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Personal and Business Banking


DCU Andover, MA Branch

Shawsheen Plaza
209 North Main Street

DCU Andover, MA Branch Office


  • Services
  • Location
  • Hours
  • ATMs
  • Reviews

Services:

*Free for DCU members

Location

  • Shawsheen Plaza
    209 North Main Street (Route 28)
    Andover, MA 01810
  • Shawsheen Plaza is on Route 28, minutes south of 495, Exit 41.
  • Get directions

Serving the surrounding cities/towns of:

  • Billerica
  • Boxford
  • Burlington
  • Chelmsford
  • Dracut
  • Georgetown
  • Groveland
  • Haverhill
  • Lawrence
  • Lowell
  • Methuen
  • Middleton
  • N. Reading
  • Pelham, NH
  • Reading
  • Salem, NH
  • Tewksbury
  • Topsfield
  • Wakefield
  • Wilmington
  • Woburn

"A Delightful Experience"

Open quote We happened to visit the Andover branch for a free shredder event recently and now our mortgage account is with DCU. It should speak volumes about how good we felt about the branch and the team. The associates were so warm and helpful. They made the whole process appear simple and hassle free. Andover has a great team and we are proud to bank with DCU. Close quote

— Jsam, Needham, MA

Hours

  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm

"The people at DCU Andover are problem solvers!"

Open quote You will not find a better group of banking professionals anywhere! I deal with three other banks and this DCU branch by far restored my faith in financial institutions. They were extremely helpful and turned around my loan in less than 48 hours. Close quote

— Brickel11, North Andover, MA

ATMs

  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances

Andover Branch is rated 4.9 out of 5 by 262.
Rated 5 out of 5 by from M for Magnificent Member Service I have been with DCU for 15 years and I have yet to experience a banking/credit union with better customer service! I was shopping for a car loan and wanted to keep DCU as my car loan bank and it happened! DCU offered a lower interest rate, than others, approved the amount I was looking for and assisted me in keeping me under my monthly budget!
Date published: 2019-06-10
Rated 5 out of 5 by from Very good service and worked with me and my particular situation She was friendly but still down to business, was very professional and helped me out with my car loan.
Date published: 2019-06-08
Rated 5 out of 5 by from SEE BELOW Made my banking experience very fun! Such a nice person(:
Date published: 2019-06-07
Rated 5 out of 5 by from OVERALL EXCELLENT EXPERIENCE THIS WAS THE BEST EXPERIENCE THAT I HAD WHEN OBTAINING A LOAN. GREAT CUSTOMER SERVICE. I WOULD WORK WITH MIKEL AGAIN.
Date published: 2019-06-05
Rated 5 out of 5 by from The employee is great I went to Dcu to get a loan and one of the employees Mikel was great. He gave me everything that I needed with no issue. I would highly recommend him to my friends.
Date published: 2019-05-30
Rated 5 out of 5 by from Excellent customer service and easier transaction loan I have ever done. Give 110% to this branch and recommendation for any of my colleagues to get a loan through DCU.
Date published: 2019-05-24
Rated 5 out of 5 by from Member Service Rep is phenomenal! My auto loan works perfect for me and I feel safe and secure with DCU! I have never been more pleased or put at ease while processing a service product like this one. Alyssa was my member service rep and she was beyond knowledgeable, super courteous and extremely patient. She took her time with me and answered every question I had and even verified with me if I needed any clarifications. I couldn't be more pleased and grateful. She continues to keep lines of communication open for me in case I have further questions or need any further assistance! I am so glad to be a member!
Date published: 2019-04-23
Rated 5 out of 5 by from I have always been treated in a friendly, efficient way I've always been tretaed very well at DCU,and the process has always made me glad to be a member.When I called to make an inquiry about a loan, the matter was settled quickly, and in a friendly manner.I chose to drive to Andover to get my loan, and again, I was in and out in less than twenty minutes. This has always been my experience with DCU since I joined in 20007 - and I'd highly recommend you to anyone.
Date published: 2019-04-06
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How to set up an appointment to refinace a car loan?

I would like to set up an appointment to refinace my car loan at the Andover branch. Who do I contact to do that?
Asked by: Ashley
I would start by using the website and filling out an application and they will get back to you.
Answered by: DC-Y-O-U
Date published: 2019-04-13

what is the self service coin machine use fee

Asked by: Sok
I never used them before, but I think rule is that as long as you deposit the amount of change you have in an account, there's no fee, but please don't hold me to that. All places have different rules and regulations.
Answered by: Chuck1954
Date published: 2018-06-02

Why I cant log int m acount???

Why I can,t log in on line????
Asked by: George Tower
Please contact our Information Center securely by phone or chat for help with your login concerns.
Answered by: DCU Staff
Date published: 2015-10-24

Do you have safe deposit boxes?

Asked by: JC
Safe Deposit Boxes are available at our Leominster, MA and Merrimack, NH Branches only. Most are fully rented at this time, with the exception of three sized 5"x 5"x 24" ($60 per year) and three sized 3"x 5"x 24" ($20 per year) at our Leominster, MA Branch.
Answered by: DCU Staff
Date published: 2013-10-23
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