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Personal and Business Banking

Protecting Information on Your Mobile Device

Privacy Protection and Fraud Prevention

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Protecting information on your mobile device

With more and more personal information being stored on mobile devices, it's increasingly important that we learn to protect our phones and tablets. Use these simple steps to keep your devices secure.

The incredible amount of tasks that we're able to accomplish with today's smartphones and tablets was unfathomable even a decade ago. Along with the increase in what we're able to do with these devices has come a great increase in personal information that we store on them. Keeping your emails, messages, and access to apps secure is of the utmost importance. Here are a few tips to help keep your phone's data protected:

  • Make your password something difficult for others to guess. If your device allows you to use a strong password with letters and numbers, take advantage of that feature. An even more secure and more user friendly option is the Touch ID feature that Apple has incorporated into new iOS devices. This uses your fingerprint to unlock your phone and access other features.

    If your phone has a default security passcode set by the manufacturer, be sure to change it as soon as you can.

  • Keep your device's operating system updated. The newest operating system may not always come with exciting new features, but instead may address vulnerabilities that developers have found in the software.

  • Avoid reaching into your wallet or purse in front of the machine. Someone could snatch it while you are distracted.

  • If you lose your phone, let your carrier know immediately so they can suspend the voice and data plans on the phone. If you're an Apple user, you can use the Find my iPhone feature to locate and/or remotely delete all of your device's data.

  • Some apps that provide access to sensitive information will require a separate password to log in. Make these passwords different than your lock screen password to ensure another layer of security in front of your most sensitive data.