Payment Center is a convenient and secure way to move money into DCU and to make payments and transfers to your DCU Accounts. It puts you in control so your money is where you want it, when you want it there.
With Payment Center you can make Payments and Transfers:
|Remote Checking and Savings Accounts from other financial institutions||DCU Loans, Credit Cards, Checking, Savings, and Money Market Accounts|
|DCU Checking, Savings, and Money Market Accounts||DCU Credit Cards|
To get started simply login to Online Banking, go to Account Manager and choose Payment Center which is located in the toolbar under Payments/Transfers. The Payment Center system has four links to help you schedule payments and electronic transfers.
|Make deposits to your DCU Loans, Credit Cards, Checking, Savings, and Money Market Accounts from other financial institutions||FREE|
|Move money from your DCU Checking, Savings, and Money Market Accounts to your DCU Credit Cards||FREE|
Q: Can I change a recurring payment?
Yes, if your payment isn't already processing, Edit and Delete can be found under Manage Payments in Payment Center. If Edit and Delete are not available the payment is already processing and cannot be modified or canceled.
Q: Can I change a one-time payment?
A one-time payment set up to occur within 48 hours cannot be modified or canceled once it has been submitted.
Q: How much time will it take to process my payment?
A payment or transfer requires 48 business hours to process.
Q: What is a Routing Number?
A Routing Number is a nine digit number used to identify a financial institution. Routing Numbers can be found on the bottom left-hand side of your check or by contacting the financial institution. DCU's routing number is 211391825.
Q: What is a Remote Account?
A Remote Account is a savings or checking account that you may have at a separate financial institution outside of DCU.
Q: I have an ACH that was set up prior to Payment Center. How can I manage it myself?
If you have a DCU ACH already set up that you would prefer to manage yourself with Payment Center, please call us at 800.328.8797 to cancel your existing ACH.
Q: Are there minimum and maximum payment and transfer amounts?
Yes, the minimum amount is $0.01 and the maximum amount is $2,500.00. The credit card payment maximum amount is your ending statement balance or $2,500.00 – whichever is greater.
Q: Can I pay more than the amount due on my loan?
Yes, you can pay twice the amount due. For example, if your loan payment is $300 per month, the maximum payment allowed is $600.