Rated 5 out of 5 by Debra70 Very friendly and helpful
Debbie was very knowledgeable, helpful, and easy to work with.
January 8, 2017
Rated 5 out of 5 by Al S. Top notch experience
The staff and customer service at DCU is outstanding, we dealt with Terry over the phone and Angela at the branch.
They were both really helpful, We wanted to specially thank Angela for taking the time to resolve a long standing login issue that i had with my DCU account and even though it took some time to figure it out, she was very patient in making sure that the issue was resolved even after closing on the loan.
Even though it was unusually busy, she still took the time and made sure everything was working properly without making us feel rushed or that we were wasting her time.
We have highly recommended DCU member services in past and will continue to do so to anyone looking for a no-nonsense approach to their banking
Too bad theres only 5 starts to rate our experience.
January 7, 2017
Rated 5 out of 5 by Andy DCU has always been the best banking experience
I've been a member of DCU since I was a Digital employee and they have always treated me great services. Leominster DCU treated me with excellent customer service and great knowledge of car loan and all information.
December 27, 2016
Rated 5 out of 5 by Larry S. The staff are A1 great people and enthusiastic about helping customers reach thier financial goals.
We recently refinanced our car & boat loan, and DCU lowered the interest rates, which will save a significant amount of money. They also allowed me to choose day of the month the payment is due.
December 18, 2016
Rated 5 out of 5 by JLRS Kind patient staff
I went in to set up a savings account for my baby. My 3 year had a meltdown just as our turn came up. The staff did their best to distract him so we could complete our business. They brought out toys, gave him a notepad to write on and a calculator to play with. They were all kind, thoughtful and extremely patient and understanding.
December 18, 2016
Rated 5 out of 5 by Jon Just a great Credit Union
Hello. I do a majority of my banking at the Leominster branch in the past year. Prior to that , when I lived in Worcester I did a majority at the Gold Star Boulevard branch. I mention this because I've gotten great service at each branch. DCU is by far the best bank,for all reasons,that I've been a member with. Customer service, financial needs, and all around help. The one and only thing that I would say is the parking at the Leominster branch is not very good, but I was told yesterday that they will be moving soon to a new location near the Leominster Lowes. So there, my only "downfall" is being remedied. Bottom line, move your banking needs to DCU. They're just an awesome Credit Union.
December 17, 2016
Rated 5 out of 5 by Deb5272 loan
Kristopher Briggs is an excellent sales rep. Knew the products..very informative and very helpful!
November 17, 2016
Rated 5 out of 5 by Razcal It was easy
Christopher was wonderful to work with will look for him again if we need anything at the bank
November 5, 2016