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DCU Visa® Debit Card

Your debit card for shopping and your ATM card for cash




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DCU Debit Card Image

Learn more about Visa Checkout

Debit Card Features

  • Available with your DCU Checking Account
  • Use it to shop at millions of retailers
  • Use it to pay bills where Visa® is accepted
  • Purchase information shows on your statement
  • Works with Apple Pay®, Android Pay, and Samsung Pay
  • Use it at the ATM for cash, deposits, or transfers
  • Buy online easily and safely with Visa Checkout
  • Embedded EMV chip to protect your card information


Apple, and Apple Pay are trademarks of Apple Inc., registered in the U.S. and other countries.

Android, the Android logo and Android Pay are trademarks of Google Inc.

Samsung, and Samsung Pay are registered trademarks of Samsung Electronics Co., Ltd.

"Simply The Best"

Open quote I have been a member of DCU for over 20 years and they have never let me down. I also get my paycheck deposited a day earlier than anyone else I know! Great credit union! It is simply the best! Close quote

— KMM24, Windham, NH

DCU Debit Card Benefits

The DCU Debit Card is your debit card for shopping and your ATM card for cash.

  • Available with your DCU Checking Account – Open a DCU Checking Account to have a DCU Debit Card (age 15 or older).
  • Shop at millions of retailers – Use it anywhere Visa is accepted!
  • Pay bills wherever Visa is accepted – Billers that accept credit cards for payment will also accept your DCU Debit Card.
  • Compatible with Apple Pay, Android Pay, and Samsung Pay – Enjoy all the benefits of your DCU Visa Platinum Card using your mobile device to pay at millions of stores and within apps. Learn More
  • Purchase information shows on your statement and Online Banking – The name of the vendor you paid with your DCU Debit Card shows with each transaction.
  • Use it at the ATM for cash, deposits, or transfers – At non-DCU ATMs, use it to make withdrawals, deposits, transfers, and inquiries on your DCU Checking Account and Savings Account.*
  • Buy online easily and safely with Visa CheckoutLearn more
  • Embedded EMV chip to protect your information – DCU Debit Cards now come with chip technology built right in. This tiny chip protects your information in a big way.

More on Purchases with your DCU Debit Card

Use your DCU Debit Card to buy anything at millions of locations worldwide wherever Visa is accepted.

The DCU Debit Card is accepted at ATMs and POS terminals displaying any of these logos:

  • Cirrus®
  • CO-OPSM
  • Visa®
  • SUMSM
  • NYCE®

Many NYCE and CO-OP ATMs accept deposits. See DCU ATM Locations to find the network ATM closest to you.

If you are traveling internationally with your DCU Debit Card – To protect your account and minimize fraudulent activity, we work closely with Visa to monitor current fraud patterns. If you are traveling abroad and plan on using your DCU Visa or Debit Card, you can notify us by by utilizing Travel Notifications on DCU Online Banking Account Manager or call 508.263.6700 or 800.328.8797, to speak with a Member Service Representative regarding your upcoming international travel plans.

 

*Balance inquiries and withdrawals are $1.50 each at non-DCU ATMs (where accepted), and free with Plus or Relationship benefits on your DCU Checking Account. Deposits are always FREE at qualified Deposit-Taking Network ATMs, check at the DCU ATM Locations link above. Some institutions may surcharge you if you use their ATMs. Avoid these surcharges by not using these machines. ATMs must be identified with signs or screens disclosing surcharges. All SUM ATMs in Massachusetts and most CO-OP ATMs nationwide have no surcharges.

Debit Card Fees Overview

Item Fee
Non-DCU ATM Transaction*
(Without Plus or Relationship Benefits
on a DCU Checking Account)
$1.50
Non-DCU ATM Transaction*
(With Plus or Relationship Benefits
on a DCU Checking Account)
FREE**
Foreign Currency Conversion Fee
(based on transaction amount)
Conversion Fee
Conveyance in US Funds
(no conversion necessary)
 
 
2%
0.80%
 
Replacement Card
Additional courier charge applies for rush orders
$10.00

* Some institutions may surcharge you for using their ATMs

** Up to $5 per month in non-DCU ATM surcharge reimbursements

For a complete listing of all of DCU’s fees and service charges, please see the Schedule of Fees and Service Charges (html) (or as a printable pdf).


Rated 4.7 out of 5 by 44 reviewers.
Rated 5 out of 5 by Best credit union / bank I have ever had. When I went to college out of state I thought I would need to change to a local bank (and I did for ease of depositing my checks) after a couple of months I realized that this was horrible service and then I started to mail my checks to DCU for deposit (I worked for the school and student workers did not have access to direct deposit) this was before smartphones were as ubiquitous as they are today so this was the only way. The ability to keep my bank was amazing and I have never considered changing again. January 12, 2016
Rated 5 out of 5 by DCU Is the BEST!!! Recently, our debit card number was stolen and used to fraudulently purchase over $400 worth of goods. The moment the charge hit our account, DCU's Fraud Protection service called us to verify the purchase! Without that, we may not have noticed the fraudulent activity on our account until the next day - which would have caused much more of a headache! We immediately contacted Customer Service where they canceled the card and issued a new one, and just over 12 hours later the money was back in our account!! Thank you DCU for having our backs - we appreciate it!! June 19, 2015
Rated 5 out of 5 by Great! I really like DCU. The interest rates are nominal. But the call goes on hold for a very long time about 30-40 min when I contact customer service April 25, 2015
Rated 5 out of 5 by Apple Pay Activation Apple Pay Activation was real smooth and fast. Noteworthy Features 1. Got Security Emails from DCU confirming that Apple Pay has been enabled for my DEBIT Card ( No other Bank did that while using their Apple Pay) 2. Just called Member Service and they activated Apple Pay without asking tonnes of questions.. This was really great April 23, 2015
Rated 5 out of 5 by Best bank! I have had DCU for many years, I relocated to South Florida and refuse to switch banks! Highly recommend April 23, 2015
Rated 5 out of 5 by Hassle Free Shopping I love how transactions are dedcuted immediately after making a purchase! October 30, 2013
Rated 5 out of 5 by The Best! I have been with DCU since 1998. with the new online features like online check deposit, upload of documents, I do not need to mail or go to any branch. I have closed all other accounts now as DCU has all the things I need, and the staff is the the best! June 27, 2013
Rated 5 out of 5 by can/t say enough as far as your staff is concerned. people have gone out of thier way to assist me in many way. when my income check came in there was no bank [td and sovergian] who would cash the check because my husband was in a coma and was'nt able to sign it.. your staff explained to me that i needed a power of attorney to conduct further transactions. just that little information placed me in a postion to carry on with my business as usual. also they [kate nelson and people kathy ramos] and linsey on golgstar blvd worcster were terrific in aiding me in securing an equity loan. bravo ! iam in the process of making dcu my only bank. August 31, 2012
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(43 Questions : 45 Answers)

Product Q&A

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State: Massachusetts
5 years, 7 months ago
Member avatar
by
DCU Member
Marlborough
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Answer: 
yes
State: Delaware
Age: 35-44
DCU Member for: 10 to 20 years
3 years, 3 months ago
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by
beki
newark
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Answer: 
We do not currently offer the option to customize your PIN (Personal Identification Number), although custom passwords can be created for online access to PC Branch.
State: Massachusetts
5 years, 7 months ago
Member avatar
by
DCU Staff
Marlborough
+3points
3out of 3found this answer helpful.
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I had a direct deposit set up and i want to know if my money is in my account, but I've yet to receive my pin number is there anyway to check my balance without going to the bank and without the pin?
State: Massachusetts
Age: 18-24
DCU Member for: Less than 1 year
3 years, 2 months ago
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by
AgglesOmalley
Worcester
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Answer: 
I called my branch to check balance the first time. I received my pin a week after opening my accounts.
State: Massachusetts
Age: 25-34
DCU Member for: 1 to 4 years
 
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3 years, 2 months ago
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Nana
Marlborough
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Answer: 
You may check your balance in person at any DCU Branch or Co-op Service Center with valid photo ID, by calling us during business hours at 800/328-8797 option 5, or using Live Help.
State: Massachusetts
 
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3 years, 2 months ago
Member avatar
by
DCU Staff
Marlborough
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State: Massachusetts
5 years, 7 months ago
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DCU Member
Marlborough
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Answer: 
Transactions can be disputed 60 days from the date of the statement that shows the transaction in question. The dispute can be submitted in PC Branch under the "Forms/Services" link.
State: Massachusetts
5 years, 7 months ago
Member avatar
by
DCU Staff
Marlborough
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State: Massachusetts
5 years, 7 months ago
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DCU Member
Marlborough
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Answer: 
To protect your account and minimize fraudulent activity, we sometimes place blocks on particular merchants or locations where we learn fraud is prevalent. We always work closely with Visa to monitor current fraud patterns and add or remove blocks as these patterns change. These blocks affect international travelers the most.

If you are traveling abroad and plan on using your DCU Visa or Check Card, it is always a good idea to contact DCU to learn if a block is in effect for the country you are visiting. Please call 800.328.8797, send us an e-mail, or speak with a Member Service Representative regarding your upcoming international travel plans.
State: Massachusetts
5 years, 7 months ago
Member avatar
by
DCU Staff
Marlborough
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State: Massachusetts
5 years, 7 months ago
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DCU Member
Marlborough
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Answer: 
During normal business hours, you should contact DCU immediately or visit a branch location.

During non-business hours, please contact VISA911 at 800.847.2911 to have your card deactivated. For international calls, please contact VISA911 at 410.581.9994.

There is a fee of $10.00 for a replacement DCU Visa or Check Card.
State: Massachusetts
5 years, 7 months ago
Member avatar
by
DCU Staff
Marlborough
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"It does exactly what it needs to!"

Open quote The DCU Visa Debit Card is convenient and easy to use, just like any credit card would be. It's super! Close quote

— Mel, Nashua, NH

Easy Ways To Apply Today

  1. Apply Online – If you don't have a DCU Checking Account yet, apply for the DCU Debit Card when you apply for a Checking and Savings Account
  2. Apply By Mail – Fill out a paper application for a Checking or Savings Account.
  3. Apply in Person – Visit a DCU branch close to you.

"Any ATM"

Open quote You can use any ATM with the DCU Debit Card and DCU will reimburse you $5 a month. Need I say more? Close quote

— TDIzzy , Beverly, MA

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