Rated 4.9 out of 5 by 72
Rated 5 out of 5 by Sherm Bridget is Great!
Initially when my fiance mentioned the possibility of going to DCU for a Second Chance Loan, I was a bit skeptical. I thought that the process would be long and I also thought that I would not get a good rate. I was wrong on both accounts. The process was quick and I also received a good rate. I do believe that this also had a lot to do with the person who was helping me whose name is Bridget, working out of the Acton Massachusetts branch. She was very knowledgeable and was able to tell me exactly what I was eligible for, and what I needed to do. I actually drove 30 minutes just to work with her because her service is so good. I am very excited to now be affiliated with DCU.
August 31, 2015
Rated 5 out of 5 by JHD Great staff
Very friendly and knowledgeable staff. My loan officer recommended insurance products that will save me over $600 annually.
August 19, 2015
Rated 5 out of 5 by Cogyebi I live in Worcester but work in concord ms. So far it's the best dcu branch I have attended.
Looking forward in doing more business with this branch.
August 8, 2015
Rated 5 out of 5 by Chazmo00 Very helpfful, got it done....
The branch helped me through a unique logistics challenge in getting a car loan for my daughter. They were helpful and communicative making the process flow smoothly....
August 1, 2015
Rated 5 out of 5 by Jeff The interest rate is remarkable
I went in for a used car loan. I was greeted by the friendliest people you could meet. The person who wrote the loan went out of her way to find all the discounts that were available to me. The best thing I ever did was oulled out of a small town savings bank and joined DCU.
July 26, 2015
Rated 5 out of 5 by danny High professionalism
Nice and clean environment, professional treatment to all its customers. Polite personnels and very cultured. Make everybody feels at home.
July 18, 2015
Rated 5 out of 5 by Richard Very friendly/knowedgable/helpful staff/product
MANY Thanks to Emily C. who was exceptionally knowledgeable, friendly, thorough, and fast.
She made the entire process easy, spent the time to educate me (novice) and shared all options.
Clearly an excellent rate and great organization whose reputation can only improve by retaining exceptionally customer focused and hardworking employees like Emily C.
June 27, 2015
Rated 5 out of 5 by Pugmaniac Great Online Auto Loan Application Experience
i applied online and within an hour and a half received a phone call telling me I had been approved. Fantastic service.
The next day I purchased a used car and the entire process was amazing!
I am very happy with all of DCU's products and my experiences with everyone in the Acton branch.
May 23, 2015