The product, and most of all the people
I have been a member since the 70's, and have referred so many family and friends to the DCU. Service is #1 in my search for anything, and at the DCU it is always been #1 for me. The tellers, always take the time to answer questions.
February 7, 2015
Helpful, thoughtful, knowledgable
I have already said it all. The staff was interested on my well being offering products and services that might benefit me.
November 2, 2014
Pleasant staff who frequently update me on DCU products
I use DCU for a savings account, my mortgage payments, my personal and business accounts. I never have had any problems with these accounts. The staff periodically update me about what is available to me such as online banking, savings account with better interest rates.
November 1, 2014
Member services and Loans Always pleased with their assistance and personality
All around services Excellent! Thank you DCU for all you do and continue to make happen for our family.
September 13, 2014
I applied for a new car loan. I worked with Samantha in Acton and she was wonderful.
It was fast and easy. She was great to work with!!
September 1, 2014
great, friendly, quick, and very helpful service
no complaints at all. loan process was quick and friendly,
August 30, 2014
assistance in finding the best and cheapest way to refinance our vehicle and get cash for home repairs.
In less than 5 hours we had all our financial needs met and the service was exceptional. We had no idea how we were going to borrow 10,000.00 without adding a huge debt to our monthly budget. But the branch manager Rose was a Godsend and guided us and helped us find the best possible option for our needs. We received emails and phone calls and all the completed paperwork was immediately faxed to a branch closer to us to review and sign. We went to the Franklin branch where we were met Sheila, a service rep who completed the process with extreme helpfulness and kindness. We left the branch with a better truck loan and the money we needed. We are thrilled to have added so little to our monthly budget and it was done extremely fast. We are so lucky and grateful to have chosen DCU and would highly recommend others to look at all they have to offer.
Thank you Rose and Sheila.
August 22, 2014
I never experienced this Much easy way for getting my AUTO LOAN transfer. The service provided was unbelievable and extra ordinary KUDOS to the DCU Bank. Thanks for saving me some money on repayments of My AUTO LOAN.
August 18, 2014