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DCU Franklin, MA Branch

500 West Central Street

DCU Franklin, MA Branch Office



  • Services
  • Location
  • Hours
  • ATMs
  • Reviews

Services:

*Free for DCU members

Location

  • 500 West Central Street
    Franklin, MA 02038
  • Located less than a half mile from 495
  • Get directions

Serving the surrounding cities/towns of:

  • Bellingham
  • Blackston
  • Cumberland, RI
  • Holliston
  • Hopedale
  • Medway
  • Mendon
  • Milford
  • Milleville
  • Millis
  • Norfolk
  • N Attleborough
  • N Smithfield, RI
  • Plainville
  • Uxbridge
  • Woonsocket, RI
  • Wrentham


"I always have a very good experience."

Open quote From the initial meeting to opening my account to each and every occasion that I talk to the folks at the Franklin Branch, I have always enjoyed the the time spent. Always informative, friendly and courteous. I could not ask for more. I also appreciate that they now know me by name and greet me in such a nice way. A pleasure to have DCU as my credit union! Close quote

— kikinana22, Franklin, MA

Hours

  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm

"Outstanding Service, skilled staff."

Open quote I deal with a number of locations in the DCU network and find the Franklin branch to be a prime example of the outstanding customer service DCU is known for. Each staff member is adept at processing transactions, finding solutions and offering advice. DCU provides everything you'd want (and rarely find!) from a financial partner. Close quote

— Bob D. Canton, MA

ATMs

  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances

Rated 4.9 out of 5 by 141 reviewers.
Rated 5 out of 5 by Excellent This branch is always excellent. The building is always clean and neat. I notice those things as I used to clean buildings for a living. The customer support people are always very pleasant and helpful with immediate answers to my varied and uncommon questions. I also used to work with the public in a customer service role in the past so I appreciate this. There are always multiple customer service people working when I arrive. This is noticed by me. January 15, 2017
Rated 5 out of 5 by BEST DCU BRANCH Everyone in the Franklin Branch are Professionals and strive for Excellent Customer Service. Therese, Amanda, Sheila are consummate professionals. I have been to (4) different branches and the Franklin Branch is the Gem of the organization from what I can see.. I have accounts in 5 different financial institutions and I would rate DCU as TIED for the Best. The only think that I would add to their service is the ability to Directly Wire money from overseas.... December 31, 2016
Rated 5 out of 5 by This Branch had excellent services the person who assist me was very nice, and corteaus December 12, 2016
Rated 5 out of 5 by Extraordinary Help Service -- with a pleasant smile / Franklin MA If you dont' know about DCU -- please read on -- this is for our FRanklin Branch. We are all members of DCU since its start as a Financial Institution for other than Digital Corporation employees... It is a wonderful -- with simple Computer Loans for High School Children. Now they are after 30 yr or so they are a formidable literally members oriented and as if we do have a stake in their daily operations .. exist and every one of them from the counters to progressively higher ups are all very helpful. And there are no fees for every little transactions... However bounced checks are charged a $35 / instance.-- not sure about others. Keep the good service going . November 22, 2016
Rated 5 out of 5 by Fast and easy. Meeting with Sheila in the Franklin office was wonderful! She had an answer for me in no time at all and it is always great doing business with her! November 19, 2016
Rated 5 out of 5 by Vehicle loans are a snap! The folks in the Franklin branch are always so helpful and friendly. I have had several vehicle loans thru DCU and the process is so easyou and fast! November 19, 2016
Rated 5 out of 5 by This branch is extremely than than help full and cares about its customers. The people at the franklin branch are All extremely pleasant. Dcu by far has the best interest rates on car loans and credit cards! November 12, 2016
Rated 5 out of 5 by This branch is excellent I went into the Franklin DCU branch to apply for an auto loan. Not only was the customer service quick, they were all very friendly throughout the time I was there. I appreciate the service that was provided to me. November 7, 2016
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(3 Questions : 5 Answers)

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State: Massachusetts
Age: 25-34
DCU Member for: Less than 1 year
2 years, 7 months ago
Member avatar
by
nabin
Norwood
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Answer: 
It's a transfer to the loan, not a "payment." Go to transfers to do it once, or set it up to go every month. They can also help you in a branch.
State: Massachusetts
Age: 45-54
DCU Member for: 1 to 4 years
1 month, 3 weeks ago
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by
Matt
Milford
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Answer: 
When you logon to your account through the DCU website your auto loan should appear as one of your accounts, there is an option next to your auto loan balance that says 'pay' you can use this to transfer funds from 1 DCU account like checking or saving, to your auto loan. If you are transferring funds from an external account to dcu then paying your loan I have to do an external transfer from my other bank account like Bank of America for example, then once the funds are deposited into my dcu account I can then use the 'pay' option described previously to transfer funds from my checking or saving to my auto loan.
State: Massachusetts
Age: 35-44
DCU Member for: Less than 1 year
1 year, 6 months ago
Member avatar
by
osiris188
lowell
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Answer: 
In order to pay your Auto loan using Online Banking, funds would need to be on deposit in your DCU Savings or Checking account already and then you would click either the TRANSFERS tab or the Make a transfer button to move funds to the loan. Payments and deposits may be made by postal mail, Online Deposit, or in person at a DCU Branch or Co-op Shared Branch.
State: Massachusetts
2 years, 7 months ago
Member avatar
by
DCU Staff
Marlborough
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State: Massachusetts
Age: 55-65
DCU Member for: 10 to 20 years
4 years, 11 months ago
Member avatar
by
Pete
Norfolk
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Answer: 
The following document shredding events have been scheduled for 2012:

4/14/12 Waltham, MA
4/28/12 Tyngsboro, MA
6/9/12 Franklin, MA
6/23/12 Andover, MA
8/11/12 Lowell, MA
8/25/12 Worcester, MA (Gold Star)
10/13/12 Westborough, MA
10/27/12 Littleton, MA
State: Massachusetts
4 years, 11 months ago
Member avatar
by
DCU Staff
Marlborough
0points
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State: Massachusetts
Age: 55-65
DCU Member for: Haven't joined yet
3 years, 11 months ago
Member avatar
by
Barbara
Franklin
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Answer: 
Yes, shredding events are planned between April through October each year, weather permitting. Dates and locations will be announced on our web site as more information becomes available.
State: Massachusetts
3 years, 11 months ago
Member avatar
by
DCU Staff
Marlborough
0points
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