The Banker & Tradesman 2018 Top Lenders Report ranks the top 10 lenders by both dollar volume and number of loans. DCU placed first in the following credit union categories: Single Family Mortgages; Single Family Volume of Loans; Residential Refinance Mortgages; Residential Refinance Loans; Commercial Retail Loans; and Commercial Volume of Loans.
Data provided by S&P Global Market Intelligence revealed that DCU experienced a 4.8% increase over the previous year with a reported $715 million in its member commercial loan portfolio. In aggregate, United States credit unions reported $69.54 billion in member business loans – a 2.6 quarter over quarter and 1.3% year over year increase.
DCU’s high-rate Primary Savings Account was highlighted in a February U.S. News & World Report article titled “Best Online Banks.” Additionally, the article noted DCU as being a savvy online institution because of our ATM Locator tool which identifies ATMs that are fee-free based and also accept deposits.
During the month of March, DCU was ranked 4th in member service as rated by MA Banking Benchmarks. MA Banking Benchmarks is run through Customer Experience Solutions and monitors 162 institutions across the state. Voting individuals are asked to evaluate each of the banks and credit unions they use on 53 different metrics including: overall quality, customer/member service, technology, reputation, contributions to the community, ease-of use, and loyalty.
Team members from DCU’s Worcester Crossing, Worcester- Gold Star branches and Marketing Department were on-hand at the Beechwood Hotel in Worcester, MA on January 24th to accept the Worcester Business Journal’s “Best of Business” Award on behalf of the credit union.
During the month of April, Worcester Magazine readers voted DCU as “Best Credit Union” in Worcester and Central Massachusetts for a 13th year.