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DCU People Pay

A FREE person to person funds transfer program.




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DCU People Pay

Overview

  • Allows you to quickly transfer money to a person either at DCU or another financial institution
  • FREE service for DCU Members
  • Transfers only take one business day
  • Available 24 hours a day, seven days a week
  • Easy access through Account Manager in Online Banking or our Mobile App.

"Everything in a one stop shop!"

Open quote Every time I log into Online Banking, I can do everything I need: check my balance, pay my bills, receive notifications, open new accounts... AND it's FREE!!! Does it get any better than that? Close quote

— S.H, Leominster, MA

About DCU People Pay

For many people, using cash or checks has been the easiest way to pay a friend or acquaintance. However, more and more people are using their smartphones or other electronic devices to make purchases and manage their finances. Introducing People Pay – a new way of sending money that’s fast, convenient and safe.

Manage all your payments in one location without slowing down your busy lifestyle.

You Can Use People Pay to:

  • Pay your roommate back for shared rent or household expenses
  • Send cash to a niece or nephew in college
  • Pay back a friend for lunch or concert tickets
  • Make sure the soccer team dues are paid in time for next week's game

DCU People Pay is the fast, safe way to send money online.

Here's How It Works:

Sending Money

You can send money to almost anyone with an email address or a mobile number. The person will receive a notification with instructions on how to claim the money.

Receiving Money

You can do this two ways:

  1. Refer to the notification that was sent to your email address or mobile number.
  2. Simply go to the "Incoming" tab in People Pay

Transfers Happen Fast!

Certain transfers you make using People Pay can happen in real-time, instantly. If your transfer can't be processed immediately, it will only take one business day to process.

Using People Pay is FREE!

Sign up today through Account Manager located in Online Banking.

Frequently Asked Questions

What does DCU People Pay do?

People Pay is a person to person funds transfer program that allows DCU members to transfer money from their accounts at DCU to a person either here at DCU, or another financial institution.

Are there transaction limits?

Yes, you can send up to $500 per transfer with a limit of $1,500 in transfers per day.

What does it cost to use People Pay?

Nothing! DCU People Pay is a free service for DCU members.

How long does it take to complete a transfer?

Certain transfers can happen in real-time, instantly. If your transfer can't be processed immediately, it will only take one business day to process.

How does the recipient get their money?

You can transfer money directly to your recipient's financial institution if they provide you with their routing and account number. If you don't have that information, the recipient will get a text or email with instructions to claim the transfer.

Can I use People Pay with the DCU Mobile App?

Yes! DCU People Pay is available through online banking as well as the DCU Mobile App.

How do I sign up?

Signing up for DCU People Pay is easy! Simply log into Online Banking and go to Account Manager. DCU People Pay will be on the left side of the screen. For mobile users People Pay can be found in Account Manager once you have logged in.
 


Rated 2.9 out of 5 by 9 reviewers.
Rated 5 out of 5 by Smooth and easy! I have been using PeoplePay for a few months now and have had no issues at all. I have sent and received money using the service and both types of transactions have been fast and painless. The setup was simple. When I send or receive money from other DCU members it is in the account instantly. With members of other banks it has not taken more than 2 days so far. I have not had to send money to a PayPal account yet so I can't comment on that. Thank you, DCU! June 7, 2016
Rated 5 out of 5 by 5 star product I used this service only recently, but it is outstanding. Setup is quick and easy. Money deposits in a day to most of the target banks. May 10, 2016
Rated 5 out of 5 by Very Simple and Instantly sends to Paypal. No fees This may be the first and only instant way to send money to a Paypal account with no fees. Great for sending money to your student. Only Paypal e-mail id needed. Love it. Thanks DCU. Way better the PopMoney. April 17, 2016
Rated 4 out of 5 by Setup and use was straight forward. I found the setup to be relatively easy. A verification code is sent to you for via email or text, you enter the code when requested and you are verified. To add a friend or family member for payment, each new payee is also verified. I did not have any problem sending a payment message to a buddy via text messaging. My buddy indicated he received a text message with a code and hyper link. The linked asked him to verify himself with via his phone number through which he received the text message and the code contained in the text message. Once completed he was given a choice of where the money should be transferred, Paypal, DCU or some other bank. He choice another bank, for which additional information such as bank routing code his account number was required, i.e. the information found on your checkbook. My friend thought the overall process was fast and painless. January 23, 2016
Rated 2 out of 5 by Doesnot work in filling form or adding a person This doesnot work in filling form or adding a person. Instead to trying to send it from DCU people pay better to go to bank and pay. June 3, 2016
Rated 2 out of 5 by Possible problem with security Haven't used it yet, but did ask DCU about how it works. I was told I could receive funds from someone not at DCU, but would have to provide my account number to them in order to receive funds. That is a big "NOT" in my book. With Popmoney I never had to give out my account number. February 25, 2016
Rated 1 out of 5 by Fail My son (DCU member) tried to send me (also member), money using People Pay. Got the email and followed the directions. No money received. Just said transaction failed. No explanation except to contact sender. Well that doesn't help. He has no idea why it failed!!! Shouldn't YOU be telling us that???? December 15, 2016
Rated 1 out of 5 by Too clumsy and slow Tested it on myself before sending to friends/vendors. Process is clumsy, so I never knew there was any issues. 3 business days to process is too long. Didn't receive the money so called and customer service suggested i should wait until the 3 days were completed processing. System knew there was a problem by next day, but CS didn't know. Needs work to get it right. Wait a while before you try this on a friend who is waiting for their money. January 17, 2016
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(11 Questions : 16 Answers)

Product Q&A

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My friend owes $40 to me. He is currently banking with BoA, can I receive money in DCU checking account if I give him my checking account and routing number through DCU people pay
State: Arizona
Age: 25-34
DCU Member for: Less than 1 year
1 year, 1 month ago
Member avatar
by
Sachu
Phoenix
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Answers

Answer: 
According to DCU representative, yes, if BoA offers People Pay
State: Ohio
10 months ago
Member avatar
by
LaserRay
Columbus
0points
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Answer: 
Unless you are dealing with a legitimate organization i.e. electric company, other utilities, etc. you should never give out your routing number or account number to individuals.
State: Massachusetts
Age: 45-54
DCU Member for: Over 20 years
1 year, 1 month ago
Member avatar
by
Banking Boo
Boston
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Answer: 
Here are some other options:
1. Your friend can use BoA's bill payment service.
2. You can go to DCU's web site and find the Service Center (typically a Credit Union) that is closest to your friend's location, and then give your friend your DCU member number and the Service Center's name and address, and your friend can go there in person and deposit the money directly into your account.
3. Your friend can give you the $40 in cash. (But you already knew about that one.)
State: New Jersey
Age: 45-54
DCU Member for: 10 to 20 years
1 year, 1 month ago
Member avatar
by
JohnW
Long Valley
+1point
1out of 1found this answer helpful.
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Answer: 
At this time you can only send funds to another person through DCU People Pay. If Bank of America has People Pay or a similar service your friend may send you money using your DCU Checking Account and routing number.
State: Massachusetts
 
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1 year, 1 month ago
Member avatar
by
DCU Staff
Marlborough
+4points
4out of 4found this answer helpful.
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Will there be any charges if i send money to my friend from DCU to other babk account? ?
State: California
Age: 25-34
DCU Member for: 1 to 4 years
1 year, 1 month ago
Member avatar
by
Kiran
Canoga park
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Answer: 
I think this is free for DCU to DCU transfers only, there will be a charge for other bank transactions/transfers.
State: Iowa
Age: 25-34
DCU Member for: 1 to 4 years
1 year ago
Member avatar
by
Vish
West DesMoines
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Answer: 
There is no fee charged for using DCU People Pay to send a friend money.
State: Massachusetts
 
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1 year, 1 month ago
Member avatar
by
DCU Staff
Marlborough
+3points
3out of 3found this answer helpful.
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Answer: 
As the announcement said, this service is free to both you (the sender) and your friend (the recipient.)
You can send payments of up to $500 each, and up to $1,500 total per day.
State: New Jersey
Age: 45-54
DCU Member for: 10 to 20 years
1 year, 1 month ago
Member avatar
by
JohnW
Long Valley
+2points
2out of 2found this answer helpful.
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State: Massachusetts
Age: 35-44
DCU Member for: 10 to 20 years
1 year, 1 month ago
Member avatar
by
Paul
Framingham
+1point
1out of 1found this question helpful.
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Answers

Answer: 
People Pay can only be used to send funds to a person in the United States.
State: Massachusetts
 
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1 year, 1 month ago
Member avatar
by
DCU Staff
Marlborough
+2points
2out of 2found this answer helpful.
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What is the transaction fee for the recepient?
State: Texas
1 year, 1 month ago
Member avatar
by
Ram
Austin
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Answer: 
DCU does not assess any fee to the recipient of funds issued via the People Pay service.
State: Massachusetts
1 year ago
Member avatar
by
DCU Staff
Marlborough
0points
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Can a client who lives outside the US pay me using PeoplePay? If so, what specifically do I instruct her to do?
State: Massachusetts
Age: 55-65
DCU Member for: 10 to 20 years
1 year, 1 month ago
Member avatar
by
Samab7
Medford
+1point
1out of 1found this question helpful.
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Answer: 
People Pay is available for transfers between accounts located within the United States only.
State: Massachusetts
1 year ago
Member avatar
by
DCU Staff
Marlborough
0points
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"Online Banking is SO easy to use!"

Open quote DCU has always been miles ahead of the competition when it comes to online banking and their years of experience with it definitely shows in the clear, easy to use interface to their products and services. I've had nothing but good experiences with DCU. Close quote

— Member_4_Life, Holliston, MA

Related DCU People Pay Links

  • CashEdge Funds Transfer  – Move money between your DCU accounts and your accounts at other financial institutions. Email money to anyone.
  • Account Manager – Manage your accounts, get messages, upload documents, accept loan approvals, and so much more within Online Banking.
  • Bill Payer – Save money with every bill you pay. It's fast, easy and secure!
  • DCU Text Alerts – We'll send you a text message to let you know that you are in danger of bouncing a check, your loan payment is due, or if your balance falls below a certain amount. You choose which alerts that you want to receive!
  • eStatements  – View, print, and save your statements electronically through Online Banking.
  • FinanceWorks – An easy to use tool designed to help you manage your everyday finances all from within Online Banking.
  • Frequently Asked Questions
  • Mobile Banking – Access your DCU accounts with smart phones, iPads, and internet-connected devices.
  • Online Deposit – Deposit checks free with the camera on your smart phone or iPad, or a computer scanner.
  • Security Features – Here's how we protect your information and our systems.
  • Scheduled Maintenance – At off-peak times, we may take the system down for upgrades. Find out when the next times are.

Other Resources