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Easy access to your money 24 hours a day

Online & Mobile Banking

Platforms Overview

DCU Mobile App

Download the DCU Mobile App to your Android™ phone, iPhone®, or iPad® through the Apple App Store or Google Play, and you can conduct most banking transactions from anywhere and at any time, without visting a branch.

Everyday Banking Features

Apple App Store

Get the DCU Mobile App for iPhone® or iPad®.

Apple Icon

Google Play Store

Get the DCU Mobile app for Android™ phones.

Android Icon

DCU Online Banking

Access DCU Online Banking from DCU.org in the browser window of your desktop or mobile device to access all the same great basic features of the DCU Mobile App, plus expanded advanced features for managing your money.

Everyday Banking Features

Additional Features

Online Banking Icon

Get started with Online Banking

Click or tap the Login button and input your DCU member number and online banking password to get started.
Click or tap the Login button and input your DCU member number and online banking password to get started.

How-To Video Guides

Quick and easy walk-throughs of the every-day banking tasks you can accomplish on your mobile device or PC.

Logging in For the First Time

0:56

A tutorial on setting up the DCU Mobile App and logging in for the first time.

Checking Your Balance

0:43

An easy guide to checking your balance and viewing your accounts on your mobile device.

Making a Mobile Deposit

1:15

Learn how to deposit check from anywhere using your phone or tablet's camera feature.

Making a Transfer

1:07

Learn how to transfer money between different accounts and/or loans.

Paying a Bill

1:15

A quick tutorial on how to pay a bill using the DCU Mobile App.

Reset Your Password

0:52

An overview of how to reset your DCU Mobile App and Online Banking password.

Logging in For the First Time

0:56

A tutorial on setting up the DCU Online Banking and logging in for the first time.

Making an Online Deposit

1:20

Learn how to deposit check from home using your scanner an DCU Online Banking.

Reset Your Password

0:52

An overview of how to reset your DCU Mobile App and Online Banking password.

Resources  

General Resources

Information Security

  • For user authentication and reporting purposes, member numbers are stored but never shared or visible to outside parties.
  • Mobile Banking data is encrypted using the Wireless Transport Layer Security (WTLS) protocol and HTTPS/SSL, which provides the highest level of security.
  • A session timeout will happen after 20 minutes of inactivity which prevents someone from picking up your phone and accessing accounts.

Browser Settings

While a variety of browsers may work to use Online Banking, only the latest versions of the following browsers are supported to work as intended. Click a browser name to expand and see how to ensure you have the right browser settings.

How To Accept 3rd Party Cookies: 

  1. Open the Settings page by clicking on the icon with the three stacked dots to the right of the address bar.
  2. Select Settings from the drop-down menu.
  3. Select on the left-hand menu Privacy and Security. Select Site Settings.
  4. Under Permissions, select Cookies and site data.
  5. Within Cookies and site data, “Allow sites to save and read cookie data” should be enabled (toggled in the ON position).
  6. “Block third-party cookies” should be disabled (toggled in the OFF position).
    • Recommended: “Clear cookies and site data when you quit Chrome” should be disabled (toggle in the OFF position). If this is enabled, MFA will be required at each login, even if the computer was enrolled as “Private”. 

How To Delete All Temp. Cookies and Internet Files: 

  1. Open the Settings page by clicking on the icon with the three stacked dots to the right of the address bar.
  2. Select Settings from the drop-down menu.
  3. Select on the left-hand menu Privacy and Security. Select Clear browsing history.
  4. Set Time range to “All time”
  5. Check off “Cookies and other site data” for cookies and “Cached images and files” for cached data.      
  6. Click Clear Data.

How To Set Recommended Security Settings: 

  1. Open the Settings page by clicking on the icon with the three stacked dots to the right of the address bar.
  2. Select Settings from the drop-down menu.
  3. Select on the left-hand menu Privacy and Security. Select Site Settings.
  4. Under Permissions, select JavaScript.
  5. JavaScript should be enabled (toggle in the ON position). 
    1. Recommended: .Click the (<--) arrow next to JavaScipt to return to previous page.
    2. Under Permissions, select Pop-ups and redirects.
    3. Pop up and redirects should be enabled (toggled in the ON position).
    • It is recommended that "Pop-up windows" be set to Allow because Internet Banking utilizes pop-up windows (e.g. Printer Friendly window, etc.).   

*Please note that Google Chrome no longer supports NPAPI plugins. This includes Java. Java is required to utilize direct scanning with DCU’s Online Deposit service. Because of this, Online Deposit for Google Chrome will only function with the “Zero Client” version of the service.

How To Accept 3rd Party Cookies: 

  1. Access the Tools menu by clicking on the gear icon in the upper right-hand corner next to the URL bar. 
  2. Select Internet Options from the drop-down menu.
  3. A pop-up box will display. Choose the Privacy tab. Under the Settings header, click on Advanced.
  4. Ensure First-party Cookies and Third-party Cookies are both set to “Accept”.
  5. Ensure “Always allow session cookies” is enabled (checked).
  6. Click “OK”.

How To Delete All Temp. Cookies and Internet Files: 

  1. Access the Tools menu by clicking on the gear icon in the upper right-hand corner next to the URL bar. 
  2. Select Internet Options from the drop-down menu.
  3. A pop-up box will display. Choose the General tab (default). Under the Browsing history header, click Delete.
  4. Check off “Cookies and website data” for cookies and “Temporary Internet files and website files” for cached data. Click “Delete”.
    • Recommended: In the General tab under Browsing history “Delete browsing history on exit” should be disabled (unchecked). If this is enabled, MFA will be required at each login, even if the computer was enrolled as “Private”.

How To Set Recommended Security Settings: 

  1. Access the Tools menu by clicking on the gear icon in the upper right-hand corner next to the URL bar. 
  2. Select Internet Options from the drop-down menu.
  3. A pop-up box will display. Choose the Security tab.
  4. Set the “Security level for this zone” slider to Medium (selecting “default level” will allow for slider to display if it is not already)

OR

  1. Click the button "Custom Level"
  2. Scroll to Downloads (near middle of list). “Under File Download”, make sure the radio button is set to Enable.
  3. Scroll to Scripting. Under “Scripting of Java applets” (near bottom of list), make sure that the radio button is set to Enable.
  4. Click “OK”.

AND (after either method of level settings)

  1. Click the Advanced tab.
  2. Under Security (last header in the list), ensure "do not save encrypted pages to disk" is disabled (unchecked).
  3. Under the Security header, ensure "Use SSL 3.0" AND "Use TLS 1.0" is enabled (checked).
  4. Click “OK”.

How To Accept 3rd Party Cookies: 

  1. Access the Settings menu by clicking on the icon with the three horizontal dots to the right of the address bar.
  2. Select Settings from the drop-down menu.
  3. On the left-hand side of the settings page select Site permissions.
  4. Select Cookies and site data.  
  5. “Block third-party cookies” should be disabled (toggled in the OFF position).
    • Recommended: “Clear cookies and site data when you quit Microsoft Edge” should be disabled (toggled in the OFF position). If this is enabled, MFA will be required at each login, even if the computer was enrolled as “Private”. 

How To Delete All Temp. Cookies and Internet Files: 

  1. Access the Settings menu by clicking on the icon with the three horizontal dots to the right of the address bar.
  2. Select Settings from the drop-down menu.
  3. On the left-hand side of the settings page select Privacy and services.
  4. Under the Clear Browsing data header, click “Choose what to clear”.
  5. Set Time range to “All time”
  6. Check off “Cookies and other site data” for cookies and “Cached images and files” for cached data.
  7. Click “Clear now”.

How To Set Recommended Security Settings: 

  1. Access the Settings menu by clicking on the icon with the three horizontal dots to the right of the address bar.
  2. Select Settings from the drop-down menu.
  3. On the left-hand side of the settings page select Privacy and services.
  4. Have the Tracking prevention tile set to “Balanced” (the middle tile).
  5.  On the left-hand side of the settings page select Site permissions.
  6. Select JavaScript. Ensure “Allowed” is enabled (toggled in the ON position).
    1. Recommended: Click the (<--) arrow next to Site permissions/JavaScipt to return to previous page
    2. Under Site permissions, select Pop-ups and redirects.
    3. Pop up and redirects should be disabled (toggled in the OFF position)
    • It is recommended that "Pop-up windows" be set to Allow because Internet Banking utilizes pop-up windows (e.g. Printer Friendly window, etc.).   

How To Accept 3rd Party Cookies: 

  1. Access the Settings menu by clicking on the icon with the three horizontal dots to the right of the address bar.
  2. Select Settings from the drop-down menu.
  3. On the left-hand side of the settings menu select Privacy and Security (the lock icon).
  4. Under the Browsing data header, locate Cookies. Ensure the drop-down is set to “Don’t Block Cookies”.

How To Delete All Temp. Cookies and Internet Files: 

  1. Access the Settings menu by clicking on the icon with the three horizontal dots to the right of the address bar.
  2. Select Settings from the drop-down menu.
  3. On the left-hand side of the settings menu select Privacy and Security (the lock icon).
  4. Under the Browsing data header, locate Clear browsing data. Click “Choose what to clear”.
  5. Check off “Cookies and saved website data” for cookies and “Cached data and files” for cached data.
  6. Click “Delete”.
    • Recommended: In the Clear browsing data menu, “Always clear this when I close the browser” should be disabled (toggled in the OFF position). If this is enabled, MFA will be required at each login, even if the computer was enrolled as “Private”.

How To Set Recommended Security Settings: 

  1. Access the Settings menu by clicking on the icon with the three horizontal dots to the right of the address bar.
  2. Select Settings from the drop-down menu.
  3. On the left-hand side of the settings menu select Privacy and Security (the lock icon).
  4. Under the Security header, locate Block pop-ups and ensure it is disabled (toggled in the OFF position).
    • It is recommended that "Pop-up windows" be set to Allow because Internet Banking utilizes pop-up windows (e.g. Printer Friendly window, etc.).   

How To Accept 3rd Party Cookies: 

  1. Access the Options menu by clicking on the icon with the three stacked vertical bars to the right of the address bar.
  2. Select Options (Preferences if on a Mac) from the drop-down menu.
  3. On the left-hand side, select Privacy & Security.
  4. Enhanced Tracking Protection should be set to Standard

How To Delete All Temp. Cookies and Internet Files: 

  1. Access the Options menu by clicking on the icon with the three stacked vertical bars to the right of the address bar.
  2. Select Options (Preferences if on a Mac) from the drop-down menu.
  3. On the left-hand side, select Privacy & Security.
  4. Scroll down to Cookies and Site Data. Select “Clear Data…”
  5. Check off Check off “Cookies and other site data” for cookies and “Cached Web Content” for cached data. Hit “Clear”.
    • Recommended: Under Cookies and Site Data “Delete cookies and site data when Firefox is closed” should be disabled (unchecked). If this is enabled, MFA will be required at each login, even if the computer was enrolled as “Private”.

How To Set Recommended Security Settings: 

  1. Access the Options menu by clicking on the icon with the three stacked vertical bars to the right of the address bar.
  2. Select Options (Preferences if on a Mac) from the drop-down menu.
  3. On the left-hand side, select Privacy & Security.
  4. Scroll down to Permissions. Block pop-up windows should be disabled (toggled in the OFF position)
    • It is recommended that "Pop-up windows" be set to Allow because Internet Banking utilizes pop-up windows (e.g. Printer Friendly window, etc.).   

How To Accept 3rd Party Cookies: 

  1. From the menu bar, click the Safari menu (upper left-hand corner next to the Apple icon)
  2. Select Preferences from the drop-down menu.
  3. In the Preferences window, click the Privacy tab.
  4. Ensure for Website tracking “Prevent cross-site tracking” is disabled (unchecked).
  5. Ensure Cookies and Website Data “Block all cookies” is disabled (unchecked).

How To Delete All Temp. Cookies and Internet Files: 

  1. From the menu bar, click the Safari menu (upper left-hand corner next to the Apple icon)
  2. Select Preferences from the drop-down menu.
  3. In the Preferences window, click the Privacy tab.
  4. Click “Manage Website Data…”
  5. Click “Remove All”
    1. OR Type “DCU” in the search bar and click “Remove All”. 

How To Set Recommended Security Settings: 

  1. From the menu bar, click the Safari menu (upper left-hand corner next to the Apple icon)
  2. Select Preferences from the drop-down menu.
  3. In the Preferences window, click the Security tab
  4. Ensure "Enable Javascript" is checked off.
  5. In the Preferences window, click the Websites tab
  6. Under the General listing, select Pop-up Windows
  7. In the Currently Open Websites listing, select Allow for “dcu-online.org”
    • It is recommended that "Pop-up windows" be set to Allow because Internet Banking utilizes pop-up windows (e.g. Printer Friendly window, etc.).   

Need help locating your web browser version? Visit this page to determine what browser version is installed on your computer.

Need help viewing PDFs in online banking? To view and print PDF files, you'll need Adobe Acrobat Reader, version 6.0 or later. Other PDF viewers may work, but we cannot guarantee the documents will display correctly.

Reviews

This product has great features

5 5 / 5 stars

The online banking feature allows me to access my accounts by multiple means. When using easy touch, I have quick access to my personal account information with just a touch of my phone’s keypad . This online banking feature also allows me to log into my account from virtually anywhere while using a very secure website.

Ron19 from Vista State:California Age: 45-54 DCU Member For:Over 20 years

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Excellent customer service

Excellent customer service 5 5 / 5 stars

Every time I've had to contact DCU I've found them to be very professional.

Caarm27 from Las Vegas State:Nevada

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Madeline is a super star!!!!!!

Madeline is a super star!!!!!! 5 5 / 5 stars

I had a question about my DCU Platinum VISA card and a purchase that was over my credit limit. Madeline explained why I was having difficulty, presented me with a couple of options and completed my transaction within minutes. Problem solved!

Maureen from Weare State:New Hampshire Age:55-65 DCU Member For:5 to 10 years

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