Bill Payer

How Bill Payer Works

When you first sign up for Bill Payer, you will need to complete the registration located in Digital Banking. Access this through the Move Money tab, and then choose Bill Pay. Once your application is submitted you can start using Bill Payer right away.

You can add your billers to the service using the Add a Biller tab. The Add a Biller process allows you to match a user entry to electronic merchants, which requires less information in adding a new bill. This screen will prompt you to input information from your current billing statement sent to you by your biller. Bill Payer allows you to set up payments in advance, plus you can set up automatic payments with a wide variety of payment frequencies.

If the amount and/or due date of your payments vary, you can simply use the Move Money tab. Enter the amount next to the biller you want to pay. The dynamic calendar will show you the earliest date you can expect your payment to arrive. You can schedule your payment to arrive any time later by entering a due date up to 12 months in the future by manually typing in a date or choosing a pay date from the dynamic calendar.

Bill Payer users can make changes to the payment amount, payment date, and withdrawal account of payments which are in pending status. The ability to change a payment is accessible from the main Bill Pay and Bill History screens.

The maximum processing time is 4 business days. Since the biller may not credit your payments to your account on the day they receive them, you may want to schedule your payment 5 to 8 days in advance and input a due date 1 to 3 days in advance of the due date printed on your bill. Note that some billers offer same day and next day payments.

If your bill is paid by check, the check will be sent to the biller three days before the due date. There are multiple mailing centers around the country to minimize transit time. If bills are paid electronically, it will be sent the day before the due date. Either way, the funds come out of your checking account on the due date you selected. In the case that your payment is sent by laser draft, the funds will be withdrawn when your biller cashes the check payment. A laser draft is a check drawn on your selected DCU checking account.

Payment checks include the biller's name, your name (the primary member's name), the biller's account number, and the amount.

For more information, click on Get Help in the “I want to” section for more detailed information” within Bill Pay.

How eBills Work

Bill Pay includes an Electronic Bill service, free to DCU members. If you ordinarily receive bills from participating Electronic Bill companies, you can sign up to receive those bills electronically via Bill Pay. Once the company processes your request, you'll start to receive their bills online and you'll be able to pay them electronically as well, or in some cases a check will be sent to them.

If your biller offers Electronic Bills, the option to Get eBill will be available on the to the left of the biller name on My Bills and People page. It's easy to sign up and use. Click on Get Help in the “I want to” section for more detailed information