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General information about DCU's ongoing operations, financial relief and COVID-19 preparedness
To ease the financial stress you may be under as a result of the COVID-19 pandemic, we have made modifications to our fee structure, updated certain product terms and made available wellness and relief programs. To learn more about how we can help you, click "see all."
In an effort to minimize the risk of COVID-19 transmission, DCU is taking several steps, including reducing foot-traffic in our branches. Until further notice, all DCU branch lobbies will be open by appointment only. Please schedule an appointment before visiting a branch. Branch hours may vary by location and could differ from our regular operating hours. The branches that have drive-up teller windows remain open during regular operating hours with no appointment necessary.
We are also currently experiencing extremely high call volumes. To help keep our phone lines open for those members directly impacted by the current COVID-19 outbreak, please leverage self-service tools, such as those listed below for all routine transactions or questions.
Before traveling to your regular branch, check up-to-date status, hours and available services by clicking the link below.
One of DCU’s core philosophies and what countless frontline workers and everyday heroes have been doing throughout this trying time. We are thankful for your efforts as you unselfishly give back to support your local community.
The health and safety of our members and employees is always our top priority and with the recent outbreak of COVID-19 (the coronavirus), we would like to share with you the ways we at DCU are ensuring continued safe and effective operations.
Stay informed with the latest updates and tips on how to limit the spread of COVID-19 (the coronavirus) by regularly checking information from federal, state and local agencies including:
DCU’s Annual Meeting will be held on Monday, April 19, 2021 at 5:00 pm (EDT) at DCU’s Corporate Headquarters located at 220 Donald Lynch Boulevard, Marlborough, MA. For the safety of attendees, DCU will be following guidance provided by the CDC and local health authorities. Please note that due to the ever-evolving nature of COVID-19, this date is subject to change.