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DCU Worcester, MA Branch

225 Shrewsbury Street

DCU Worcester, MA Branch Office

  • Services
  • Location
  • Hours
  • ATMs
  • Reviews


*Free for DCU members


  • 225 Shrewsbury Street
    Worcester, MA 01604
  • The plaza is mid-way between Route 9 and I-290 at Casgo Street. The branch is towards the rear of the plaza after you enter the parking lot.
  • Get directions

Serving the surrounding cities/towns of:

  • Auburn
  • Berlin
  • Boylston
  • Charlton
  • Clinton
  • Grafton
  • Holden
  • Leicester
  • Millbury
  • Northborough
  • Oxford
  • Paxton
  • Princeton
  • Rutland
  • Shrewsbury
  • Spencer
  • Sterling
  • Sutton
  • W Boylston
  • Westborough

"This branch is awesome."

Open quote I recently went in to obtain an auto loan. I ended up speaking with two different people on two different occasions. Both people were nice, precise and helped me quickly. I have already suggested DCU to a couple people since I first applied–including the finance agent at the dealership!! Thank you DCU! Close quote

— Tim, Auburn, MA


  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm

"Exceptional customer service at Worcester Shrewsbury Branch."

Open quote The representative I worked with explained the pros and cons of each product according to my personal financial situation. I was in the office for about an hour and never felt hurried or bullied. With their patience and knowledge, I left DCU that day feeling confident that I made the best decision for myself. Close quote

— Nate45, Worcester, MA


  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances

Worcester Shrewsbury Street Branch is rated 4.7 out of 5 by 99.
Rated 5 out of 5 by from So helpful! I went into the branch to get a replacement card. And they were beyond helpful to me, knowledgeable and took the time to listen.
Date published: 2017-01-14
Rated 5 out of 5 by from Buying older car I recently found a very good deal on an older car (twelve years old). I was informed I may not be able to borrow money for an auto of this vintage. After some initial negotiation we were able to secure a loan at a very reasonable interest rate. I would like to thank you very much. Sincerely, S.L. Hendrick
Date published: 2017-01-14
Rated 5 out of 5 by from Lindsay beaudoin I refinanced my car loan and the service By Lindsey beaudoin was in a word Fantastic.
Date published: 2016-11-16
Rated 5 out of 5 by from Pleasant and courteous employees Applied for a car loan online. Process was easy. Was able to upload required documents online and went to Shrewsbury street branch to pick up check when done. The loan officer was professional and courteous when assisting me. I was in and out in less than 20 minutes.
Date published: 2016-10-15
Rated 5 out of 5 by from Member service !! I came into the branch on Saturday aug 20 , I was in shambles so distraught and just need some Help on where to go from totaling my car I explained to the member service repressive (Sarah) that was i was in a bad car accident and just totaled my car and the loan was with dcu , she informed me of all the step I needed to do which she wrot down everything for me which was very helpful! Then she told me I had a pre-approval without even having to pulling my credit I was amazed she even could do that . I had informed her that I was going to be looking for a new car .....she issued me a auto check and wished me luck in shopping , I have to say I broke down in her office crying because she showed such compassion and was so helpful . Dcu isn't my primary banking institution but after how easy everything was I will be switching everything
Date published: 2016-08-22
Rated 5 out of 5 by from Good customer service and work in a professional friendly manner The workers at Shrewsbury branch take care customers problem like thier own problem. That customers problems re thier problems. Unlike Gold Star branch in Worcester poor customer service and poor human relationship. Shrewsbury branch is the best of the best branch of DCU
Date published: 2016-08-03
Rated 5 out of 5 by from Honestly Mariah's customer service was phenomenal! After coming in and out of branches and calling on several occasions in order to confer with a representative in regards to some concerning incident that occurred with my account. I had been denied and ostrosized by those I spoke with prior although there was some efforts to assist me in my situation. Immediately upon meeting Mariah I could sense her genuineness and was her desire to assist me with formulating a viable course of action for my case. Alongside with being super polite and empathetic she excelled in all areas of interpersonal interactions with me. I hope Mariahs talents are effectively utilized to ensure a kosher and productive work environment. I am most satisfied with the services provided and I would defiantly recommend her outstanding assistance. Bless her sweet soul (;
Date published: 2016-06-22
Rated 5 out of 5 by from Most caring Bank This bank in fact provides everything I expect from a caring bank. They're just awesome!
Date published: 2016-06-15
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How close is the branch to your other Worcester branch?

Asked by: Anonymous
10 to 15 minutes drive
Answered by: Anonymous
Date published: 2014-07-05

if your credit is not so great can you still be approve for an auto loan.

Asked by: Anonymous
Yes and the rate can be lower if you have direct deposit into your account
Answered by: Anonymous
Date published: 2016-05-14

What restaurants are near this branch?

Asked by: Anonymous
coral sea food
Answered by: Anonymous
Date published: 2014-03-22
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