Went in for an auto loan & Suzi C. was exceptional.
Suzi C. was more than helpful. She helped & prcessed my auto loan.
May 30, 2015
I'm very pleased with DCU customer service and their products.
The best banking service I've received so far in my 10 years with banking history in the state of MA.
May 24, 2015
Very nice branch
I visit the branch at least 1x per week and the staff is always friendly, the location is always clean, and my experience is always pleasant. Great people and great bank.
May 19, 2015
Outstanding employees at the Leominster branch
Over many years I have dealt with numerous banks and branch offices. I can honestly say that the Leominster DCU branch office has the most welcoming feeling and outstanding employees. The tellers, management and financial people are all honestly friendly and helpful.
March 30, 2015
Excellet Customer Service
My husband and I can't thank Mary enough. We had gone into the Leominster branch for a simple credit card balace transfer, and left with peace of mind and a much needed financial education! Mary was an excellent listener and found the right products for our needs. She sat with us for hours and really took the time to help us. She is kind and considerate and we are so grateful! Thanks Mary!
February 10, 2015
Kristen Norton a definite asset to the DCU organization.
We are very fortunate to have ABM Kristen Norton in our Leominster location. She tirelessly worked to identify an issue that the main branch couldn't solve with professional calm and quickness to see it through to a resolution.
January 4, 2015
DCU is Excellent
Our overall experience dealing with DCU was excellent. Mary Griffin was very helpful to us during our auto loan process. This is normally a high stress situation, but Mary made it enjoyable. We look forward to doing business in the future with DCU.
January 1, 2015
Amazing Customer Service
I was going to apply for my loan online, but I like to have a face to face interaction whenever I take out loans. I have always used the Leominster branch, because I have had quality experiences there. Even though I moved and could have gone to a closer branch, I made the trip out to Leominster. The woman that helped me acquire my loan, Mary Griffin, was amazing. She took me through the process, but more importantly, she was kind, caring, and took an incredible amount of time with me. I cannot say enough about how much that personal touch meant to me in that moment. I feel very lucky that I landed in her chair the day I took out my personal loan.
November 19, 2014