU that I had ideas about, but she gave me a better picture of how I could have a car loan because DCU has the greatest rates. After my own research, I am a believer. When I told her that I was working on my credit first, she told me that I could still borrow a few hundreds and that could help with my credit score. I was impressed with how helpful she was despite that it was almost closing time for the bank, she still had the energy to make me feel welcome and now, I want to open up an account. I will be there soon. Thank you Teresa
March 5, 2015
Rated 5 out of 5 by ChrisM. DCU is simply the best credit unions around.
I needed a personal loan to clear my 40 ft container and they approved me with no hesitation and the best part is I realized I needed more money then I initially applied for and went back to them the following day and they added the extra money I needed. My credit isn't the best. Love them.
January 3, 2015
Rated 5 out of 5 by JLB15 Great Branch!
We go here for easy access off rt 290. The member service has great customer service, always helpful and want to help with anything! The tellers are great always smiling and very knowledgeable!
November 15, 2014