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DCU Burlington, MA Branch

15 Greenleaf Way, Burlington, MA 01803

DCU Burlington, MA Branch Office



  • Services
  • Location
  • Hours
  • ATMs
  • Reviews

Services:

*Free for DCU members

Location

Serving the surrounding cities/towns of:

  • Andover
  • Arlington
  • Bedford
  • Belmont
  • Billerica
  • Cambridge
  • Carlisle
  • Chelmsford
  • Concord
  • Everett
  • Lexington
  • Lincoln
  • Lowell
  • Lynnfield
  • Malden
  • Medford
  • Melrose
  • Newton
  • Saugus
  • Somerville
  • Stoneham
  • Tewksbury
  • Wakefield
  • Waltham
  • Watertown
  • Weston
  • Wilmington
  • Winchester


"A Delightful Experience"

Open quote We happened to visit the Burlington branch for a free shredder event recently and now our mortgage account is with DCU. It should speak volumes about how good we felt about the branch and the team. The associates were so warm and helpful. They made the whole process appear simple and hassle free. Burlington has a great team and we are proud to bank with DCU. Close quote

— Jsam, Needham, MA

Hours

  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm

"The people at DCU Burlington are problem solvers!"

Open quote You will not find a better group of banking professionals anywhere! I deal with three other banks and this DCU branch by far restored my faith in financial institutions. They were extremely helpful and turned around my loan in less than 48 hours. Close quote

— Brickel11, North Burlington, MA

ATMs

  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances

Rated 4.7 out of 5 by 183 reviewers.
Rated 5 out of 5 by Great customer service The auto loan process was quick and easy and the customer service representative was very friendly. January 3, 2017
Rated 5 out of 5 by JIGNA she did a very good job. She is very friendly person. December 19, 2016
Rated 5 out of 5 by Best auto loan rate in town! Process was fast and easy. Only one form to sign !! I didn't have to wait long to be helped. December 7, 2016
Rated 5 out of 5 by Burlington DCU Excellent service and diverse professional staff. It's refreshing to see a an institution that believes in representing the whole community with regard to their hiring practices. December 3, 2016
Rated 5 out of 5 by Awesome customer service Judy Houth has been fantastic to deal with since opening my DCU account last month. She was very friendly and informative and has been very prompt in responding to my questions via email. I'm very glad I made the switch! December 1, 2016
Rated 5 out of 5 by Best credit union by far!!! I needed an auto loan and this lovely little gal named Judy came to my rescue! Not only did she answer all of my questions but she also made sure I fully understood about everything I was getting into. Thanks to her, the process was pain free with really good rates! Now I can definitely enjoy my brand new sports car with no worries! I highly recommend asking for Judy for any of your needs, tell her Peter sent you! December 1, 2016
Rated 5 out of 5 by Wow! This was my very first experience with loan service, and I was positively surprised. After being turned down by my usual banking institution, I was received by Reshma who explained me nicely the DCU way of banking. Many times we feel scared and stressed out while dealing with banking institutions, but that day I left DCU branch with a light heart and a wide smile. Now I am spreading the word around my friends ,asking them to join DCU, the best ,friendly and efficient financial institution. I read somewhere that the best customer service is not to get satisfied customers but to transform each and every customer in a raving fan. Now I am a raving DCU fan! November 29, 2016
Rated 5 out of 5 by Question About a Car Loan With being my first time at DCU, I would say Judy did an amazing job helping me out and answering all my question. November 29, 2016
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(16 Questions : 22 Answers)

Product Q&A

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State: Connecticut
Age: 45-54
DCU Member for: 1 to 4 years
4 years, 10 months ago
Member avatar
by
Ree
Dayville
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Answers

Answer: 
You could read the manual that came with your printer or, if you don't have it, google the model name of your printer plus the word TWAIN and see what comes up.
State: Massachusetts
Age: 55-65
DCU Member for: Over 20 years
4 years, 8 months ago
Member avatar
by
Chas F
Bedford
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Answer: 
To scan directly into the PC Deposit website a member must have a TWAIN Compliant scanner that is physically connected to the member's computer with a cord. You may perform a Google search of your scanners make and model to confirm it has a TWAIN driver.
State: Massachusetts
4 years, 10 months ago
Member avatar
by
DCU Staff
Marlborough
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Do I give it back to the originator? Do I keep it for my records? Typically checks are returned to the bank they are drawn on.
State: New Hampshire
Age: 35-44
DCU Member for: Less than 1 year
4 years ago
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by
jkane316
Plaistow
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Answer: 
You don't have to, but I like to write "DEPOSITED" across the front with maybe the date, and file it away with my other receipts. You can just throw it away if you would like. The copy you made with your phone is the only thing returned electronically to the originating bank along with the DCU debit notice information. If you deposit the check at DCU, they scan it and return the scanned copy to the originating bank, and destroy the original check.
State: Massachusetts
Age: Over 65
DCU Member for: 1 to 4 years
3 years, 1 month ago
Member avatar
by
Dick3065
Arlington
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Answer: 
You must securely store each original check for a period of sixty (60) days after the check has been deposited. After sixty days, you must destroy the original check. Scanned checks must not be submitted into ATMs or sent to Mail Branch.
State: Massachusetts
4 years ago
Member avatar
by
DCU Staff
Marlborough
+1point
1out of 1found this answer helpful.
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I no longer have access to the scanned image and am trying to verify if a check was deposited. I have a reference number for the suspected deposit.
State: Georgia
DCU Member for: 10 to 20 years
3 years, 10 months ago
Member avatar
by
alkasam
Atlanta
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Answers

Answer: 
You may not have the scanned/picture image, but you should still have the check. Don't throw the checks away, file them for future reference. I just write "Deposited" across the front of the check and the date.
State: Ohio
Age: Over 65
DCU Member for: 1 to 4 years
3 years, 1 month ago
Member avatar
by
Dick3065
Arlington
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Answer: 
In order to view images for items deposited through PC Deposit, you would want to login to PC Branch and click the PC Deposit tab as if you were initiating a new online check deposit. You would then click the Deposit History link within PC Deposit to view images submitted and accepted for deposit.
State: Massachusetts
3 years, 10 months ago
Member avatar
by
DCU Staff
Marlborough
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By using DCU, can I transfer money to India !
If so,
1. What could be the fee per transaction
2. No. of transactions allowed in a month / year
3. What could be the rate of exchange

Thanks in advance
State: Massachusetts
Age: 25-34
DCU Member for: Haven't joined yet
3 years, 10 months ago
Member avatar
by
ak
Burlington
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Answer: 
If I looked a little bit on this one I could probably give you a better answer but I think you can find that answer by going to the top and press one of the corresponding windows. I am pretty sure you can transfer money overseas. I think there is a fee involved but have no idea how many times or if there is a limit to how many times. As far as rate of exchange I know nothing about that. I would ask my service manager that question. Sorry I could not help you more.
State: Massachusetts
Age: 55-65
DCU Member for: 1 to 4 years
1 year, 7 months ago
Member avatar
by
DMOK56
Lowell
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Answer: 
You may complete an International Wire Transfer at any time for the funds available in your DCU accounts. The fee is $40 for International Wire Transfers sent in Foreign Currency and $50 if sent in US Currency. The exchange rate is determined by our third party service at the time funds are sent.
State: Massachusetts
 
Products related to my answer
 
 
3 years, 10 months ago
Member avatar
by
DCU Staff
Marlborough
+1point
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Your onlihne documentation says that I need XP or VISTA! Are your kidding? How about Windows 7 or 8?
State: Massachusetts
Age: Over 65
DCU Member for: Over 20 years
3 years, 10 months ago
Member avatar
by
Art
Uxbridge
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Answer: 
I am pretty sure app is available now since I see plenty of invites on-line from DCU letting me know it is available though I do not have that type of technology myself to take part in it.
State: Massachusetts
Age: 55-65
DCU Member for: 1 to 4 years
1 year, 7 months ago
Member avatar
by
DMOK56
Lowell
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Answer: 
The following browsers and versions are supported to work as intended with PC Branch at this time:

Microsoft Internet Explorer – 8.0
Mozilla Firefox – 4.0+
Safari (Mac) – 5 .0
Google Chrome – 12 .0
State: Massachusetts
3 years, 10 months ago
Member avatar
by
DCU Staff
Marlborough
0points
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