JavaScript must be turned on in order for this site to display properly.

Personal and Business Banking


DCU Franklin, MA Branch

500 West Central Street

DCU Franklin, MA Branch Office


  • Services
  • Location
  • Hours
  • ATMs
  • Reviews

Services:

*Free for DCU members

Location

  • 500 West Central Street
    Franklin, MA 02038
  • Located less than a half mile from 495
  • Get directions

Serving the surrounding cities/towns of:

  • Bellingham
  • Blackston
  • Cumberland, RI
  • Holliston
  • Hopedale
  • Medway
  • Mendon
  • Milford
  • Milleville
  • Millis
  • Norfolk
  • N Attleborough
  • N Smithfield, RI
  • Plainville
  • Uxbridge
  • Woonsocket, RI
  • Wrentham

"I always have a very good experience."

Open quote From the initial meeting to opening my account to each and every occasion that I talk to the folks at the Franklin Branch, I have always enjoyed the the time spent. Always informative, friendly and courteous. I could not ask for more. I also appreciate that they now know me by name and greet me in such a nice way. A pleasure to have DCU as my credit union! Close quote

— kikinana22, Franklin, MA

Hours

  • Monday, Tuesday, Wednesday — 9am to 5pm
  • Thursday, Friday — 9am to 7pm
  • Saturday — 9am to 3pm

"Outstanding Service, skilled staff."

Open quote I deal with a number of locations in the DCU network and find the Franklin branch to be a prime example of the outstanding customer service DCU is known for. Each staff member is adept at processing transactions, finding solutions and offering advice. DCU provides everything you'd want (and rarely find!) from a financial partner. Close quote

— Bob D. Canton, MA

ATMs

  • Available 24 hours a day
  • Access all DCU accounts
  • Cash withdrawals
  • Accepts deposits
  • Make DCU transfers
  • DCU Visa advances
  • DCU credit line advances
  • Get balances

Franklin Branch is rated 4.8 out of 5 by 197.
Rated 5 out of 5 by from These people far exceed my expectations I also have USAA credit union but I use DCU for everything, They go out of their was at the Franklin branch for me. I specially appreciated Carlos help on my car loan
Date published: 2018-09-15
Rated 5 out of 5 by from Awesome Awesome, friendly , excellent customer service, your not just a number to them !! Highly highly recommend !!
Date published: 2018-09-06
Rated 5 out of 5 by from Everything anyone would need in banking All of the great people I worked with at DCU were great and handled everything with ease. I will not hesitate to return, I just wish there was a DCU branch in Bridgewater so I could do all my banking there...
Date published: 2018-07-28
Rated 5 out of 5 by from Never disapointed always satisfied Excellent service with always a friendly smile....
Date published: 2018-07-27
Rated 5 out of 5 by from Top service from Sandra! Sandra, went above an beyond to help me with my vehicle loan.
Date published: 2018-07-24
Rated 5 out of 5 by from Friendly staff and fast service! I just started my 4th car loan with DCU. It couldn’t have been any easier. Low payments with low APR means I’m the happy driver of a new truck!
Date published: 2018-07-21
Rated 5 out of 5 by from Carlos and Jocelyn went above and beyond the call of duty at the Franklin, MA branch My service at the Franklin, MA branch was outstanding. My appointment was at 4:15pm, but due to the nature of the account (a Revocable Trust, which was new to Carlos), we went over closing time by at least 25 minutes. At no time did Carlos or Jocelyn seem concerned. They remained professional, courteous, and friendly. At one point, Carlos offered and went and got a cup of cold water for me. Jocelyn assisted Carlos in procuring the right products for me in a very kind way. It was a terrific experience. They deserve to be commended.
Date published: 2018-07-16
Rated 5 out of 5 by from Quick and easy service I walked in looking to open a bank account and within the hour I had a bank account and they even set me up with a credit card even though I have no credit! It was quick and easy and the woman I worked with was Extremely helpful!!!
Date published: 2018-06-28
  • y_2018, m_9, d_22, h_14
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.8
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_197
  • loc_en_US, sid_1-5, prod, sort_[SortEntry(order=RATING, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING), SortEntry(order=FEATURED, direction=DESCENDING)]
  • clientName_digitalfederalcreditunion


How can I pay auto loan installment by online? plz give the right way to do that because I couldn't find that in your website.

Asked by: nabin
It's a transfer to the loan, not a "payment." Go to transfers to do it once, or set it up to go every month. They can also help you in a branch.
Answered by: Matt
Date published: 2017-01-28

Do you accept rolled coin?

Asked by: Sharon
Our Branches accept rolled coin and the Franklin Branch also has a coin machine available for any loose change.
Answered by: DCU Staff
Date published: 2017-07-29

Willl you have a shredding day in the spring or summer (like last year)?

Asked by: Barbara
Yes, shredding events are planned between April through October each year, weather permitting. Dates and locations will be announced on our web site as more information becomes available.
Answered by: DCU Staff
Date published: 2013-10-23

Does this branch offer a paper shredder for me to use?

Asked by: Pete
The following document shredding events have been scheduled for 2012: 4/14/12 Waltham, MA 4/28/12 Tyngsboro, MA 6/9/12 Franklin, MA 6/23/12 Andover, MA 8/11/12 Lowell, MA 8/25/12 Worcester, MA (Gold Star) 10/13/12 Westborough, MA 10/27/12 Littleton, MA
Answered by: DCU Staff
Date published: 2013-10-23

Can Ihave my pension check and my Social Security monthly check automatically deposited in DFCU ?

Asked by: JOE
You may set up direct deposit of your Pension and Social Security Checks to a DCU Account. Once you account is opened you will be able to provide a Direct Deposit Form to each organization in order to set that up.
Answered by: DCU Staff
Date published: 2017-04-22
  • y_2018, m_9, d_22, h_14CST
  • bvseo_bulk, prod_bvqa, vn_bulk_2.0.8
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_5
  • loc_en_US, sid_1-5, prod, sort_[SortEntry(order=LOCALE, direction=DESCENDING), SortEntry(order=FEATURED, direction=DESCENDING), SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_digitalfederalcreditunion