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Personal and Business Banking


DCU Andover, MA Branch

Shawsheen Plaza
209 North Main Street

DCU Andover, MA Branch Office


  • Services
  • Location
  • Hours
  • ATMs
  • Reviews

Services:

*Free for DCU members

Location

  • Shawsheen Plaza
    209 North Main Street (Route 28)
    Andover, MA 01810
  • Shawsheen Plaza is on Route 28, minutes south of 495, Exit 41.
  • Get directions

Serving the surrounding cities/towns of:

  • Billerica
  • Boxford
  • Burlington
  • Chelmsford
  • Dracut
  • Georgetown
  • Groveland
  • Haverhill
  • Lawrence
  • Lowell
  • Methuen
  • Middleton
  • N. Reading
  • Pelham, NH
  • Reading
  • Salem, NH
  • Tewksbury
  • Topsfield
  • Wakefield
  • Wilmington
  • Woburn

"A Delightful Experience"

Open quote We happened to visit the Andover branch for a free shredder event recently and now our mortgage account is with DCU. It should speak volumes about how good we felt about the branch and the team. The associates were so warm and helpful. They made the whole process appear simple and hassle free. Andover has a great team and we are proud to bank with DCU. Close quote

— Jsam, Needham, MA

Hours

  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm

"The people at DCU Andover are problem solvers!"

Open quote You will not find a better group of banking professionals anywhere! I deal with three other banks and this DCU branch by far restored my faith in financial institutions. They were extremely helpful and turned around my loan in less than 48 hours. Close quote

— Brickel11, North Andover, MA

ATMs

  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances

Andover Branch is rated 4.9 out of 5 by 243.
Rated 5 out of 5 by from Great customer service. I walked in without an appointment and not really sure what to expect, Bharati assisted me and explained what DCU had to offer me and answered all of my questions. It was really good customer service.
Date published: 2019-02-19
Rated 5 out of 5 by from Quick personal service. Extremely short wait time. The 2 people I dealt with were polite and knowledgable. I would and do recommend DCU to anyone who has banking to do.
Date published: 2019-02-16
Rated 5 out of 5 by from Easy and informative My auto loan buy-out of a leased vehicle went very smooth.There were a few glitches in DCUs system in relation to a credit card payment in order to process the loan, but they are looking into that. The customer service and friendliness was top notch. I thought I would have to do more after the DCU visit like going to the dealership to finalize everything but DCU handled everything for me. I have been with DCU for many years and it has been the best move from other banks I used to use. I want to get my mortgage through DCU as well and then I will be in a one stop shop.
Date published: 2019-02-11
Rated 5 out of 5 by from Wonderful I had a wonderful experience with my provider Bharati, she was extremely friendly and knowledgeable of her role. Thank you so much Bharati for all your help today I had the best experience ever at DCU.
Date published: 2019-01-31
Rated 5 out of 5 by from The best service The bank's service is fast and accurate, the staff shows a lot of interest in helping to get a positive response. This is my bank for everything. Bharati Shah who took care of me is excellent, just like Bernadette Haidaczuk who treated me the first time. I recommend it without hesitation.
Date published: 2019-01-23
Rated 5 out of 5 by from Great service The auto loan process was fast and efficient. Friendly yet professional service. I would recommend the DCU Andover Branch for all your banking needs.
Date published: 2018-12-30
Rated 5 out of 5 by from Always a great banking experience I came to DCU years ago after being very dissatisfied with my current bank. All these years later I don't see myself ever leaving. I use the Andover Ma branch and staff is always friendly, polite and helpful. Whether its the tellers that greet you with a smile, or the friendly and helpful loan department of the branch, I have never left the bank unhappy.
Date published: 2018-12-08
Rated 5 out of 5 by from This bank is awesome! Verygood bank, great customer service,fast helpers
Date published: 2018-11-03
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How to set up an appointment to refinace a car loan?

I would like to set up an appointment to refinace my car loan at the Andover branch. Who do I contact to do that?
Asked by: Ashley
I would start by using the website and filling out an application and they will get back to you.
Answered by: DC-Y-O-U
Date published: 2019-02-11

what is the self service coin machine use fee

Asked by: Sok
I never used them before, but I think rule is that as long as you deposit the amount of change you have in an account, there's no fee, but please don't hold me to that. All places have different rules and regulations.
Answered by: Chuck1954
Date published: 2018-06-02

Why I cant log int m acount???

Why I can,t log in on line????
Asked by: George Tower
Please contact our Information Center securely by phone or chat for help with your login concerns.
Answered by: DCU Staff
Date published: 2015-10-24

Do you have safe deposit boxes?

Asked by: JC
Safe Deposit Boxes are available at our Leominster, MA and Merrimack, NH Branches only. Most are fully rented at this time, with the exception of three sized 5"x 5"x 24" ($60 per year) and three sized 3"x 5"x 24" ($20 per year) at our Leominster, MA Branch.
Answered by: DCU Staff
Date published: 2013-10-23
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