Super fast process and very friendly Branch representative
I am financing my 4th car with DCU. I can't go anywhere else. The Bank representative - Samantha B, made it super fast (5 minutes) and the whole process was complete! She was very friendly and pleasant to talk to.
July 18, 2015
Auto Loan Made easy!
Samantha at the waltham branch is the definition of amazing and professional customer service. I was highly satisfied with my loan and with the ease of the entire borrowing process. I will certainly borrow from DCU in the future and have already recommended multiple friends to use DCU for their loan needs.
June 17, 2015
Waltham is a great branch. Coffee shop attached. Samantha helped my wife and I out the other day with great service on car loan. We don't have to stop in a lot to the branch but when we do, staff does a great job. Fridays are busy, like they are at any branch, but maintained well. Keep up the good work.
May 23, 2015
my main accounts are with bank of america, but i may change, great product, friendly staff! thank you
May 21, 2015
great costumer service
Very pleasant experience. They walked through everything i had to do.
May 10, 2015
Friendly People in Waltham, Melina Soares is one of them
To anyone who is reading this note, I would like to recommend Digital Credit Union as the Most credible credit Institution where a person can find all services, banking and credit needs with sincere smile and true courtesy.
I also would like to say thanks for people who always give me good service such as Mrs. Melina Soares. She is incredible in serving people. She is very nice to everybody and she makes you feel at home when she is serving or helping you when you are banking. Waltham branch and Digital in general should have more nice people like her.
I wish someone can encourage her to do even more as her service to other is excellent.
April 23, 2015
excellent customer service
I have worked with Alvin Gonzalez several times in the past few years. He is a pleasure to work with. Alvin is knowledgeable and is focused on customer service.
April 5, 2015
These people are the best!
I have had at least 3 automotive loans through DCU now, and I am very pleased with their whole operation. They make it very easy to complete the transactions. Their rates are among the best in the business, in my opinion. I will continue to use DCU in my future needs.
March 22, 2015