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Personal and Business Banking


DCU Andover, MA Branch

Shawsheen Plaza
209 North Main Street

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DCU Andover, MA Branch Office


  • Services
  • Location
  • Hours
  • ATMs
  • Reviews

Services:

*Free for DCU members

Location

  • Shawsheen Plaza
    209 North Main Street (Route 28)
    Andover, MA 01810
  • Shawsheen Plaza is on Route 28, minutes south of 495, Exit 41.
  • Get directions

Serving the surrounding cities/towns of:

  • Billerica
  • Boxford
  • Burlington
  • Chelmsford
  • Dracut
  • Georgetown
  • Groveland
  • Haverhill
  • Lawrence
  • Lowell
  • Methuen
  • Middleton
  • N. Reading
  • Pelham, NH
  • Reading
  • Salem, NH
  • Tewksbury
  • Topsfield
  • Wakefield
  • Wilmington
  • Woburn

"A Delightful Experience"

Open quote We happened to visit the Andover branch for a free shredder event recently and now our mortgage account is with DCU. It should speak volumes about how good we felt about the branch and the team. The associates were so warm and helpful. They made the whole process appear simple and hassle free. Andover has a great team and we are proud to bank with DCU. Close quote

— Jsam, Needham, MA

Hours

  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm

"The people at DCU Andover are problem solvers!"

Open quote You will not find a better group of banking professionals anywhere! I deal with three other banks and this DCU branch by far restored my faith in financial institutions. They were extremely helpful and turned around my loan in less than 48 hours. Close quote

— Brickel11, North Andover, MA

ATMs

  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances

Andover Branch is rated 4.9 out of 5 by 226.
Rated 5 out of 5 by from Excellent service Not too long of a wait for car refinance Better to go to location than wait on phone hold
Date published: 2018-08-06
Rated 5 out of 5 by from Extremely Knowledgeable & friendly I’m very happy with the service @ DCU. people are always helpful and friendly.
Date published: 2018-07-21
Rated 5 out of 5 by from Auto loan I had the pleasure of working with Bharadi S. She was friendly, and very helpful and had a lot of patience.
Date published: 2018-07-21
Rated 5 out of 5 by from Great customer service Great customer service especially by Delia at Andover branch
Date published: 2018-07-15
Rated 5 out of 5 by from Auto Loan Was back to DCU for my 5th Auto Loan, transferred from another Credit union, always a pleasure to deal with the Rep from the Andover Branch!!
Date published: 2018-07-07
Rated 5 out of 5 by from Welcoming Branch My wife and I think the tellers were truly glad to to greet us, and the customer service representatives were friendly, knowledgeable and efficient. We are certainly glad to be new members of DCU.
Date published: 2018-06-23
Rated 5 out of 5 by from Excellent customer service! Lisa and Chris were incredibly helpful in getting me a credit card so I could build my credit! They both had great customer service skills and made me a lot more comfortable about banking with DCU.
Date published: 2018-06-11
Rated 5 out of 5 by from Excellent customer service at the local branch Stephanie completed the auto loan process from start to finish within one visit. She patiently waited for the auto payment documentation to come through via fax so that we were able to finalize all of the paperwork in one session. Thank you.
Date published: 2018-06-05
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what is the self service coin machine use fee

Asked by: Sok
I never used them before, but I think rule is that as long as you deposit the amount of change you have in an account, there's no fee, but please don't hold me to that. All places have different rules and regulations.
Answered by: Chuck1954
Date published: 2018-06-02

How to set up an appointment to refinace a car loan?

I would like to set up an appointment to refinace my car loan at the Andover branch. Who do I contact to do that?
Asked by: Ashley
You do not need an appointment, just walk in and Sign In at the computer just inside the door, and they will call you in. Andover is a great branch and I know that you will walk out of there a very happy customer, just like us.
Answered by: Chuck1954
Date published: 2018-06-02

Why I cant log int m acount???

Why I can,t log in on line????
Asked by: George Tower
Please contact our Information Center securely by phone or chat for help with your login concerns.
Answered by: DCU Staff
Date published: 2015-10-24

Do you have safe deposit boxes?

Asked by: JC
Safe Deposit Boxes are available at our Leominster, MA and Merrimack, NH Branches only. Most are fully rented at this time, with the exception of three sized 5"x 5"x 24" ($60 per year) and three sized 3"x 5"x 24" ($20 per year) at our Leominster, MA Branch.
Answered by: DCU Staff
Date published: 2013-10-23
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