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Franklin, MA Branch

500 West Central Street

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  • DCU Franklin, MA Branch
    500 West Central Street
    Franklin, MA 02038
  • Located less than a half mile from 495

Services:

*Free for DCU members

Checking & Savings:

Loans:

ATMs

  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances
DCU Insurance

220 Donald Lynch Boulevard

Marlborough, MA 01752-9130

800.328.8797, ext. 6978

Email: insurance@dcu.org

DCU Insurance (DCU Financial Insurance Services, LLC) is an affiliate of Digital Federal Credit Union (DCU). Business conducted with DCU Insurance is separate and distinct from any business conducted with the credit union. Remember that any insurance required as a condition of the extension of credit by DCU need not be purchased from DCU Insurance but may, without affecting the approval of the application for credit, be purchased from an agent or insurance company of the member's choice. Insurance products are not deposits of DCU and are not protected by the NCUA. They are not an obligation of or guaranteed by the credit union and may be subject to risk. If you have any concerns or complaints regarding this relationship, you may contact the MA Office of Consumer Affairs, or the insurance department of your state. For information on how to contact them, please contact DCU Insurance.

Hours

  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm
Franklin Branch is rated 4.8 out of 5 by 200.
Rated 5 out of 5 by from Great bank Only downside to DCU is that they aren't in Rhode Island. Other than Great Bank.
Date published: 2018-10-07
Rated 5 out of 5 by from These people far exceed my expectations I also have USAA credit union but I use DCU for everything, They go out of their was at the Franklin branch for me. I specially appreciated Carlos help on my car loan
Date published: 2018-09-15
Rated 5 out of 5 by from Awesome Awesome, friendly , excellent customer service, your not just a number to them !! Highly highly recommend !!
Date published: 2018-09-06
Rated 5 out of 5 by from Everything anyone would need in banking All of the great people I worked with at DCU were great and handled everything with ease. I will not hesitate to return, I just wish there was a DCU branch in Bridgewater so I could do all my banking there...
Date published: 2018-07-28
Rated 5 out of 5 by from Never disapointed always satisfied Excellent service with always a friendly smile....
Date published: 2018-07-27
Rated 5 out of 5 by from Top service from Sandra! Sandra, went above an beyond to help me with my vehicle loan.
Date published: 2018-07-24
Rated 5 out of 5 by from Friendly staff and fast service! I just started my 4th car loan with DCU. It couldn’t have been any easier. Low payments with low APR means I’m the happy driver of a new truck!
Date published: 2018-07-21
Rated 5 out of 5 by from Carlos and Jocelyn went above and beyond the call of duty at the Franklin, MA branch My service at the Franklin, MA branch was outstanding. My appointment was at 4:15pm, but due to the nature of the account (a Revocable Trust, which was new to Carlos), we went over closing time by at least 25 minutes. At no time did Carlos or Jocelyn seem concerned. They remained professional, courteous, and friendly. At one point, Carlos offered and went and got a cup of cold water for me. Jocelyn assisted Carlos in procuring the right products for me in a very kind way. It was a terrific experience. They deserve to be commended.
Date published: 2018-07-16
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How can I pay auto loan installment by online? plz give the right way to do that because I couldn't find that in your website.

Asked by: nabin
It's a transfer to the loan, not a "payment." Go to transfers to do it once, or set it up to go every month. They can also help you in a branch.
Answered by: Matt
Date published: 2017-01-28

Do you accept rolled coin?

Asked by: Sharon
Our Branches accept rolled coin and the Franklin Branch also has a coin machine available for any loose change.
Answered by: DCU Staff
Date published: 2017-07-29

Willl you have a shredding day in the spring or summer (like last year)?

Asked by: Barbara
Yes, shredding events are planned between April through October each year, weather permitting. Dates and locations will be announced on our web site as more information becomes available.
Answered by: DCU Staff
Date published: 2013-10-23

Does this branch offer a paper shredder for me to use?

Asked by: Pete
The following document shredding events have been scheduled for 2012: 4/14/12 Waltham, MA 4/28/12 Tyngsboro, MA 6/9/12 Franklin, MA 6/23/12 Andover, MA 8/11/12 Lowell, MA 8/25/12 Worcester, MA (Gold Star) 10/13/12 Westborough, MA 10/27/12 Littleton, MA
Answered by: DCU Staff
Date published: 2013-10-23

Can Ihave my pension check and my Social Security monthly check automatically deposited in DFCU ?

Asked by: JOE
You may set up direct deposit of your Pension and Social Security Checks to a DCU Account. Once you account is opened you will be able to provide a Direct Deposit Form to each organization in order to set that up.
Answered by: DCU Staff
Date published: 2017-04-22
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