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Mortgage Servicing

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  • Overview

A dedicated mortgage servicing team is available to help you with any question about your mortgage or home equity loan. Our team can be reached at 800-328-8797 (option #3) and is available Monday through Friday (8am – 6pm EST) and Saturday (9am – 3pm EST). Please reference the links below for some commonly requested forms:

Request a recurring transfer from a DCU account (NOTE: you can also set this up through the Payment Center in your online banking account):
Loan Payment Method Authorization

Request a recurring transfer from another financial institution:
Authorization and Agreement for Pre-authorized Payments

Request a Payoff quote:
Mortgage Payoff Form

Request a Subordination:
Subordination Request Form

For all other forms, please visit DCU's Printable Applications:
All other printable applications

DCU Insurance

220 Donald Lynch Boulevard

Marlborough, MA 01752-9130

800.328.8797, ext. 6978


DCU Insurance (DCU Financial Insurance Services, LLC) is an affiliate of Digital Federal Credit Union (DCU). Business conducted with DCU Insurance is separate and distinct from any business conducted with the credit union. Remember that any insurance required as a condition of the extension of credit by DCU need not be purchased from DCU Insurance but may, without affecting the approval of the application for credit, be purchased from an agent or insurance company of the member's choice. Insurance products are not deposits of DCU and are not protected by the NCUA. They are not an obligation of or guaranteed by the credit union and may be subject to risk. If you have any concerns or complaints regarding this relationship, you may contact the MA Office of Consumer Affairs, or the insurance department of your state. For information on how to contact them, please contact DCU Insurance.