Contact Us

Let us help you with any questions or services you need!

If you have questions, need service, want a quote, or need to file a claim, you can count on us. DCU Insurance is open from 8:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday.

For residents of Massachusetts, New Hampshire, Connecticut, Maine, Colorado, and Georgia, please contact us at:


For residents of all other states please see Insurance company and contact information page to review your options.


* Please note that ordinary email is not secure. You should avoid including any sensitive personal or financial information. Contact DCU Financial directly with specific questions concerning your account or membership.




"Excellent customer service"

Open quote  Renee was GREAT with explaining all of my options and showing me how I could get better coverage and pay less!! I would recommend this to ALL my friends! Close quote

— Heather11, Lowell, MA

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DCU Insurance
DCU Financial Insurance Services, LLC.

220 Donald Lynch Boulevard

Marlborough, MA 01752-9130

800.328.8797, ext. 6978

Email: insurance@dcu.org

© 2014 DCU Financial Insurance Services, LLC.

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DCU Insurance (DCU Financial Insurance Services, LLC) is an affiliate of Digital Federal Credit Union (DCU). Business conducted with DCU Insurance is separate and distinct from any business conducted with the credit union.

Remember that any insurance required as a condition of the extension of credit by DCU need not be purchased from DCU Insurance but may, without affecting the approval of the application for credit, be purchased from an agent or insurance company of the member's choice.

Insurance products are not deposits of DCU and are not protected by the NCUA. They are not an obligation of or guaranteed by the credit union and may be subject to risk.

If you have any concerns or complaints regarding this relationship, you may contact the MA Office of Consumer Affairs, or the insurance department of your state. For information on how to contact them, you may call us.