PC Deposit
Deposit Checks from Home!
| Check It Out! |
Deposit Checks from Home with DCU's NEW PC Deposit! DCU is excited to offer another EASY way to do banking online. PC Deposit allows you to scan in your check deposits from home, the office, or even while traveling using your PC/Laptop and a scanner.
Now you will never have to mail in your checks, drive to an ATM, or visit a Shared Branch again. The process is very simple and convenient. Below are some highlights about this new and outstanding service:
- FREE to qualified DCU Consumer Members!
- Available 24 hours a day
- 5 easy steps to make a deposit
- Help screens and video tutorials are available online
- Email notifications are sent directly to you when deposits are processed or if any adjustments are made
- Funds are credited the same business day if submitted by the standard processing time
- And much more!
| PC Deposit Registration |
To begin using this great service, you'll first need to register online. Here's how:
- Register online by logging into PC Branch with your Membership Number and Password
- Select the "PC Deposit" link in the green navigation bar, then select "Register." (Please note you need an updated email address on PC Branch to use PC Deposit. Not sure? Check User Options)
- After selecting Register, enter the required information
- Once you've agreed to the DCU PC Deposit Disclosure and Agreement, please allow 3 to 5 business days to process your registration
| Using PC Deposit |
Once approved, you can start scanning your checks in 5 Easy Steps:
- Make sure the back of the check is endorsed with your signature, DCU Membership Number, the account number where you'll deposit the funds, and the phrase "For Deposit Only at Digital Federal Credit Union, via dcu.org, on mm/dd/yyyy."
- Log on to PC Branch and select "PC Deposit."
- Select "Proceed" (if using PC Deposit for the first time, select "Register.")
- Choose the account you would like the check(s) to be deposited to.
- Use the "Choose Scanner" button to choose the appropriate scanner*. Enter the total amount of the check(s) you'd like to deposit. Then, using your own scanner, simply scan the front and back of the check and click the submit button to continue to the Deposit Review step. An email will be sent to you once your deposit has been submitted for review and processing. After you receive that email (usually within 24 hours), you must write PROCESSED on the check. Please store your deposited items in a safe place and destroy the check after a period of 60 days.
*Please note that your scanner will need to have TWAIN driver support. Please select the "Help" button within PC Deposit for more information.
That's it – your check has been deposited without you having to leave the comfort of your own home! The image of your deposited check will be available in PC Deposit account history for 6 months. Please verify your deposits via PC Branch history to ensure there are no processing issues. DCU must be notified in writing about any issues within the allowed time-frame listed in your PC Deposit Services Disclosure and Agreement document. You will be notified via email of any change to deposits for any reason within 1 business day.
Processing Time Frames
Business Day and Deposit Availability: Business days are Monday through Saturday, except Holidays. Business hours of PC Deposit are 8:00 a.m. to 3:00 p.m., Monday - Friday and 9:00 a.m. to 3:00 p.m., Saturday, Eastern Time.
Checks submitted for deposit prior to 3:00 p.m. ET will be deposited to your account on the same business day. Deposits submitted after 3:00 p.m. ET will be deposited on the next business day.
*Business Account and Commercial Account Members will incur a monthly fee and per item fees. Please review the PC DEPOSIT SERVICES DISCLOSURE AND AGREEMENT for more information.
| User Support |
PC Deposit is an easy-to-use, self-service product. However, you may encounter problems or develop questions and concerns. Our PC Deposit User Support is here to help. Here's what you can expect...
- Online Help – Select "Help" or "?" as you begin a transaction and you'll see information specific to the page you are on.
- Online Support – Our E-Branch support team answers virtually all email we receive in 24 hours or less. LiveHelp is also available from PC Branch during normal LiveHelp hours.
- Telephone Support – For questions in regards to the PC Deposit service, please contact DCU's Remittance Processing Department at 508.263.6975 or 800.328.8797 (ext 6975).
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Digital Federal Credit Union
220 Donald Lynch Boulevard PO Box 9130 Marlborough, MA 01752-9130 508.263.6700 • 800.328.8797 |
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© 2007. Digital Federal Credit Union