Online & Mobile Banking

How To Accept 3^rd Party Cookies: 

1. Open the Settings page by clicking on the icon with the three stacked dots to the right of the address bar.
2. Select Settings from the drop-down menu.
3. Select on the left-hand menu Privacy and Security. Select Site Settings.
4. Under Permissions, select Cookies and site data.
5. Within Cookies and site data, “Allow sites to save and read cookie data” should be enabled (toggled in the ON position).
6. “Block third-party cookies” should be disabled (toggled in the OFF position).
   • Recommended: “Clear cookies and site data when you quit Chrome” should be disabled (toggle in the OFF position). If this is enabled, MFA will be required at each login, even if the computer was enrolled as “Private”. 

How To Delete All Temp. Cookies and Internet Files: 

1. Open the Settings page by clicking on the icon with the three stacked dots to the right of the address bar.
2. Select Settings from the drop-down menu.
3. Select on the left-hand menu Privacy and Security. Select Clear browsing history.
4. Set Time range to “All time”
5. Check off “Cookies and other site data” for cookies and “Cached images and files” for cached data.      
6. Click Clear Data.

How To Set Recommended Security Settings: 

1. Open the Settings page by clicking on the icon with the three stacked dots to the right of the address bar.
2. Select Settings from the drop-down menu.
3. Select on the left-hand menu Privacy and Security. Select Site Settings.
4. Under Permissions, select JavaScript.
5. JavaScript should be enabled (toggle in the ON position). 
   1. Recommended: .Click the (<--) arrow next to JavaScript to return to previous page.
      
   2. Under Permissions, select Pop-ups and redirects.
   3. Pop up and redirects should be enabled (toggled in the ON position).
   • It is recommended that "Pop-up windows" be set to Allow because Internet Banking utilizes pop-up windows (e.g. Printer Friendly window, etc.).   

*Please note that Google Chrome no longer supports NPAPI plugins. This includes Java. Java is required to utilize direct scanning with DCU’s Online Deposit service. Because of this, Online Deposit for Google Chrome will only function with the “Zero Client” version of the service.

How To Accept 3rd Party Cookies: 

1. Access the Settings menu by clicking on the icon with the three horizontal dots to the right of the address bar.
2. Select Settings from the drop-down menu.
3. On the left-hand side of the settings page select Site permissions.
4. Select Cookies and site data.  
5. “Block third-party cookies” should be disabled (toggled in the OFF position).
   • Recommended: “Clear cookies and site data when you quit Microsoft Edge” should be disabled (toggled in the OFF position). If this is enabled, MFA will be required at each login, even if the computer was enrolled as “Private”. 

How To Delete All Temp. Cookies and Internet Files: 

1. Access the Settings menu by clicking on the icon with the three horizontal dots to the right of the address bar.
2. Select Settings from the drop-down menu.
3. On the left-hand side of the settings page select Privacy and services.
4. Under the Clear Browsing data header, click “Choose what to clear”.
5. Set Time range to “All time”
6. Check off “Cookies and other site data” for cookies and “Cached images and files” for cached data.
7. Click “Clear now”.

How To Set Recommended Security Settings: 

1. Access the Settings menu by clicking on the icon with the three horizontal dots to the right of the address bar.
2. Select Settings from the drop-down menu.
3. On the left-hand side of the settings page select Privacy and services.
4. Have the Tracking prevention tile set to “Balanced” (the middle tile).
5.  On the left-hand side of the settings page select Site permissions.
6. Select JavaScript. Ensure “Allowed” is enabled (toggled in the ON position).
   1. Recommended: Click the (<--) arrow next to Site permissions/JavaScript to return to previous page
   2. Under Site permissions, select Pop-ups and redirects.
   3. Pop up and redirects should be disabled (toggled in the OFF position)
   • It is recommended that "Pop-up windows" be set to Allow because Internet Banking utilizes pop-up windows (e.g. Printer Friendly window, etc.).   

How To Accept 3rd Party Cookies: 

1. Access the Settings menu by clicking on the icon with the three horizontal dots to the right of the address bar.
2. Select Settings from the drop-down menu.
3. On the left-hand side of the settings menu select Privacy and Security (the lock icon).
4. Under the Browsing data header, locate Cookies. Ensure the drop-down is set to “Don’t Block Cookies”.

How To Delete All Temp. Cookies and Internet Files: 

1. Access the Settings menu by clicking on the icon with the three horizontal dots to the right of the address bar.
2. Select Settings from the drop-down menu.
3. On the left-hand side of the settings menu select Privacy and Security (the lock icon).
4. Under the Browsing data header, locate Clear browsing data. Click “Choose what to clear”.
5. Check off “Cookies and saved website data” for cookies and “Cached data and files” for cached data.
6. Click “Delete”.
   • Recommended: In the Clear browsing data menu, “Always clear this when I close the browser” should be disabled (toggled in the OFF position). If this is enabled, MFA will be required at each login, even if the computer was enrolled as “Private”.

How To Set Recommended Security Settings: 

1. Access the Settings menu by clicking on the icon with the three horizontal dots to the right of the address bar.
2. Select Settings from the drop-down menu.
3. On the left-hand side of the settings menu select Privacy and Security (the lock icon).
4. Under the Security header, locate Block pop-ups and ensure it is disabled (toggled in the OFF position).
   • It is recommended that "Pop-up windows" be set to Allow because Internet Banking utilizes pop-up windows (e.g. Printer Friendly window, etc.).   

How To Accept 3^rd Party Cookies: 

1. Access the Options menu by clicking on the icon with the three stacked vertical bars to the right of the address bar.
2. Select Options (Preferences if on a Mac) from the drop-down menu.
3. On the left-hand side, select Privacy & Security.
4. Enhanced Tracking Protection should be set to Standard

How To Delete All Temp. Cookies and Internet Files: 

1. Access the Options menu by clicking on the icon with the three stacked vertical bars to the right of the address bar.
2. Select Options (Preferences if on a Mac) from the drop-down menu.
3. On the left-hand side, select Privacy & Security.
4. Scroll down to Cookies and Site Data. Select “Clear Data…”
5. Check off Check off “Cookies and other site data” for cookies and “Cached Web Content” for cached data. Hit “Clear”.
   • Recommended: Under Cookies and Site Data “Delete cookies and site data when Firefox is closed” should be disabled (unchecked). If this is enabled, MFA will be required at each login, even if the computer was enrolled as “Private”.

How To Set Recommended Security Settings: 

1. Access the Options menu by clicking on the icon with the three stacked vertical bars to the right of the address bar.
2. Select Options (Preferences if on a Mac) from the drop-down menu.
3. On the left-hand side, select Privacy & Security.
4. Scroll down to Permissions. Block pop-up windows should be disabled (toggled in the OFF position)
   • It is recommended that "Pop-up windows" be set to Allow because Internet Banking utilizes pop-up windows (e.g. Printer Friendly window, etc.).   

How To Accept 3rd Party Cookies: 

1. From the menu bar, click the Safari menu (upper left-hand corner next to the Apple icon)
2. Select Preferences from the drop-down menu.
3. In the Preferences window, click the Privacy tab.
4. Ensure for Website tracking “Prevent cross-site tracking” is disabled (unchecked).
5. Ensure Cookies and Website Data “Block all cookies” is disabled (unchecked).

How To Delete All Temp. Cookies and Internet Files: 

1. From the menu bar, click the Safari menu (upper left-hand corner next to the Apple icon)
2. Select Preferences from the drop-down menu.
3. In the Preferences window, click the Privacy tab.
4. Click “Manage Website Data…”
5. Click “Remove All”
   1. OR Type “DCU” in the search bar and click “Remove All”. 

How To Set Recommended Security Settings: 

1. From the menu bar, click the Safari menu (upper left-hand corner next to the Apple icon)
2. Select Preferences from the drop-down menu.
3. In the Preferences window, click the Security tab
4. Ensure "Enable Javascript" is checked off.
5. In the Preferences window, click the Websites tab
6. Under the General listing, select Pop-up Windows
7. In the Currently Open Websites listing, select Allow for “dcu-online.org”
   • It is recommended that "Pop-up windows" be set to Allow because Internet Banking utilizes pop-up windows (e.g. Printer Friendly window, etc.).