I have AAA insurance for more than 15 years. I had problems with their service so I was looking to get insurance from Geico. My wife Archana who works at this branch convinced me to check DCU Insurance rates. I was surprised when they not only beat Geico rates but were very close to AAA rates. Glad I checked with DCU.
January 10, 2015
ease and convenience
It's amazing how we've struggled with typical banks in the area for years when the ease and convenience of DCU was right here. All the products we've used (personal free checking, auto loan, savings, and credit card services) have far exceeded those of other financial institutions. Should've joined years earlier!
January 3, 2015
I popped into DCU yesterday just to get a couple debit cards for my 3rd checking account......I left with 2 debit cards, a refinanced auto loan and a balance transfer from my Amex card to my DCU credit card - an saved an enormous amount of money. Kim went so far above and beyond as far as customer service and service in general. Every single experience I have had with DCU has been better then the last and this one takes the Cake thanks to Kim. She was so helpful, genuine, happy and down right hilarious. She not only gave me the 2 debit cards I was looking for but she quickly refinanced my auto loan and at the end of our time she asked if I had any other credit cards with balances and if I knew my interest on them. From that conversation, a few key strokes and a phone call, Kim had moved my previous American Express balance over to my DCU credit card and saved me tons on interest payments. She went so far above and beyond for customer service and her keen appreciation for her job, DCU and her customers. She has a passion for helping people with finances and more specifically providing the youth with knowledge of credit and the importance, you can tell it's her passion. I have converted my family and some friends from big banks to DCU just based on my epic experiences and after my experience with Kim, I will further be a huge promoter of DCU and how absolutely wonderful the people are as well as the services. Thanks for hiring Kim and all that you do!
August 8, 2014
Best Auto Loan Rates!!!
I highly recommend DCU for auto loans! Their rates and level of service is unparalleled. Specifically; I was helped by Kimberly Mygan, at the Merrimack branch, who couldn't have been nicer or more professional! The whole process was quick and easy. I'm extremely happy with the level of service provided, along with my new super low auto loan rate!
June 4, 2014
Loan from DCU for auto
Archana P was excellent in helping out in all terms. Thankyou for the excellent service .
You Rock !!!!
In all DCU is excellent and products are good for people who new to the country etc.
April 28, 2014
Archana Panwalkar assistance was awesome !!!
Thank you DCU and specially Archana Panwalkar given awesome support and great idea's.
I am glad I am a DCU member since 7+ years.
Thank you once agian for all your loan schema's and interest rate.
April 2, 2014
Excellent Auto Loan Scheme, Awesome Service
I recently refinanced my auto loan from DCU. I got the approval on Phone itself, it was really quick. DCU representative was working with me to do the paperwork, they asked me few documents, I send and done. it was great experience.
October 28, 2013
My husband and I were able to switch our auto loan to DCU, buy another car with a second auto loan, and lower our rate so much that it was only a extra $20 a month for the second vehicle! We got the lowest rate out there, and by setting up our paychecks to get automatically deposited into a checking acct - we got a even better discount. We love them! We can deposit checks with out cell phones which is a feature i recently discovered, and now we are going to go sign up for their credit card to help us with overdraft protection. We can also utilize other credit unions to access our info if they are joined. Long story short we are very happy and would def. recommend this credit union- its our first and hopefully our last :)
August 9, 2013