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Personal and Business Banking


DCU Franklin, MA Branch

500 West Central Street

DCU Franklin, MA Branch Office


  • Services
  • Location
  • Hours
  • ATMs
  • Reviews

Services:

*Free for DCU members

Location

  • 500 West Central Street
    Franklin, MA 02038
  • Located less than a half mile from 495
  • Get directions

Serving the surrounding cities/towns of:

  • Bellingham
  • Blackston
  • Cumberland, RI
  • Holliston
  • Hopedale
  • Medway
  • Mendon
  • Milford
  • Milleville
  • Millis
  • Norfolk
  • N Attleborough
  • N Smithfield, RI
  • Plainville
  • Uxbridge
  • Woonsocket, RI
  • Wrentham

"I always have a very good experience."

Open quote From the initial meeting to opening my account to each and every occasion that I talk to the folks at the Franklin Branch, I have always enjoyed the the time spent. Always informative, friendly and courteous. I could not ask for more. I also appreciate that they now know me by name and greet me in such a nice way. A pleasure to have DCU as my credit union! Close quote

— kikinana22, Franklin, MA

Hours

  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm

"Outstanding Service, skilled staff."

Open quote I deal with a number of locations in the DCU network and find the Franklin branch to be a prime example of the outstanding customer service DCU is known for. Each staff member is adept at processing transactions, finding solutions and offering advice. DCU provides everything you'd want (and rarely find!) from a financial partner. Close quote

— Bob D. Canton, MA

ATMs

  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances

Franklin Branch is rated 4.8 out of 5 by 206.
Rated 5 out of 5 by from car loan,personal loan I have been a member since June, Have received a personal loan and car loan. The Franklin branch as a whole has been great, friendly professional I have recommended Dcu to many friends
Date published: 2018-11-04
Rated 5 out of 5 by from Easy Excellent customer service the DCU employee made the transaction smooth and easy
Date published: 2018-11-03
Rated 5 out of 5 by from Rachel was super helpful! Needed to refinance and create a joint account. Very friendly and professional!
Date published: 2018-10-28
Rated 5 out of 5 by from Bank/ franklin branch was amazing experienced I was very pleased to started new chapter of my life with this bank and specific the Franklin branch location . Assitant manager Jocelyn was extraordinary representative/ friendly person to interact with... I’m happy of my choice.
Date published: 2018-10-28
Rated 5 out of 5 by from Member I cant say enough good things about the people at the Franklin DCU branch. They have been their for me everytime Ive needed them. From Carlos who got me my car loan, to Joyce who referred me to the car insurance department that saved me $450 a year on my insurance, to all the great tellers and CSRs. They know me by name and treat me special and I appreciate every one of them. I have my checking, direct deposit, car loan, car insurance and credit card all with DCU over my military CU USAA. Next year I will be looking to buy a condo and I will go right to the Franklin DCU branch to get financed. My sons have bank accounts, credit cards and car loans with DCU, I broght them both in when they turned 18
Date published: 2018-10-26
Rated 5 out of 5 by from Friendly and very helpful They take the time to review your individual requirements and try and address your needs.
Date published: 2018-10-20
Rated 5 out of 5 by from Great bank Only downside to DCU is that they aren't in Rhode Island. Other than Great Bank.
Date published: 2018-10-07
Rated 5 out of 5 by from These people far exceed my expectations I also have USAA credit union but I use DCU for everything, They go out of their was at the Franklin branch for me. I specially appreciated Carlos help on my car loan
Date published: 2018-09-15
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How can I pay auto loan installment by online? plz give the right way to do that because I couldn't find that in your website.

Asked by: nabin
It's a transfer to the loan, not a "payment." Go to transfers to do it once, or set it up to go every month. They can also help you in a branch.
Answered by: Matt
Date published: 2017-01-28

Do you accept rolled coin?

Asked by: Sharon
Our Branches accept rolled coin and the Franklin Branch also has a coin machine available for any loose change.
Answered by: DCU Staff
Date published: 2017-07-29

Willl you have a shredding day in the spring or summer (like last year)?

Asked by: Barbara
Yes, shredding events are planned between April through October each year, weather permitting. Dates and locations will be announced on our web site as more information becomes available.
Answered by: DCU Staff
Date published: 2013-10-23

Does this branch offer a paper shredder for me to use?

Asked by: Pete
The following document shredding events have been scheduled for 2012: 4/14/12 Waltham, MA 4/28/12 Tyngsboro, MA 6/9/12 Franklin, MA 6/23/12 Andover, MA 8/11/12 Lowell, MA 8/25/12 Worcester, MA (Gold Star) 10/13/12 Westborough, MA 10/27/12 Littleton, MA
Answered by: DCU Staff
Date published: 2013-10-23

Can Ihave my pension check and my Social Security monthly check automatically deposited in DFCU ?

Asked by: JOE
You may set up direct deposit of your Pension and Social Security Checks to a DCU Account. Once you account is opened you will be able to provide a Direct Deposit Form to each organization in order to set that up.
Answered by: DCU Staff
Date published: 2017-04-22
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