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DCU Franklin, MA Branch

500 West Central Street

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DCU Franklin, MA Branch Office



  • Services
  • Location
  • Hours
  • ATMs
  • Reviews

Services:

*Free for DCU members

Location

  • 500 West Central Street
    Franklin, MA 02038
  • Located less than a half mile from 495
  • Get directions

Serving the surrounding cities/towns of:

  • Bellingham
  • Blackston
  • Cumberland, RI
  • Holliston
  • Hopedale
  • Medway
  • Mendon
  • Milford
  • Milleville
  • Millis
  • Norfolk
  • N Attleborough
  • N Smithfield, RI
  • Plainville
  • Uxbridge
  • Woonsocket, RI
  • Wrentham


"I always have a very good experience."

Open quote From the initial meeting to opening my account to each and every occasion that I talk to the folks at the Franklin Branch, I have always enjoyed the the time spent. Always informative, friendly and courteous. I could not ask for more. I also appreciate that they now know me by name and greet me in such a nice way. A pleasure to have DCU as my credit union! Close quote

— kikinana22, Franklin, MA

Hours

  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm

"Outstanding Service, skilled staff."

Open quote I deal with a number of locations in the DCU network and find the Franklin branch to be a prime example of the outstanding customer service DCU is known for. Each staff member is adept at processing transactions, finding solutions and offering advice. DCU provides everything you'd want (and rarely find!) from a financial partner. Close quote

— Bob D. Canton, MA

ATMs

  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances

Franklin Branch is rated 4.9 out of 5 by 149.
Rated 5 out of 5 by from Awesome Went in for a used car loan. It was quick and easy! Staff was great. Amanda and maureen
Date published: 2017-04-16
Rated 5 out of 5 by from Fantastic service I have been a member for a couple of years and I am always surprised by the level of customer service I receive. I have been having financial trouble the last few months after losing my job. On March 18th the teller that served me was Joyce Campbell and she went out of her way to help me bring my account current and explained how to avoid issues that create problems. She was incredibly kind and sympathetic to my stress and anxiety. I have been to other branches but have never had the same positive experiences I have always had in the Franklin branch.
Date published: 2017-04-03
Rated 5 out of 5 by from came in to refinance auto Left with two auto refinances saving over $500 a month in payments, also took the DCU visa which had a lower rate than my current card. Receiving four quotes from DCU. Sheila was the biggest help to me in aiding my credit I've been trying to rebuild. She was a blessing.
Date published: 2017-03-21
Rated 5 out of 5 by from Visit to Franklin Branch was too good We were expecting to get a personl loan for our urgent need for money for our Sister's wedding. Sheila was assisting us to get the options we have based on our credit score. She was really great in explaining the options and guided us properly in right directions and got a good rate for our credit score. I really appreciate her patience with the customers. It will be my go to branch for any member services.
Date published: 2017-03-20
Rated 5 out of 5 by from Online bill payer I worked with a young lady named shannel, about online bill payer. I came in at the end of her shift, and it didn't seem to mind her at all about closing. She was more than happy to work on my needs over getting out on time. I think she is an excellent representation of the company. I would recommend her for a raise.
Date published: 2017-02-24
Rated 5 out of 5 by from Very pleasant and knowledgable staff. The time it took to get this account opened seemed to be long.
Date published: 2017-02-20
Rated 5 out of 5 by from Excellent bar none! The Franklin Branch is like my second home! REALLY!!! When DCU was recommended to me through a friend, I decided to visit them and apply for a personal loan. I fully expected to be rejected. That was NOT the case! They were (or should I say ARE) very friendly and courteous! They exceeded my expectations. (If you knew of my financial plight, I'm sure you would fully agree). They've have restored my faith in financial institutions, most especially CREDIT UNIONS. I could never thank all of you enough for your kind assistance. KUDOS to everyone at the Franklin and Marlborough branches!
Date published: 2017-02-05
Rated 5 out of 5 by from Highly recommend this branch - excellent customer service and knowledgable friendly representatives I stopped into the Franklin branch and was helped by Sheila. She was incredibly helpful and I feel she went above and beyond to make sure I got the best option for my needs. A quick easy visit that left me feeling very comfortable about my choice to use DCU.
Date published: 2017-01-21
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How can I pay auto loan installment by online? plz give the right way to do that because I couldn't find that in your website.

Asked by: Anonymous
It's a transfer to the loan, not a "payment." Go to transfers to do it once, or set it up to go every month. They can also help you in a branch.
Answered by: Anonymous
Date published: 2017-01-28

Willl you have a shredding day in the spring or summer (like last year)?

Asked by: Anonymous
Yes, shredding events are planned between April through October each year, weather permitting. Dates and locations will be announced on our web site as more information becomes available.
Answered by: Anonymous
Date published: 2013-10-23

Does this branch offer a paper shredder for me to use?

Asked by: Anonymous
The following document shredding events have been scheduled for 2012: 4/14/12 Waltham, MA 4/28/12 Tyngsboro, MA 6/9/12 Franklin, MA 6/23/12 Andover, MA 8/11/12 Lowell, MA 8/25/12 Worcester, MA (Gold Star) 10/13/12 Westborough, MA 10/27/12 Littleton, MA
Answered by: Anonymous
Date published: 2013-10-23

Can Ihave my pension check and my Social Security monthly check automatically deposited in DFCU ?

Asked by: Anonymous
You may set up direct deposit of your Pension and Social Security Checks to a DCU Account. Once you account is opened you will be able to provide a Direct Deposit Form to each organization in order to set that up.
Answered by: Anonymous
Date published: 2017-04-22
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