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Personal and Business Banking

How to Reset a Forgotten Password

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Transcript: How to Reset a Forgotten Password

DCU's how to reset your password. Forget where you parked your car? Problem! Forget your online banking password? Not a problem thanks to DCU's easy to use forgot your password tool.

Just go to the log in box on the home page and click "Forgot Your Password?" Then input the cell phone number you want your temporary password sent to. This must match the one that's already registered with your account stored in "my settings" in online banking.

Next, enter your DCU member number, click "Send me a new password" and DCU will then text you a new, temporary password. Enter the temporary password you received, click "Confirm," then just create a new password, and log in.

DCU's forgot your password tool. Forget. Reset. Go.