Hurricane and California Wild Fire Update
Over the past month, hurricanes Irma, Harvey, and Maria have devastated parts of Texas, Florida, Puerto Rico and other areas; and we know that more damage will be uncovered as the water recedes. In addition, many of our members are now experiencing unprecedented losses due to the California wild fires. We hope that you and your families are safe and secure and want to let you know that DCU is supporting the efforts of the American Red Cross. We encourage others who are able to support their efforts as well by visiting the American Red Cross website.
We understand that this may be a difficult time for those living in and along the hurricanes' and wild fire paths, and many have suffered damage and loss. At DCU, we care about our members and want to work with those who need help during this stressful time.
Let us know if you have questions or concerns regarding your accounts. We encourage you to contact us with any concerns you may have. Our associates are prepared to assist members who may be experiencing unexpected financial challenges due to these disasters.
Please contact a DCU Member Service Representative by calling 800.328.8797 ext. 9038 (Mondays - Thursdays from 8:00 am to 8:00 pm, Fridays from 8:00 am to 5:00 pm and Saturdays from 9:00 am to 3:00 pm, ET). You may also contact us by submitting an online service request.
We're dedicated to providing immediate and ongoing relief for our members, and are here to assist in any way we can.