Please Give Us Your Ideas and Feedback

Dear Valued Member:

We want you to be so satisfied with DCU's products and overall service that you'll come to us first for the financial services you need – and you'll enthusiastically share DCU with your family and friends. To achieve these important goals, we need your feedback.

Simply put, if it's broken let us know. If it's not broken – let your family and friends know.

Please fill out this short questionnaire and be sure to click "submit" when you're done. Thank you.

Sincerely,

Carlo Cestra

President/CEO

If you have a question, request, or problem requiring immediate attention, please use email. Using this questionnaire for such requests may delay your response.

1. What must we do to make DCU your first choice for financial services?

2. How well is our staff serving you? (Please give examples)

3. What products/services do you need that we don't currently offer?

4. What are we doing right?

5. What do we need to improve?

6. I usually do business with DCU by: (please check all used)

7. If you use a branch, which one do you use the most?

Name:

Daytime Phone:

Member Number:

Email Address:

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Digital Federal Credit Union
220 Donald Lynch Boulevard
PO Box 9130
Marlborough, MA 01752-9130
508.263.6700 • 800.328.8797