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Policy Change Request

Let us know how we can help you with your changing insurance needs

To make changes to your existing policy

To make changes to your existing DCU Insurance policy please contact us...

  • By phone508.263.6978 or 800.328.8797 extension 6978,
  • By email – insurance@dcu.org, or
  • By fax866.897.2629.

Please provide...

  • your name,
  • policy number,
  • effective date of the change,
  • a description of the change you are requesting, and
  • the best way to contact you during the day.

We will contact you to verify the details and to process any documentation that is required.

Please note that changes to coverage requested via voice mail, email, or fax are not bound until confirmed by one of our agents.

For changes to Travelers, Liberty Mutual or MAPFRE policies

For changes to Travelers, Liberty Mutual or MAPFRE policies, you can contact their service centers directly.

  • MA Travelers Customer Care Center – 877.872.8737
  • Outside of MA Travelers Customer Care Center – 800.842.5075
  • Liberty Mutual – 888.380.9287
  • MAPFRE – 844.808.9934

"Great in all ways"

Open quote Though I've never had to deal with any claim the customer service has always been top rate and helpful. Prices are competitive and knowing that my Bank loan and Insurance is in one place just gives me peace of mind. Close quote

— Jeff603, Pelham, NH