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DCU Franklin, MA Branch

500 West Central Street

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DCU Franklin, MA Branch Office

  • Services
  • Location
  • Hours
  • ATMs
  • Reviews


*Free for DCU members


  • 500 West Central Street
    Franklin, MA 02038
  • Located less than a half mile from 495
  • Get directions

Serving the surrounding cities/towns of:

  • Bellingham
  • Blackston
  • Cumberland, RI
  • Holliston
  • Hopedale
  • Medway
  • Mendon
  • Milford
  • Milleville
  • Millis
  • Norfolk
  • N Attleborough
  • N Smithfield, RI
  • Plainville
  • Uxbridge
  • Woonsocket, RI
  • Wrentham

"I always have a very good experience."

Open quote From the initial meeting to opening my account to each and every occasion that I talk to the folks at the Franklin Branch, I have always enjoyed the the time spent. Always informative, friendly and courteous. I could not ask for more. I also appreciate that they now know me by name and greet me in such a nice way. A pleasure to have DCU as my credit union! Close quote

— kikinana22, Franklin, MA


  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm

"Outstanding Service, skilled staff."

Open quote I deal with a number of locations in the DCU network and find the Franklin branch to be a prime example of the outstanding customer service DCU is known for. Each staff member is adept at processing transactions, finding solutions and offering advice. DCU provides everything you'd want (and rarely find!) from a financial partner. Close quote

— Bob D. Canton, MA


  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances

Franklin Branch is rated 4.8 out of 5 by 177.
Rated 5 out of 5 by from Shiella Shiella was the sweetest and most patient and helpful lady we could’ve asked for today. Extremely smart and very fast and effiecenf
Date published: 2018-03-03
Rated 5 out of 5 by from Excellent Service Everyone I have dealt with in Franklin has been professional and always helpful.
Date published: 2018-02-10
Rated 5 out of 5 by from Very helpful and friendly service! I had an amazing experience. I was walked through each step and everything was explained in detail. Ms. Sandra Urrea was very knowledgeable and very friendly. I would recommend this bank to everyone I know and I will be a loyal customer for years to come.
Date published: 2018-01-29
Rated 5 out of 5 by from DCU Franklin MA Looking for a bank? Look no further. I've had a very positive experience at DCU from checking/savings/credit card/car loan. I strongly recommend them to you. Like any business expect some "sighing" or "I wish they..." but come on - really? Overall they've done a great job, and if I could transfer my experience here to other companies/organizations my life would be better. You won't be disappointed.
Date published: 2017-12-24
Rated 5 out of 5 by from Auto refinancing credit I had a great experience in this branch thanks to Sandra. Besides the facts that I had to drive 3h to get there and wait for over an hour to be assisted, she did the impossible to help me.She wouldn't let me leave without getting the job done. She doesn't take a NO for an answer. It was the best customer service I've ever had. She is amazing! I wish more people in customer service were as nice and helpful as her. Thank you again Sandra!
Date published: 2017-11-22
Rated 5 out of 5 by from Great service Sandra was so helpful and made the process of getting a car loan quick and easy. The branch itself was very inviting with all kinds of refreshments and swag giveaways. I was so impressed with Sandra that I decided to open up a checking and savings account for my new business!
Date published: 2017-11-21
Rated 5 out of 5 by from Exellent service Always helpful and friendly, never had a problem. Excellent group @ the Franklin office
Date published: 2017-11-19
Rated 5 out of 5 by from Sheila in your Franklin office was exceptional! I stopped at this branch for the first time on my way to our second home on Cape Cod. I had a few questions about a construction loan. Sheila was very polite, friendly and informative. She made me feel very comfortable and I left with nothing but positive feelings about the process. Thank you, Sheila! You are one of the many reasons why I will remain a member at DCU!
Date published: 2017-11-11
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How can I pay auto loan installment by online? plz give the right way to do that because I couldn't find that in your website.

Asked by: nabin
It's a transfer to the loan, not a "payment." Go to transfers to do it once, or set it up to go every month. They can also help you in a branch.
Answered by: Matt
Date published: 2017-01-28

Do you accept rolled coin?

Asked by: Sharon
Our Branches accept rolled coin and the Franklin Branch also has a coin machine available for any loose change.
Answered by: DCU Staff
Date published: 2017-07-29

Willl you have a shredding day in the spring or summer (like last year)?

Asked by: Barbara
Yes, shredding events are planned between April through October each year, weather permitting. Dates and locations will be announced on our web site as more information becomes available.
Answered by: DCU Staff
Date published: 2013-10-23

Does this branch offer a paper shredder for me to use?

Asked by: Pete
The following document shredding events have been scheduled for 2012: 4/14/12 Waltham, MA 4/28/12 Tyngsboro, MA 6/9/12 Franklin, MA 6/23/12 Andover, MA 8/11/12 Lowell, MA 8/25/12 Worcester, MA (Gold Star) 10/13/12 Westborough, MA 10/27/12 Littleton, MA
Answered by: DCU Staff
Date published: 2013-10-23

Can Ihave my pension check and my Social Security monthly check automatically deposited in DFCU ?

Asked by: JOE
You may set up direct deposit of your Pension and Social Security Checks to a DCU Account. Once you account is opened you will be able to provide a Direct Deposit Form to each organization in order to set that up.
Answered by: DCU Staff
Date published: 2017-04-22
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