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Online Mortgage Application Status

Track the progress of your First Mortgage Application 24/7

Viewing Your Application Status

You can now view the status of your mortgage application online anytime. The loan status is updated throughout the processing of the loan and as items are completed or changed.

Once you apply, you will be able to view your status at any time. The self service tool is located in your Account Manager section on Simply log into and click on Account Manager. On the left hand side choose New Loan Status.

Account Manager identifying New Loan Status area

Once you've logged in, you'll see the following sections:

  1. Loan Status
  2. Loan Terms
  3. Items needed from you
  4. Estimated Monthly Payment
  5. The Appraisal
  6. Other Important Dates
  7. The Loan Closing
  8. Contact Information

What does my status mean?

  • Loan Status
    Until the loan has been approved the status will show as "APPLICATION IN PROCESS." The status will changed to "APPROVED" once the file has been approved.
  • Loan Terms
    In the Loan Terms section, the Product Type, Loan Amount, Loan Term, Rate Lock Status, Lock Expiration Date, Purpose of Loan, Interest Rate & Points will display.
  • Items Needed from You
    The Items Needed from You section will review any documents needed as a condition of the loan. If a document is marked with an "X," this indicates that the item is required at closing. It will display the date the items were requested and the date the Mortgage Representative has received the documents.
  • Estimated Monthly Payment
    In this section, a breakdown of the estimated monthly payment, including the Principal and Interest, Mortgage Insurance Premium, and Monthly Escrow Payment will be shown.
  • The Appraisal
    Under the Appraisal section, information regarding the completed appraisal will be found. It will include the name of the Assigned Appraiser, the Appraisal Order Date, the Appraisal Received Date and the Appraisal Value. Once the appraisal has been received and approved by an underwriter the Mortgage Representative will upload the report for you to access.
  • Other Important Dates
    In the Other Important Dates section you'll find any other important dates regarding the application. Here you will see the dates the title insurance was ordered and received.
  • The Loan Closing
    In the Loan Closing section, we will provide an explanation of the closing process, estimated closing date, the time of the closing and the Attorney or Title Company executing the closing.
  • Contact Information
    Here the you'll see the name and direct contact information of the Mortgage Representative assigned to your loan.
DCU Insurance

220 Donald Lynch Boulevard

Marlborough, MA 01752-9130

800.328.8797, ext. 6978


DCU Insurance (DCU Financial Insurance Services, LLC) is an affiliate of Digital Federal Credit Union (DCU). Business conducted with DCU Insurance is separate and distinct from any business conducted with the credit union. Remember that any insurance required as a condition of the extension of credit by DCU need not be purchased from DCU Insurance but may, without affecting the approval of the application for credit, be purchased from an agent or insurance company of the member's choice. Insurance products are not deposits of DCU and are not protected by the NCUA. They are not an obligation of or guaranteed by the credit union and may be subject to risk. If you have any concerns or complaints regarding this relationship, you may contact the MA Office of Consumer Affairs, or the insurance department of your state. For information on how to contact them, please contact DCU Insurance.