Rated 4.9 out of 5 by 45
Rated 5 out of 5 by sam outstanding service
full of joy and happiness with the customer service and friendliness
January 30, 2016
Rated 5 out of 5 by Lesly Thank you !!
Excellent opportunity to a divorce single mothers whose are rebuilding their credit ! Thank you for believe in me ! Excellent customer service!
January 23, 2016
Rated 5 out of 5 by Ryan Loans
My experience with this bank has been more than outstanding. Amalia Velez is very helpful and friendly. She guided me in the process of getting a personal loan and car loan ,was very pleasant in the whole process. Again, thank you.
December 20, 2015
Rated 5 out of 5 by Pete In and out of the branch within 15 minutes with check in hand to finance an auto purchase
I've been a member almost since DCU's beginning. Never been disappointed. Always friendly and helpful.
December 13, 2015
Rated 5 out of 5 by Megan Auto/ Credit card
DCU was fast, simple, user friendly and great people to deal with.
November 3, 2015
Rated 5 out of 5 by Sevigs customer service was exemplary
Recently I had the pleasure of working with Heidi Delco with the Fitchburg Branch. I found myself in need to change the way I did my banking and needed to consolidate my debt so it was easier to manage. She exhibited knowledge of the banking system and conveyed it such a manner I actually understood her. If you knew me you would have a better understanding.
In a nutshell I had a phenomenal experience. I have since recommended your bank to several friends.
October 11, 2015
Rated 5 out of 5 by Ryan The best customer service!
Always have a great experience with DCU.......Highly recommended!!
October 6, 2015
Rated 5 out of 5 by catsarecute1622 i am very pleased with my experience!
i came in on thursday, oct 1 to add a credit card to my main account. this is my first credit card and i was a bit terrified to add a credit card to my life. the woman who helped me came out quickly after i signed in and she was so nice! she eased my fears and gave me advice and tips as to how to keep my credit good and how to make sure i have enough credit. she answered all my questions and was so friendly! i left feeling at ease and pleased with my decision to get a credit card through dcu and pleased that i came to the fitchburg branch.
October 3, 2015