Rated 4.9 out of 5 by 130
Rated 5 out of 5 by Alysha Opening an account was extremely easy!
Janne made it very easy to open an account with DCU, she was very friendly and informative.
September 28, 2016
Rated 5 out of 5 by jeff fast and easy excellet help
Well with people excellent help and understanding.
September 21, 2016
Rated 5 out of 5 by Walter Quick and easy
Love Rachel so pleasant to work with. I was in and out in a short time.
September 15, 2016
Rated 5 out of 5 by sas great!!
my advisor janne was very welcoming and made me feel comfortable
September 1, 2016
Rated 5 out of 5 by SLuce86 Great customer service
My husband and I recently purchased another vehicle. We were preapproved for the loan online and when we went to the branch we met with Amy in Hudson, one of the member service reps. Mind you, this was about 10 minutes to closing on a Friday, but you would have thought we were her first members of the day. She greeted us with a smile, and energy. She sat with us as we went over our different options for loans. She realized that we had alot of equity in our new truck and mentioned that we could take that equity and pay off my other car completely and reduce my monthly payments from what it would have been with 2 separate loans on our account to just 1 loan. She saved us roughly $80 a month, and over $1,000 in interest over the next 5 years. Throughout the whole process she was genuinely excited for us for the new truck and that she was able to help us save some cash. It was refreshing to work with someone who was focused on you as a member and not as another number or someone you just wanted to make a sale from. I've been a member of DCU for atleast 15 years, we already love DCU, but working with Amy on this was one of the best customer service experiences I've ever had. Thank you Amy, for making this a great experience.
August 30, 2016
Rated 5 out of 5 by Ajb Hudson branch is fantastic
My advisor Amy was fantastic. She not only put the time in to talk with me but gave me honest answers to tough and normally upsetting questions. The experience was great and gave me a direction i can be confident in
August 29, 2016
Rated 5 out of 5 by BobC Amazing service
Hudson NH branch made me feel like a bank owner / member, not just a customer. Janne and Katelyn are especially good at that. I recently took two second chance loans on personal property and they walked me through both process and paperwork and did a great job representing my needs to the loan department and getting things done efficiently.
August 20, 2016
Rated 5 out of 5 by Courtney Great
DCU employees are always Friendly, creative and helpful.
July 29, 2016