What Can DCU Save You?

DCU Franklin, MA Branch

500 West Central Street

DCU Franklin, MA Branch Office



  • Services
  • Location
  • Hours
  • ATMs
  • Reviews

Services:

*Free for DCU members

Location

  • 500 West Central Street
    Franklin, MA 02038
  • Located less than a half mile from 495
  • Get directions

Serving the surrounding cities/towns of:

  • Bellingham
  • Blackston
  • Cumberland, RI
  • Holliston
  • Hopedale
  • Medway
  • Mendon
  • Milford
  • Milleville
  • Millis
  • Norfolk
  • N Attleborough
  • N Smithfield, RI
  • Plainville
  • Uxbridge
  • Woonsocket, RI
  • Wrentham

"I always have a very good experience."

Open quote From the initial meeting to opening my account to each and every occasion that I talk to the folks at the Franklin Branch, I have always enjoyed the the time spent. Always informative, friendly and courteous. I could not ask for more. I also appreciate that they now know me by name and greet me in such a nice way. A pleasure to have DCU as my credit union! Close quote

— kikinana22, Franklin, MA

Hours

  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm

"Outstanding Service, skilled staff."

Open quote I deal with a number of locations in the DCU network and find the Franklin branch to be a prime example of the outstanding customer service DCU is known for. Each staff member is adept at processing transactions, finding solutions and offering advice. DCU provides everything you'd want (and rarely find!) from a financial partner. Close quote

— Bob D. Canton, MA

ATMs

  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances

Rated 4.9 out of 5 by 105 reviewers.
Rated 5 out of 5 by Love this bank! Even though I don't have money, they always treat me kindly. Like the saying goes: "People will forget what you said, people will forget what you did, but people never forget how you made them feel." August 22, 2015
Rated 5 out of 5 by The only negative thing I can say about DCU is that I wish there was one closer to me. Always helpful and I am never made to feel rushed. I switched to DCU at the suggestion of my daughter (a member) from a local bank, and have not regretted my decision. Even though it is a 35 minute drive from my home, I can do most of my banking on line - even depositing checks. July 25, 2015
Rated 5 out of 5 by Loan Customer service was great. The person that I dealt with at Franklin was great to work with and very helpful. July 21, 2015
Rated 5 out of 5 by Quick and easy Fast, professional service. Quick and easy process July 20, 2015
Rated 5 out of 5 by Another great experience. I transferred a auto loan to DCU from a bank and Christy made the process so easy and quick and she is very friendly. Every time I go to the Franklin Branch everyone is very friendly and helpful. Thank you July 5, 2015
Rated 5 out of 5 by Awesome service! Just transferred my auto loan to DCU and applied for the Platinum VISA, great rates!! Amanda was so awesome and super helpful! Thanks again! May 6, 2015
Rated 5 out of 5 by Perfect service Good job ! Amanda Fischbeck was excellent thank you April 15, 2015
Rated 5 out of 5 by Great experience Amanda was very knowledgeable, friendly, and explained everything to us!! I would recommend anyone that needs a used car loan take a look at dcu and I love the Franklin branch! April 11, 2015
  • 2015-08-29T08:52:01.473-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_105, tr_105
  • loc_en_US, sid_1-5, prod, sort_default
2 3 4 5 ... 14 next>>


(3 Questions : 4 Answers)

Product Q&A

Ask your questions. Share your answers.

 
 
« Back
 
 
State: Massachusetts
Age: 25-34
DCU Member for: Less than 1 year
1 year, 2 months ago
Member avatar
by
nabin
Norwood
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
When you logon to your account through the DCU website your auto loan should appear as one of your accounts, there is an option next to your auto loan balance that says 'pay' you can use this to transfer funds from 1 DCU account like checking or saving, to your auto loan. If you are transferring funds from an external account to dcu then paying your loan I have to do an external transfer from my other bank account like Bank of America for example, then once the funds are deposited into my dcu account I can then use the 'pay' option described previously to transfer funds from my checking or saving to my auto loan.
State: Massachusetts
Age: 35-44
DCU Member for: Less than 1 year
2 months ago
Member avatar
by
osiris188
lowell
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0

Answer: 
In order to pay your Auto loan using Online Banking, funds would need to be on deposit in your DCU Savings or Checking account already and then you would click either the TRANSFERS tab or the Make a transfer button to move funds to the loan. Payments and deposits may be made by postal mail, Online Deposit, or in person at a DCU Branch or Co-op Shared Branch.
State: Massachusetts
1 year, 2 months ago
Member avatar
by
DCU Staff
Marlborough
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
State: Massachusetts
Age: 55-65
DCU Member for: 10 to 20 years
3 years, 7 months ago
Member avatar
by
Pete
Norfolk
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
The following document shredding events have been scheduled for 2012:

4/14/12 Waltham, MA
4/28/12 Tyngsboro, MA
6/9/12 Franklin, MA
6/23/12 Andover, MA
8/11/12 Lowell, MA
8/25/12 Worcester, MA (Gold Star)
10/13/12 Westborough, MA
10/27/12 Littleton, MA
State: Massachusetts
3 years, 6 months ago
Member avatar
by
DCU Staff
Marlborough
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
State: Massachusetts
Age: 55-65
DCU Member for: Haven't joined yet
2 years, 6 months ago
Member avatar
by
Barbara
Franklin
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Yes, shredding events are planned between April through October each year, weather permitting. Dates and locations will be announced on our web site as more information becomes available.
State: Massachusetts
2 years, 6 months ago
Member avatar
by
DCU Staff
Marlborough
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
  • 2015-08-29T08:56:00.396-05:00
  • bvseo_lps, prod_bvqa, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasquestionsanswers
  • loc_en_US, sid_1-5, prod, sort_default
1 of 1
  • 2015-08-29T08:56:00.397-05:00
  • bvseo_lps, prod_bvqa, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasquestionsanswers
  • loc_en_US, sid_1-5, prod, sort_default
1 of 1

Digital Federal Credit Union

220 Donald Lynch Boulevard

PO Box 9130

Marlborough, MA 01752-9130

508.263.6700  |  800.328.8797

ABA Routing Number: 211391825

    

Federally Insured by NCUA

Equal Housing Opportunity

© 2015 Digital Federal Credit Union

DCU Financial

220 Donald Lynch Boulevard

Marlborough, MA 01752-9130

800.328.8797, ext. 6077

Email: financial@dcu.org

Securities and advisory services offered through LPL Financial, a Registered Investment Advisor, Member FINRA/SIPC. Insurance products offered through LPL Financial or its licensed affiliates. DCU and DCU Financial are not registered broker/dealers, nor are they affiliated with LPL Financial. The DCU Financial site is designed for U.S. residents only. The services offered within this site are offered exclusively through our U.S. registered representatives. LPL Financial Registered Representatives associated with this site may only discuss and/or transact securities business with residents of the following states: AZ, CA, CT, CO, DE, FL, GA, IL, IN, KS, KY, ME, MD, MA, MI, MN, MO, MT, NH, NJ, NM, NY, NC, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, and WI
Not NCUA Insured
Not Credit Union Guaranteed
May Lose Value
DCU Insurance

220 Donald Lynch Boulevard

Marlborough, MA 01752-9130

800.328.8797, ext. 6978

Email: insurance@dcu.org

DCU Insurance (DCU Financial Insurance Services, LLC) is an affiliate of Digital Federal Credit Union (DCU). Business conducted with DCU Insurance is separate and distinct from any business conducted with the credit union. Remember that any insurance required as a condition of the extension of credit by DCU need not be purchased from DCU Insurance but may, without affecting the approval of the application for credit, be purchased from an agent or insurance company of the member's choice. Insurance products are not deposits of DCU and are not protected by the NCUA. They are not an obligation of or guaranteed by the credit union and may be subject to risk. If you have any concerns or complaints regarding this relationship, you may contact the MA Office of Consumer Affairs, or the insurance department of your state. For information on how to contact them, please contact DCU Insurance.