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Personal and Business Banking


DCU Burlington, MA Branch

15 Greenleaf Way, Burlington, MA 01803

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DCU Burlington, MA Branch Office


  • Services
  • Location
  • Hours
  • ATMs
  • Reviews

Services:

*Free for DCU members

Location

Serving the surrounding cities/towns of:

  • Andover
  • Arlington
  • Bedford
  • Belmont
  • Billerica
  • Cambridge
  • Carlisle
  • Chelmsford
  • Concord
  • Everett
  • Lexington
  • Lincoln
  • Lowell
  • Lynnfield
  • Malden
  • Medford
  • Melrose
  • Newton
  • Saugus
  • Somerville
  • Stoneham
  • Tewksbury
  • Wakefield
  • Waltham
  • Watertown
  • Weston
  • Wilmington
  • Winchester

"A Delightful Experience"

Open quote We happened to visit the Burlington branch for a free shredder event recently and now our mortgage account is with DCU. It should speak volumes about how good we felt about the branch and the team. The associates were so warm and helpful. They made the whole process appear simple and hassle free. Burlington has a great team and we are proud to bank with DCU. Close quote

— Jsam, Needham, MA

Hours

  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm

"The people at DCU Burlington are problem solvers!"

Open quote You will not find a better group of banking professionals anywhere! I deal with three other banks and this DCU branch by far restored my faith in financial institutions. They were extremely helpful and turned around my loan in less than 48 hours. Close quote

— Brickel11, North Burlington, MA

ATMs

  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances

Burlington Branch is rated 4.7 out of 5 by 216.
Rated 5 out of 5 by from It was a lot less busier than the Andover facility of course I was in Andover on a Saturday afternoon The girl that help me set up my savings account was not completely knowledgeable on turning in savings bonds so she learned at the same time we did the young gentleman in the Burlington facility set up my checking account and did a fantastic and quick job . The girl in the Andover facility didn't do a bad job she was just not totally knowledgeable with savings bonds which maybe an outdated, and probably doesn't see a lot of people coming in to turn them in their US savings bonds
Date published: 2018-08-11
Rated 5 out of 5 by from Excellent service!!! I came to this location this afternoon. I was so scared about getting my first car loan but Destiny helped and made everything go easy. I always thought getting a loan was such a hassle and I’ve always had anxiety about it but she explained everything to me and made me feel so much better. Great customer service she was very personable and friendly. Definitely made me feel comfortable and taken care of the entire time I was there. I also had my 6 month old son with me and she took her time to make sure he was comfortable as well!!! Definitely had a great experience and I’m so happy that I chose this location to come to! She made it possible for me to get a loan so I can get a safe and reliable car for me and my son! I usually never do reviews but I was so satisfied with my visit the least I can do is give my feedback and hopefully get Destiny some recognition!!! Thank you Destiny and DCU
Date published: 2018-08-11
Rated 5 out of 5 by from Bonita is awesome! DCU as a whole has truly impressed me. Rates are incredibly fair, agreements are written with the client in mind and the service is outstanding. Specifically however, I want to commend Bonita. She helped me with my personal loan. Even though the transaction was made more difficult by inexperience on my part, she remained not only friendly, but amazingly helpful. I never felt pressure to rush through and she answered each and every question honestly and with solid answers. I am incredibly thankful for her assistance and kind honesty.
Date published: 2018-07-29
Rated 5 out of 5 by from BEST BANK EVER!!!! Excellent, professional, dedicated and friendly staff, went there first time and I can just described as the best bank ever. If you are planning on any LOAN TYPE or any type of bank process nothing else to think of!! DCU is the right bank. Thanks so much for your wonderful and great help!! They're just awesome!
Date published: 2018-07-27
Rated 5 out of 5 by from Excellent Worth banking with and excellent in product giving .most reliable and good in services also reception of staff are most wonderful
Date published: 2018-06-30
Rated 5 out of 5 by from Awesome All Around The best products, most flexible, most friendly, great customer service, fast and efficient!!! I’m a very satisfied customer! Thank you.
Date published: 2018-05-05
Rated 5 out of 5 by from Wish I went to DCU years ago Peter was very helpful. Went over and above to open accounts and loan. Made me feel very comfortable and was offering help for any thing else. Im new with DCU and wishing I had joined Many years ago.Looking forward to doing business with your bank.Thank you for being there.
Date published: 2018-04-14
Rated 5 out of 5 by from The best place to go too The Burlington branch is the best place to go too. They have the best staff members who are extremely helpful. Mainly Celia was of great help to me she was available whenever I wanted to talk to her in order to make certain important decision.
Date published: 2018-03-27
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How do I find out if my printer has TWAIN driver support ? The only help I see is for live help - is that what I need to do when I am ready to try ?

Asked by: Ree
You could read the manual that came with your printer or, if you don't have it, google the model name of your printer plus the word TWAIN and see what comes up.
Answered by: Chas F
Date published: 2013-10-23

Can someone from New York get a credit card with DCU

Asked by: bob
I'm not sure if they have DCU in NY but if so, someone could get a credit card with that DCU if there credit is within guidelines at that DCU. There may also be a way they could get a credit card at another DCU in another state. They would have to ask a service member for that answer.
Answered by: DMOK56
Date published: 2015-08-15

Can I transfer money to overseas ?

By using DCU, can I transfer money to India ! If so, 1. What could be the fee per transaction 2. No. of transactions allowed in a month / year 3. What could be the rate of exchange Thanks in advance
Asked by: ak
If I looked a little bit on this one I could probably give you a better answer but I think you can find that answer by going to the top and press one of the corresponding windows. I am pretty sure you can transfer money overseas. I think there is a fee involved but have no idea how many times or if there is a limit to how many times. As far as rate of exchange I know nothing about that. I would ask my service manager that question. Sorry I could not help you more.
Answered by: DMOK56
Date published: 2015-08-15

What do I have to do with the check I deposited using PC Deposit?

Do I give it back to the originator? Do I keep it for my records? Typically checks are returned to the bank they are drawn on.
Asked by: jkane316
You don't have to, but I like to write "DEPOSITED" across the front with maybe the date, and file it away with my other receipts. You can just throw it away if you would like. The copy you made with your phone is the only thing returned electronically to the originating bank along with the DCU debit notice information. If you deposit the check at DCU, they scan it and return the scanned copy to the originating bank, and destroy the original check.
Answered by: Dick3065
Date published: 2014-02-01

How do I see what was in a deposit that was done using PC branch?

I no longer have access to the scanned image and am trying to verify if a check was deposited. I have a reference number for the suspected deposit.
Asked by: alkasam
You may not have the scanned/picture image, but you should still have the check. Don't throw the checks away, file them for future reference. I just write "Deposited" across the front of the check and the date.
Answered by: Dick3065
Date published: 2014-02-01
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