Rated 4.7 out of 5 by 89
Rated 5 out of 5 by Al Service at this branch
I have never been disappointed with the service at this branch. Given that experience, it's the one branch I go to most of the time.
April 23, 2016
Rated 5 out of 5 by KMC Love my bank
I love this bank. They are helpful, convenient, and friendly each time I go and with the help of DCU I have been able to raise my credit score.
I purchased a car and my husband thought we should go thru DCU for the loan instead of letting the car dealer look for the financing and the BEST decision!! We applied vale the loan via the phone because they were closed that day and the next day got an email with the approval and instructions to head into a branch to complete. We went to the branch on Shrewsbury St (Worcester Ma) thought it was going to be a long hassle but , it was so fast and easy and we got a much lower APR rate.. We got the check in minutes.
The services they offer a great and the DCU phone App is very helpful.
I highly recommend DCU and this particular branch. Make sure to get DCU app for your phone.
April 23, 2016
Rated 5 out of 5 by Popachick Car loan
It was fast and easy and the customer service representive was so pleasant and knowledgable
March 12, 2016
Rated 5 out of 5 by HappyCustomer Happy Customer. Thank you Laurie!
Laurie helped me start my CD and transfer my auto loan to have all my accounts with DCU. The process was simple, fast, and Laurie was very friendly. I have been satisfied thus far with my services at DCU and plan to continue banking with DCU. Thank you.
March 5, 2016
Rated 5 out of 5 by Tobej33 Awesome rates, and easy and understandable.
I had trouble getting approved at other places and definitely didnt think Dcu would approve me but with their second chance loan option it gives you a chance to build your credit while enjoying your new car.
February 27, 2016
Rated 5 out of 5 by Eve Timothy was so helpful this morning!
I've had horrible experiences with customer service during the holidays and this morning I went to the bank at the drive thru and I was so blessed to have had Timothy assist me. He was so kind and friendly, I couldn't believe it. He was very patient and caring. I had a great experience with him! Thank you DCU for your wonderful customer service!!!!! Happy holidays!!!
December 26, 2015
Rated 5 out of 5 by Anisa Teller experience
Teresa at the drive threw banking was amazing, super helpful. She noticed i had multiple checking accounts and suggested the idea to name them so I know the difference between all of them. I have been trying to figure out how to do this for so long now and have asked other teller if thy can walk me threw it but they didn't know either. It's the little things that make all the difference. I love dcu and Employees like Teresa is why.
November 14, 2015
Rated 5 out of 5 by Young35 Bank rep was outstanding
We came in for a personal loan and it was seamless and painless. Our rep was very knowledgeable and told us what our options were and we got the best product to best fit our needs. Super satisfied- thank you
November 7, 2015