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Personal and Business Banking


DCU Franklin, MA Branch

500 West Central Street

DCU Franklin, MA Branch Office


  • Services
  • Location
  • Hours
  • ATMs
  • Reviews

Services:

*Free for DCU members

Location

  • 500 West Central Street
    Franklin, MA 02038
  • Located less than a half mile from 495
  • Get directions

Serving the surrounding cities/towns of:

  • Bellingham
  • Blackston
  • Cumberland, RI
  • Holliston
  • Hopedale
  • Medway
  • Mendon
  • Milford
  • Milleville
  • Millis
  • Norfolk
  • N Attleborough
  • N Smithfield, RI
  • Plainville
  • Uxbridge
  • Woonsocket, RI
  • Wrentham

"I always have a very good experience."

Open quote From the initial meeting to opening my account to each and every occasion that I talk to the folks at the Franklin Branch, I have always enjoyed the the time spent. Always informative, friendly and courteous. I could not ask for more. I also appreciate that they now know me by name and greet me in such a nice way. A pleasure to have DCU as my credit union! Close quote

— kikinana22, Franklin, MA

Hours

  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm

"Outstanding Service, skilled staff."

Open quote I deal with a number of locations in the DCU network and find the Franklin branch to be a prime example of the outstanding customer service DCU is known for. Each staff member is adept at processing transactions, finding solutions and offering advice. DCU provides everything you'd want (and rarely find!) from a financial partner. Close quote

— Bob D. Canton, MA

ATMs

  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances

Franklin Branch is rated 4.8 out of 5 by 231.
Rated 5 out of 5 by from Great customer service! Applied for a personal loan over the phone had approval in 5 minutes!...went to the dcu franklin branch and had a check in my hand within 10 min. That being said i am already a member. I love the staff and atmosphere. Thank you dcu!
Date published: 2019-08-10
Rated 5 out of 5 by from Visit The DCU staff is very easy to work with and great at what they do.
Date published: 2019-08-10
Rated 5 out of 5 by from Excellent bank Have been a member at DCU for many years. Never had any issues. Friendly staff
Date published: 2019-06-22
Rated 5 out of 5 by from Good bank Great service good coustomer service, and i will recomend ereryone at least to open a account on this bank, because they dont only take your money like (BANK OF AMERICA) but they will help you. Thanks again.
Date published: 2019-06-15
Rated 5 out of 5 by from Carlos is wonderful! I came in for a used car loan. It was a private party sale...I am so glad I got to work with Carlos! He is friendly and knowledgeable. I needed a quick turn around for the funds and he delivered!. Thanks to DCU and Carlos I am driving the perfect car! Thank you Carlos and DCU
Date published: 2019-06-03
Rated 5 out of 5 by from Great service. We didn't have an appointment, but only waited a few minutes, enjoying a coffee. Maureen was so friendly and professional. We were making account changes and had a large deposit to make. She recommended the LTD savings in addition to our regular savings that would benefit our situation. My husband had never been in the branch and couldn't get over how quickly our banking was completed.
Date published: 2019-06-01
Rated 5 out of 5 by from Customer Service The staff for DCU is amazing as is the ease of doing business with them
Date published: 2019-06-01
Rated 5 out of 5 by from Nothing but the BEST Every time that I have a personal need this institution ALWAYS come thru for me and my Family. Thanks.
Date published: 2019-04-29
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How can I pay auto loan installment by online? plz give the right way to do that because I couldn't find that in your website.

Asked by: nabin
It's a transfer to the loan, not a "payment." Go to transfers to do it once, or set it up to go every month. They can also help you in a branch.
Answered by: Matt
Date published: 2017-01-28

Do you accept rolled coin?

Asked by: Sharon
Our Branches accept rolled coin and the Franklin Branch also has a coin machine available for any loose change.
Answered by: DCU Staff
Date published: 2017-07-29

Willl you have a shredding day in the spring or summer (like last year)?

Asked by: Barbara
Yes, shredding events are planned between April through October each year, weather permitting. Dates and locations will be announced on our web site as more information becomes available.
Answered by: DCU Staff
Date published: 2013-10-23

Does this branch offer a paper shredder for me to use?

Asked by: Pete
The following document shredding events have been scheduled for 2012: 4/14/12 Waltham, MA 4/28/12 Tyngsboro, MA 6/9/12 Franklin, MA 6/23/12 Andover, MA 8/11/12 Lowell, MA 8/25/12 Worcester, MA (Gold Star) 10/13/12 Westborough, MA 10/27/12 Littleton, MA
Answered by: DCU Staff
Date published: 2013-10-23

Can Ihave my pension check and my Social Security monthly check automatically deposited in DFCU ?

Asked by: JOE
You may set up direct deposit of your Pension and Social Security Checks to a DCU Account. Once you account is opened you will be able to provide a Direct Deposit Form to each organization in order to set that up.
Answered by: DCU Staff
Date published: 2017-04-22
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