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DCU Franklin, MA Branch

500 West Central Street

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DCU Franklin, MA Branch Office


  • Services
  • Location
  • Hours
  • ATMs
  • Reviews

Services:

*Free for DCU members

Location

  • 500 West Central Street
    Franklin, MA 02038
  • Located less than a half mile from 495
  • Get directions

Serving the surrounding cities/towns of:

  • Bellingham
  • Blackston
  • Cumberland, RI
  • Holliston
  • Hopedale
  • Medway
  • Mendon
  • Milford
  • Milleville
  • Millis
  • Norfolk
  • N Attleborough
  • N Smithfield, RI
  • Plainville
  • Uxbridge
  • Woonsocket, RI
  • Wrentham

"I always have a very good experience."

Open quote From the initial meeting to opening my account to each and every occasion that I talk to the folks at the Franklin Branch, I have always enjoyed the the time spent. Always informative, friendly and courteous. I could not ask for more. I also appreciate that they now know me by name and greet me in such a nice way. A pleasure to have DCU as my credit union! Close quote

— kikinana22, Franklin, MA

Hours

  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm

"Outstanding Service, skilled staff."

Open quote I deal with a number of locations in the DCU network and find the Franklin branch to be a prime example of the outstanding customer service DCU is known for. Each staff member is adept at processing transactions, finding solutions and offering advice. DCU provides everything you'd want (and rarely find!) from a financial partner. Close quote

— Bob D. Canton, MA

ATMs

  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances

Franklin Branch is rated 4.9 out of 5 by 160.
Rated 5 out of 5 by from Simple, friendly First time in a DCU branch, able to sign up for what I wanted, and within a minute someone was out to help. Friendly, smooth process, quickly handled and on my way. Outstanding.
Date published: 2017-09-17
Rated 5 out of 5 by from THE FRANKLIN BRANCH HAS TERRIFIC PERSONNEL I applied for a car loan online. Had a problem, so I went to the Franklin Branch and spoke with service representative Maureen Malcolm. She made the process so easy for me. She did all the required info input, answered all my questions about the loan and did this being patient, pleasant, and prompt. Customer satisfaction seems to be the norm at DCU Franklin.
Date published: 2017-08-27
Rated 5 out of 5 by from GOOD PRODUCT FEATURES was very educated by Sheila at the Franklin branch, so far I seem to love this branch, she was patient, explained everything to the max.
Date published: 2017-08-18
Rated 5 out of 5 by from I wish I was a member sooner The Franklin Branch is wonderful with a GREAT staff. It's a whole new style of banking. Very easy and quick! Our entire family is a member of the Franklin Branch - Thank You!
Date published: 2017-07-31
Rated 5 out of 5 by from This product spectacularly great. Has marvelous features. I am truly thrilled to be able to access this marvelous product from DCU. This product is spectacular! There are great products including, personal loans, auto loans, and mortgage loans, among others.
Date published: 2017-07-29
Rated 5 out of 5 by from In and Out I could not believe how quickly my loan was processed. I now have a new/used car.
Date published: 2017-07-02
Rated 5 out of 5 by from THE FRANKLIN BRANCH HAS TERRIFIC PERSONNEL I was having a difficult time applying for a IRA account online at home. So I went to the Franklin branch for help. Member Service Representative Sheila Chartier did the required paper work, answered all my questions, and reviewed all the results with me while being patient, pleasant and informative. Thank you for the very good customer experience.
Date published: 2017-06-25
Rated 5 out of 5 by from very good The Franklin branch has been very good to me. Maureen, Shirley and all the tellers have been very helpful. I hope to do more with this branch.
Date published: 2017-06-24
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How can I pay auto loan installment by online? plz give the right way to do that because I couldn't find that in your website.

Asked by: nabin
It's a transfer to the loan, not a "payment." Go to transfers to do it once, or set it up to go every month. They can also help you in a branch.
Answered by: Matt
Date published: 2017-01-28

Do you accept rolled coin?

Asked by: Sharon
Our Branches accept rolled coin and the Franklin Branch also has a coin machine available for any loose change.
Answered by: DCU Staff
Date published: 2017-07-29

Willl you have a shredding day in the spring or summer (like last year)?

Asked by: Barbara
Yes, shredding events are planned between April through October each year, weather permitting. Dates and locations will be announced on our web site as more information becomes available.
Answered by: DCU Staff
Date published: 2013-10-23

Does this branch offer a paper shredder for me to use?

Asked by: Pete
The following document shredding events have been scheduled for 2012: 4/14/12 Waltham, MA 4/28/12 Tyngsboro, MA 6/9/12 Franklin, MA 6/23/12 Andover, MA 8/11/12 Lowell, MA 8/25/12 Worcester, MA (Gold Star) 10/13/12 Westborough, MA 10/27/12 Littleton, MA
Answered by: DCU Staff
Date published: 2013-10-23

Can Ihave my pension check and my Social Security monthly check automatically deposited in DFCU ?

Asked by: JOE
You may set up direct deposit of your Pension and Social Security Checks to a DCU Account. Once you account is opened you will be able to provide a Direct Deposit Form to each organization in order to set that up.
Answered by: DCU Staff
Date published: 2017-04-22
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