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Personal and Business Banking


Members' Monthly Newsletters

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"Easy To Work With"

Open quote I go to DCU for all my financial needs. You guys make the process so smooth and easy. And that's how banking should be done.  Close quote

— Amy, Merrimack, NH

Members' Monthly Overview

Click on the title to view recent issues of Members' Monthly, the newsletter we send members with their monthly statements or as an email.

Note that the information in these newsletters was correct at the time of publication and may no longer be accurate. This is especially true with savings rates, loan rates, and special offers. Please refer to other portions of our web site for the most up to date information.

October 2018 Newsletter

  • Give Your Savings A BOOst!
  • Your Home's Equity: A Smarter Way To Pay
  • Keep Your Car. Trade Your Loan. Moving Your Car Loan To DCU Could Cut Your Payment
  • Tips For A Financially Healthy Family

September 2018 Newsletter

  • Financial Success: Take Your First Step with DCU
  • Why Is a Checking Account Important?
  • People Pay: An A+ Way to Send Money
  • Take Control of Your Student Loans

August 2018 Newsletter

  • A More Responsible Way to Pay for College
  • Make Payments the Easy Way with DCU!
  • Are You Saving Enough for Retirement?
  • Invest in a Local Business!

July 2018 Newsletter

  • Budgeting for a Brighter Future
  • Try Saving Automatically!
  • DCU Friends and Family Lending, Powered by ZimpleMoney
  • Not Near a DCU Branch? No Problem

June 2018 Newsletter

  • Fraud Control in the Palm of Your Hand!
  • Take Control of College Costs with a DCU Loan or Refinance
  • Road Trip or Water Excursion on Your Mind? Why Wait?
  • You Need a Checking Account Even If You Don't Write Checks Anymore!

May 2018 Newsletter

  • A Smarter Way to Pay for Home Projects, Travel, Or Other Expenses
  • How Realistic Is Your Savings Goal Plan?
  • Debt and Budget Management Made Easy
  • Skip-a-Payment

April 2018 Newsletter

  • Ways to Save Money this Spring
  • Want Your Dream Home? We Can Help!
  • Get Access To Your Paycheck Up To Two Days Early!
  • DCU Visa Credit Cards: Low Rates – Great Rewards!

March 2018 Newsletter

  • DCU Mobile Banking — Manage Your Money on the Go
  • DCU Primary Savings — Higher Rate on Your First $1,000!
  • Direct Deposit Your Tax Refunds
  • People Pay: A Fast, Easy, Safe Way to Send Money

February 2018 Newsletter

  • What Are Your Financial Goals?
  • Take Control Of Your Student Loans
  • Payment Center: Conveniently Move Money Into DCU To Make Payments And Transfers
  • What's Your Credit Score?

January 2018 Newsletter

  • Transfer High-interest Credit Cards to Save Money!
  • DCU's Annual Memorial Scholarship Program
  • Savings: A Key to Success
  • 2018 Board Nominees and Annual Meeting

December 2017 Newsletter

  • Your Versatile DCU Visa® Debit Card
  • Pay Bills Free Through Online and Mobile Banking
  • Protecting Information on Your Mobile Device
  • Stay on Top of Your Finances with DCU Text Alerts

November 2017 Newsletter

  • Mobile Banking —Access Your Account From Anywhere!
  • Need Extra Cash for the Holidays? Lower Your Monthly Car Payment!
  • Choose the Card That's Right for You!
  • Holiday Shopping? Pay Securely, in a Flash!

Members' Monthly is rated 5.0 out of 5 by 5.
Rated 5 out of 5 by from This is the BEST financial institution! Repeatedly, DCU has saved me money, keeping me informed of up-to-date various features as well as protection mechanisms. I recently referred someone who inquired of DCU when using my debit card; he was was looking for a GREAT financial place for his money and I was happy to forward him to DCU!
Date published: 2018-08-16
Rated 5 out of 5 by from Best customer experience so far in the US I was looking for an auto-loan and got it sanctioned without any hassles as opposed to my experiences with other banks. Staff is extremely helpful who do not hesitate to go beyond the call of duty to ensure customer delight and satisfaction giving several options and willing to extend their best support. I never visited the bank. Opened the account online and spoke to the members over the phone and got all that I wanted. When my credit score/history wasn't showing up from one source they looked up the other source and gave me best rates possible. Excellent service!
Date published: 2018-04-10
Rated 5 out of 5 by from Excellent customer service I recently transferred accounts from two other banks to DCU, and having found their customer service to be excellent, I didn't hesitate to then finance my new car as well. It was the simplest, fastest process with the best rate imaginable: couldn't be happier.
Date published: 2016-01-17
Rated 5 out of 5 by from Swift and hassle free loan application from home PC I experienced the finest car loan application process of my life. I opted for the electronic application route and enjoyed a filing to approval process in just a few hours all from the comfort of my home office. Now that is what I call customer focus! The car loan application process has been perfected!
Date published: 2015-09-26
Rated 5 out of 5 by from Excellent Credit Union Credit approval in minutes and got lowest credit rate for my car loan.
Date published: 2015-09-01
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What is my membership number

What's is my membership number
Asked by: Christina
If you have recently opened your membership you can expect for your Membership Number to arrive within 5-10 business days. If you have not recently opened your membership please contact us by phone and we can have a copy mailed to you. We are available at (800) 328-8797 option 5, Monday through Friday 8 am until 9 pm and Saturday from 9 am until 3 pm Eastern Time.
Answered by: DCU Staff
Date published: 2018-07-26

When is your next document shredding event and where?

Asked by: labtech
These events will take place on Saturday's from 9am to 1pm beginning in April through October each year. The next event has not yet been scheduled where it is more than 4 months away. Events will be announced on our home page as the dates near.
Answered by: DCU Staff
Date published: 2017-11-11

What are the requirements to become a member or open an account with DCU?

What are the requirements to have an account and does it matter what state do you live in? how accessible are the accounts if one doesn't live in Massachusetts?
Asked by: Sean
A Primary Savings with a minimum of a $5 balance maintained is required for Membership. You are eligible to join DCU if you have an immediate family member who is a member of DCU, you work for or retired from a company listed as a DCU Sponsor, you belong to or join an Organization whose members we serve, or if you live, work, worship, or attend school in a sponsoring community. This information appears on our web site at https://www.dcu.org/infodesk/membership/eligibility.html . Accounts are accessible through Online Banking, Mobile Banking apps, Easy Touch Telephone Teller, and in person at a network of Co-op Shared Branch locations throughout the USA. You can also reach our Information Center by phone, email, and Live Chat.
Answered by: DCU Staff
Date published: 2015-07-18

Can we have a specific date on apple pay? I want to sign up and if not very soon, I will use another bank.

Asked by: FPB
A specific date has not been determined yet. Please continue to watch our web site for the announcement.
Answered by: DCU Staff
Date published: 2015-06-06

How can I be getting my monthly credit score ?

I don't know my credit score
Asked by: Bc
To enroll in our Free FICO Credit Score program you may contact 800.328.8797 option 5.
Answered by: DCU Staff
Date published: 2016-09-24
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"A+"

Open quote A++++++ to all the staff at DCU. You all are truly amazing. I love that you are all very knowledgeable. Whenever I have a question, you are all there to answer it.Close quote

— Rory, Richmond, VA

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