To make changes, please contact us:
- your name,
- policy number,
- effective date of the change,
- a description of the change you are requesting, and
- the best way to contact you during the day.
We will contact you to verify the details and to process any documentation that is required.
Please note that changes to coverage requested via voice mail, email, or fax are not bound until confirmed by one of our agents.
MAPFRE, Travelers, or TruStage policy changes
For changes to MAPFRE, Travelers, or TruStage policies, you can contact their service centers directly.
- Call MAPFRE
- Call Travelers MA
MA Travelers Customer Care Center 877.872.8737
- Call Travelers Outside MA
Outside MA Travelers Customer Care Center 800.842.5075
- Call TruStage
* Please note that ordinary email is not secure. You should avoid including any sensitive personal or financial information. Contact DCU directly with specific questions concerning your account or membership.