Jonny was very friendly and made me feel welcome in a branch that I had only been into a couple of times. I was surprised with the quality of service and speed of the processing even though I have been with DCU for a few years now. I highly recommend DCU to all of my family and friends.
April 7, 2015
Customer Service with a Smile
From watching TV commercials about DCU - I experienced the good feeling of my business being wanted - not just used by the big banks. When you have been a good customer for many years and then when big banks started taking hits, then you get hit with exhorbinate fees - you can't wait to find a better resource. Vicki V made you welcome., could handle all the problems presented and remembers who you are. She and DCU are a great fit for my business.
I not only switched my business account, but personal as well. Plus, let others know about DCU.
April 4, 2015
Had the best banking experience!
I walked in to open a checking account, and was fortunate to meet Prema Mathews . She was friendly, courteous, and helpful. Not only did she give all the information about a checking account, but she helped me with other products at the bank. I learned what I could qualify for, and also what would be ideal for me. I walked out of the branch that day feeling that I just had the best banking experience of my life!
March 25, 2015
i walked into DCU in Burlington hoping to refinance my car, as soon as i walked in i was greeted by Jonathon Stonesifer who was very welcoming and friendly. I was able to refinance my car and save myself huge money thanks to him and he made me feel very comfortble throughout the whole process. I highly recommend him if you need help with an auto refinance loan he will make sure he helps you out and he can answer any questions or concerns you have!
March 16, 2015
More comfortable with DCU
I have had businesses with so many financial institutions, but DCU shows differences and means to satisfy people's expections
March 10, 2015
Great Customer Service and Deals!
I came here for an auto loan and was helped by Jonny. I came in once for informational purposes, and again about a week later to actually open an account. Jonny remembered me right away. He was very helpful and answered all my questions as well as advised me on certain deals that would save me money. He made the process of taking out a large auto loan not so scary and was extremely helpful! I was also impressed with the great deals I got when signing up for an account and a loan (low interest rate, no fees, etc.) and would highly recommend DCU to friends! Thanks Jonny!!
March 3, 2015
Refi Car Loan
When I walked into DCU to see if I would rewrite my car loan with lower interest, I was sure this would not happen.
It was my lucky day when I met with Prema Matthews.
She could see that I was anxious about getting this done. She put me at ease...asked all the right questions, told me she was going to be able to help me. Guess what...she did!! Never have i had such a pleasant experience at any bank. Hats off to Prema and great customer service. I am a DCU happy customer that will be telling everyone about DCU.
February 23, 2015
A great financial institution
Friendly, courteous, fast, efficient. Dealt with all my financial matter exceptionally
February 10, 2015