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Franklin, MA Branch

500 West Central Street

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  • DCU Franklin, MA Branch
    500 West Central Street
    Franklin, MA 02038
  • Located less than a half mile from 495

Services:

*Free for DCU members

Checking & Savings:

Loans:

ATMs

  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances
DCU Insurance

220 Donald Lynch Boulevard

Marlborough, MA 01752-9130

800.328.8797, ext. 6978

Email: insurance@dcu.org

DCU Insurance (DCU Financial Insurance Services, LLC) is an affiliate of Digital Federal Credit Union (DCU). Business conducted with DCU Insurance is separate and distinct from any business conducted with the credit union. Remember that any insurance required as a condition of the extension of credit by DCU need not be purchased from DCU Insurance but may, without affecting the approval of the application for credit, be purchased from an agent or insurance company of the member's choice. Insurance products are not deposits of DCU and are not protected by the NCUA. They are not an obligation of or guaranteed by the credit union and may be subject to risk. If you have any concerns or complaints regarding this relationship, you may contact the MA Office of Consumer Affairs, or the insurance department of your state. For information on how to contact them, please contact DCU Insurance.

Hours

  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm
Franklin Branch is rated 4.9 out of 5 by 170.
Rated 5 out of 5 by from Auto refinancing credit I had a great experience in this branch thanks to Sandra. Besides the facts that I had to drive 3h to get there and wait for over an hour to be assisted, she did the impossible to help me.She wouldn't let me leave without getting the job done. She doesn't take a NO for an answer. It was the best customer service I've ever had. She is amazing! I wish more people in customer service were as nice and helpful as her. Thank you again Sandra!
Date published: 2017-11-22
Rated 5 out of 5 by from Great service Sandra was so helpful and made the process of getting a car loan quick and easy. The branch itself was very inviting with all kinds of refreshments and swag giveaways. I was so impressed with Sandra that I decided to open up a checking and savings account for my new business!
Date published: 2017-11-21
Rated 5 out of 5 by from Exellent service Always helpful and friendly, never had a problem. Excellent group @ the Franklin office
Date published: 2017-11-19
Rated 5 out of 5 by from Sheila in your Franklin office was exceptional! I stopped at this branch for the first time on my way to our second home on Cape Cod. I had a few questions about a construction loan. Sheila was very polite, friendly and informative. She made me feel very comfortable and I left with nothing but positive feelings about the process. Thank you, Sheila! You are one of the many reasons why I will remain a member at DCU!
Date published: 2017-11-11
Rated 5 out of 5 by from You give you to the costumer, what the Costumer need. My best regards for all of you, because you give the best attention to the costumer.
Date published: 2017-11-04
Rated 5 out of 5 by from Jocelyn assistant manager I really appreciate the services that dcu offers plus they were the ones who trusted me and that approved my first loan because no other institutions would do it because I had no credit and dcu give me the opportunity to build up mine and to have everything that I have now plus I can really see my self using dcu for life time thanks a lot guys in especiall Jocelyn from Franklin Massachusetts branch
Date published: 2017-10-17
Rated 5 out of 5 by from Great experience Sandra made it easy and fun to open the account and get a loan.. Really simple and enjoyable process. Thanks! Phil
Date published: 2017-10-03
Rated 5 out of 5 by from The branch staff was awesome in getting my loan processed. Branch staff was awesome in processing my loan application.
Date published: 2017-09-30
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How can I pay auto loan installment by online? plz give the right way to do that because I couldn't find that in your website.

Asked by: nabin
It's a transfer to the loan, not a "payment." Go to transfers to do it once, or set it up to go every month. They can also help you in a branch.
Answered by: Matt
Date published: 2017-01-28

Do you accept rolled coin?

Asked by: Sharon
Our Branches accept rolled coin and the Franklin Branch also has a coin machine available for any loose change.
Answered by: DCU Staff
Date published: 2017-07-29

Willl you have a shredding day in the spring or summer (like last year)?

Asked by: Barbara
Yes, shredding events are planned between April through October each year, weather permitting. Dates and locations will be announced on our web site as more information becomes available.
Answered by: DCU Staff
Date published: 2013-10-23

Does this branch offer a paper shredder for me to use?

Asked by: Pete
The following document shredding events have been scheduled for 2012: 4/14/12 Waltham, MA 4/28/12 Tyngsboro, MA 6/9/12 Franklin, MA 6/23/12 Andover, MA 8/11/12 Lowell, MA 8/25/12 Worcester, MA (Gold Star) 10/13/12 Westborough, MA 10/27/12 Littleton, MA
Answered by: DCU Staff
Date published: 2013-10-23

Can Ihave my pension check and my Social Security monthly check automatically deposited in DFCU ?

Asked by: JOE
You may set up direct deposit of your Pension and Social Security Checks to a DCU Account. Once you account is opened you will be able to provide a Direct Deposit Form to each organization in order to set that up.
Answered by: DCU Staff
Date published: 2017-04-22
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