Insurance the DCU Way

Auto, Home, Property, Liability, and More




  • Insurance The DCU Way
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DCU Insurance
Say "yes" to DCU Insurance. We'll do all the work to switch your coverage for you!

Exclusive Member Savings On Car Insurance. Get A Quote.

Who we are

DCU Insurance, an affiliate of DCU, is a licensed property and casualty insurance agency formed to serve the personal insurance needs of our members

DCU Insurance helps you achieve financial well-being by protecting your most valuable personal assets – home, car, and earnings – from the ever-present, serious threat of property and liability losses. We treat you the way DCU members expect to be treated. We provide you top quality products from great insurers, fair prices, outstanding service, and member education.

What makes DCU Insurance different?

  • We help you find the coverage that's right for you
    at all stages of your life
  • We do the shopping for you
    We'll help you get all the discounts you qualify for
  • We give you personal service
    We take the time to listen to you, explain your choices, and answer your questions.
  • Ongoing service
    We are ready to help when a change or loss comes along. We'll also check up on you periodically.

As a DCU member, you've already experienced banking the DCU way. Now you can experience that difference with DCU Insurance, too!

Get a free insurance check-up

Are you protected adequately from financial disaster due to a property or liability loss? What's the right coverage for your needs? Get the answers from people you can trust.

Request your check-up now


"The cost of this insurance is super"

Open quote  I don't trust insurance companies, because they are mostly greedy and don't pay off, and charge large payments, and don't care about you. But DCU insurance is different, low payments, keep you in the loop, and are nice and friendly, and try and make you happy Close quote

— Pete37, Leominster, MA

We offer these property and casualty insurance products...

Where DCU Insurance is available

Direct agency services

Our agents are available to assist you in these states

  • Massachusetts
  • New Hampshire
  • Connecticut
  • Maine
  • Colorado
  • Georgia

Insurance in other states

Policies in all other states are available directly from insurance companies by special arrangement. Learn more.


"I got a very good rate and my agent was great"

Open quote It was an easy process, great friendly service, knowledgeable and did save me quite a bit of money. Close quote

— rt, Hudson, MA

Insurers We Represent

  • Encompass Insurance

    Owned by Allstate; rated A+ by AM Best

  • Foremost Insurance

    Over 50 years experience, rated A by AM Best

  • MAPFRE Insurance

    With more than eight hundred independent agents and two thousand local employees, MAPFRE Insurance is the number one auto and home insurer in Massachusetts. Rated A (Excellent) by AM Best.

  • Main Street America Group

    Member of the Main Street America Group with seven operating companies; rated A by AM Best

  • Safety Insurance

    Auto, home and business insurance, the third largest private passenger automobile carrier, the third largest commercial automobile carrier and the seventh largest homeowner carrier in MA, rated A by AM Best

  • Travelers Insurance

    Part of the St. Paul Travelers Group; rated A+ by AM Best. Travelers also offers special personal lines insurance products on a direct basis for DCU members in states not currently serviced by DCU Insurance.

  • TruStage exclusive member savings on car insurance. Get a quote.

    TruStageTM Auto and Home Insurance program is offered by TruStage Insurance Agency, LLC and issued by leading insurance companies. Discounts are not available in all states and discounts vary by state. The insurance offered is not a deposit and is not federally insured. This coverage is not sold or guaranteed by your credit union.

We also represent the Massachusetts Property Insurance Underwriting Association for MA properties that don't qualify for our primary carriers, and Travelers and The Hartford for flood policies.



Rated 4.4 out of 5 by 55 reviewers.
Rated 5 out of 5 by Auto Insurance It was a great walk through, especially katie helped me a lot and saved me more than $25 in a month. Katie promptly answered my questions and even cleared all my doubts, i really appreciate her patience, though i made multiple calls in day to understand the process and quote. I trust this is the right banking way..and right set of people to make us more comfortable, thanks katie and thanks January 6, 2016
Rated 5 out of 5 by Tremendous Savings over current insurer. Excellent customer service and communication! Product from a known National Company. December 10, 2015
Rated 5 out of 5 by Excellent service and prices We just purchased both homeowners and automobile insurance from Liberty Mutual via an offer from DCU that came in the mail. The savings on both policies are remarkable, and the service from Liberty Mutual's TruStage program was excellent. Thank you, DCU! July 15, 2015
Rated 5 out of 5 by Combine Home and Auto DCU Insurance was able to save me a small bundle by combining my Home and Auto insurance policies with the same carrier. May 13, 2015
Rated 5 out of 5 by The best insurance i have got after comparing to a wide range of other insurance providers Frank Howe, helped me a lot and provided me every detail and also made it so easy and simple to purchase my insurance. Thanks to DCU and Frank in person. December 5, 2014
Rated 5 out of 5 by Great rates and benefits. The majority of the deals and rates DCU offers always outshine the deals from other banks. I wish DCU had other options for car insurance. October 1, 2014
Rated 5 out of 5 by Pleased member! I am happy to leave a good review because Katie was so helpful and very efficient in helping me with questions, quotes and the actual application. I am happy with the value of services that have been offered to me. You people know what you are doing and you make life so much easier for your customers. I highly recommend DCU! July 31, 2014
Rated 5 out of 5 by once i check the quote and service once i get the quote and service will able to know. but the bank service great... July 11, 2014
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(13 Questions : 15 Answers)

Product Q&A

Ask your questions. Share your answers.

 
 
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State: Massachusetts
4 years, 11 months ago
Member avatar
by
DCU Member
Marlborough
+1point
1out of 1found this question helpful.
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Answers

Answer: 
DCU Insurance offers insurance in Massachusetts, New Hampshire, Maine, Connecticut, Georgia and Colorado. However, if you're a DCU member located in a state that DCU Insurance is not licensed in you can obtain insurance through Travelers Insurance Company and Liberty Mutual.
State: Massachusetts
Age: 25-34
DCU Member for: 5 to 10 years
4 years, 8 months ago
Member avatar
by
KWaldo21
Marlborough
+3points
3out of 3found this answer helpful.
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Answer: 
DCU currently offers home, auto, renters, and more in six different states: Colorado, Connecticut, Georgia, Maine, Massachusetts, and New Hampshire. We have partnered with several different companies to act as an independent insurance agent. This way, we assure you the best possible coverage for your money.
State: Massachusetts
4 years, 11 months ago
Member avatar
by
DCU Staff
Marlborough
+1point
1out of 1found this answer helpful.
Was this helpful?helpful1unhelpful0
 
2 answers

pay online

Any way to pay your bill online? I have travelers ins and would like to pay my bill online. I don't want EFT. Thank you.
State: Massachusetts
Age: 25-34
DCU Member for: 1 to 4 years
6 months ago
Member avatar
by
Sojae28
Lawrence
0points
0out of 0found this question helpful.
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Answers

Answer: 
You should also be able to make a payment online by visiting Traveler's website.
State: Massachusetts
6 months ago
Member avatar
by
DCU Staff
Marlborough
0points
0out of 0found this answer helpful.
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Answer: 
You may make payments from your DCU Account through Bill Payer. You may register for Bill Payer through Online Banking by selecting the Bill Payer tab.
State: Massachusetts
 
Products related to my answer
 
 
6 months ago
Member avatar
by
DCU Staff
Marlborough
0points
0out of 0found this answer helpful.
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State: Massachusetts
4 years, 11 months ago
Member avatar
by
DCU Member
Marlborough
+2points
2out of 2found this question helpful.
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Answers

Answer: 
DCU offers apartment rental insurance through DCU Insurance.
State: Massachusetts
4 years, 11 months ago
Member avatar
by
DCU Staff
Marlborough
+6points
6out of 6found this answer helpful.
Was this helpful?helpful6unhelpful0
State: Massachusetts
Age: 18-24
DCU Member for: 5 to 10 years
4 years, 10 months ago
Member avatar
by
Mo
Boston
0points
0out of 0found this question helpful.
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Answers

Answer: 
Umbrella insurance is a type of liability insurance to cover you in case you get sued. It typically picks up where your auto insurance and homeowners insurance leave off. In my experience, you need to have your auto, homeowners, and umbrella policy with the same company and you need to carry higher than the minimum liability on your auto policy (which most with assets to protect probably should).
State: Massachusetts
Age: 45-54
DCU Member for: 10 to 20 years
4 years, 8 months ago
Member avatar
by
Lawn-man
Marlboro
+1point
1out of 1found this answer helpful.
Was this helpful?helpful1unhelpful0
I need to get pricing for commercial renters insurance.
State: Massachusetts
Age: 55-65
DCU Member for: 5 to 10 years
4 years, 9 months ago
Member avatar
by
Bill
Northborough
0points
0out of 0found this question helpful.
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Answers

Answer: 
At this time, we do not offer commercial or business insurance.
State: Massachusetts
4 years, 6 months ago
Member avatar
by
DCU Staff
Marlborough
0points
0out of 0found this answer helpful.
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Share DCU
DCU Insurance
DCU Financial Insurance Services, LLC.

220 Donald Lynch Boulevard

Marlborough, MA 01752-9130

800.328.8797, ext. 6978

Email: insurance@dcu.org

© 2016 DCU Financial Insurance Services, LLC.

Independent Insurance Agent Logo

DCU Insurance (DCU Financial Insurance Services, LLC) is an affiliate of Digital Federal Credit Union (DCU). Business conducted with DCU Insurance is separate and distinct from any business conducted with the credit union.

Remember that any insurance required as a condition of the extension of credit by DCU need not be purchased from DCU Insurance but may, without affecting the approval of the application for credit, be purchased from an agent or insurance company of the member's choice.

Insurance products are not deposits of DCU and are not protected by the NCUA. They are not an obligation of or guaranteed by the credit union and may be subject to risk.

If you have any concerns or complaints regarding this relationship, you may contact the MA Office of Consumer Affairs, or the insurance department of your state. For information on how to contact them, you may call us.