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DCU Franklin, MA Branch

500 West Central Street

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DCU Franklin, MA Branch Office


  • Services
  • Location
  • Hours
  • ATMs
  • Reviews

Services:

*Free for DCU members

Location

  • 500 West Central Street
    Franklin, MA 02038
  • Located less than a half mile from 495
  • Get directions

Serving the surrounding cities/towns of:

  • Bellingham
  • Blackston
  • Cumberland, RI
  • Holliston
  • Hopedale
  • Medway
  • Mendon
  • Milford
  • Milleville
  • Millis
  • Norfolk
  • N Attleborough
  • N Smithfield, RI
  • Plainville
  • Uxbridge
  • Woonsocket, RI
  • Wrentham

"I always have a very good experience."

Open quote From the initial meeting to opening my account to each and every occasion that I talk to the folks at the Franklin Branch, I have always enjoyed the the time spent. Always informative, friendly and courteous. I could not ask for more. I also appreciate that they now know me by name and greet me in such a nice way. A pleasure to have DCU as my credit union! Close quote

— kikinana22, Franklin, MA

Hours

  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm

"Outstanding Service, skilled staff."

Open quote I deal with a number of locations in the DCU network and find the Franklin branch to be a prime example of the outstanding customer service DCU is known for. Each staff member is adept at processing transactions, finding solutions and offering advice. DCU provides everything you'd want (and rarely find!) from a financial partner. Close quote

— Bob D. Canton, MA

ATMs

  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances

Franklin Branch is rated 4.9 out of 5 by 167.
Rated 5 out of 5 by from Sheila in your Franklin office was exceptional! I stopped at this branch for the first time on my way to our second home on Cape Cod. I had a few questions about a construction loan. Sheila was very polite, friendly and informative. She made me feel very comfortable and I left with nothing but positive feelings about the process. Thank you, Sheila! You are one of the many reasons why I will remain a member at DCU!
Date published: 2017-11-11
Rated 5 out of 5 by from You give you to the costumer, what the Costumer need. My best regards for all of you, because you give the best attention to the costumer.
Date published: 2017-11-04
Rated 5 out of 5 by from Jocelyn assistant manager I really appreciate the services that dcu offers plus they were the ones who trusted me and that approved my first loan because no other institutions would do it because I had no credit and dcu give me the opportunity to build up mine and to have everything that I have now plus I can really see my self using dcu for life time thanks a lot guys in especiall Jocelyn from Franklin Massachusetts branch
Date published: 2017-10-17
Rated 5 out of 5 by from Great experience Sandra made it easy and fun to open the account and get a loan.. Really simple and enjoyable process. Thanks! Phil
Date published: 2017-10-03
Rated 5 out of 5 by from The branch staff was awesome in getting my loan processed. Branch staff was awesome in processing my loan application.
Date published: 2017-09-30
Rated 5 out of 5 by from Always friendly and efficient We signed in and before we could even make a cup of coffee, our named was called to see a representative(who also helped us finish making the coffee) She is always very efficient and professional.
Date published: 2017-09-23
Rated 5 out of 5 by from The Franklin Branch overall I needed some help getting new debit cards to my 2 boys who are away at college. I could not wait the 7-10 business days. Joyce and Shiela were just very helpful and made what was quickly becoming a frustrating experience into a very smooth member experience!
Date published: 2017-09-21
Rated 5 out of 5 by from Simple, friendly First time in a DCU branch, able to sign up for what I wanted, and within a minute someone was out to help. Friendly, smooth process, quickly handled and on my way. Outstanding.
Date published: 2017-09-17
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How can I pay auto loan installment by online? plz give the right way to do that because I couldn't find that in your website.

Asked by: nabin
It's a transfer to the loan, not a "payment." Go to transfers to do it once, or set it up to go every month. They can also help you in a branch.
Answered by: Matt
Date published: 2017-01-28

Do you accept rolled coin?

Asked by: Sharon
Our Branches accept rolled coin and the Franklin Branch also has a coin machine available for any loose change.
Answered by: DCU Staff
Date published: 2017-07-29

Willl you have a shredding day in the spring or summer (like last year)?

Asked by: Barbara
Yes, shredding events are planned between April through October each year, weather permitting. Dates and locations will be announced on our web site as more information becomes available.
Answered by: DCU Staff
Date published: 2013-10-23

Does this branch offer a paper shredder for me to use?

Asked by: Pete
The following document shredding events have been scheduled for 2012: 4/14/12 Waltham, MA 4/28/12 Tyngsboro, MA 6/9/12 Franklin, MA 6/23/12 Andover, MA 8/11/12 Lowell, MA 8/25/12 Worcester, MA (Gold Star) 10/13/12 Westborough, MA 10/27/12 Littleton, MA
Answered by: DCU Staff
Date published: 2013-10-23

Can Ihave my pension check and my Social Security monthly check automatically deposited in DFCU ?

Asked by: JOE
You may set up direct deposit of your Pension and Social Security Checks to a DCU Account. Once you account is opened you will be able to provide a Direct Deposit Form to each organization in order to set that up.
Answered by: DCU Staff
Date published: 2017-04-22
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