Rated 5 out of 5 by catie978603 Great work!
Archana has been wonderful she was very helpful & provided great service. I will always recommend DCU because of the helpful & professional staff.
October 15, 2016
Rated 5 out of 5 by trideb She changed my life!
I am handling my own finances now for the very first time, and was very confused about my bank statement balances. I really needed help sorting things out, so I asked Olivia Provencher in Merrimack to assist me , and she was amazing! I learned all about on-line banking, how to track my balances, open other accounts, transfer money from one account to another, and other important things I need to know about " adulting" in the financial world. I feel so much more confident about my ability to manage my money now, and I know she will always help me if I need it. I hope all your customer reps are as fabulous as she is! Many, many thanks!
October 8, 2016
Rated 5 out of 5 by Shaun Excellent Customer Service
I wanted to thank Seana Signor for being incredibly helpful during my visit. She assisted me in refinancing my vehicle through DCU and helped me set up a savings account. She was very informative, and was able to explain the process in a way that was easy to understand. Very friendly customer service, and all of my questions were answered. Couldn't have asked for a better experience!
July 9, 2016
Rated 5 out of 5 by Zak Best bank I've ever been too.
I came in to creat an account and receive an auto loan, and the service was amazing. It was fast, accurate and very friendly. Archana Panwalker was very friendly and very helpful. I appreciate everything this bank has given me.
March 7, 2016
Rated 5 out of 5 by The Birdman These people are wonderful !
The employees here at the Merrimack Branch have helped me save money and explained other banking options that could be to my advantage.
July 25, 2015
Rated 5 out of 5 by Anant DCU Insurance
I have AAA insurance for more than 15 years. I had problems with their service so I was looking to get insurance from Geico. My wife Archana who works at this branch convinced me to check DCU Insurance rates. I was surprised when they not only beat Geico rates but were very close to AAA rates. Glad I checked with DCU.
January 10, 2015
Rated 5 out of 5 by Lisa ease and convenience
It's amazing how we've struggled with typical banks in the area for years when the ease and convenience of DCU was right here. All the products we've used (personal free checking, auto loan, savings, and credit card services) have far exceeded those of other financial institutions. Should've joined years earlier!
January 3, 2015
Rated 5 out of 5 by Kenzie43 K
I popped into DCU yesterday just to get a couple debit cards for my 3rd checking account......I left with 2 debit cards, a refinanced auto loan and a balance transfer from my Amex card to my DCU credit card - an saved an enormous amount of money. Kim went so far above and beyond as far as customer service and service in general. Every single experience I have had with DCU has been better then the last and this one takes the Cake thanks to Kim. She was so helpful, genuine, happy and down right hilarious. She not only gave me the 2 debit cards I was looking for but she quickly refinanced my auto loan and at the end of our time she asked if I had any other credit cards with balances and if I knew my interest on them. From that conversation, a few key strokes and a phone call, Kim had moved my previous American Express balance over to my DCU credit card and saved me tons on interest payments. She went so far above and beyond for customer service and her keen appreciation for her job, DCU and her customers. She has a passion for helping people with finances and more specifically providing the youth with knowledge of credit and the importance, you can tell it's her passion. I have converted my family and some friends from big banks to DCU just based on my epic experiences and after my experience with Kim, I will further be a huge promoter of DCU and how absolutely wonderful the people are as well as the services. Thanks for hiring Kim and all that you do!
August 8, 2014