CashEdge Funds Transfer Service
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Where do I find it?
Go to PC branch with your Member Number and password. Select Transfers, then Select CashEdge External Transfers on the right of the second top menu bar.
What can CashEdge do?
CashEdge makes it easy to move money between your DCU accounts and your accounts at other financial institutions and vice versa. When you do a standard transfer of money into your DCU account it's FREE. You can also email money to anyone. This does not replace Bill Payer, you can still pay your vendors using DCU's FREE bill payment service, and you can set up anyone as a vendor (even your aunt) and they will receive a check. You can transfer funds between your DCU Accounts in PC branch using the Transfer button at no charge.
Institution to Institution Transfers - You can transfer funds between your DCU Savings or DCU Checking Account and your own accounts at any of more than 20,000 banks and brokerages. You can set up a one time transfer and schedule it for a future date. You can also set up recurring transfers. This service is made-to-order for people who currently mail deposits to DCU and also have an account at a local financial institution. It's a faster and easier method. Certain monetary limits do apply.
Pay People - You can send and receive online payments with anyone who has an email address and an account at a financial institution in the United States. Once you set up the transfer, all you need to do is tell them the password for them to access the funds when they get the email. The email will give them instructions on how to retrieve the funds - you don't have to. Your recipient doesn't need to be a DCU member to receive money, but be sure to tell them they can join DCU. Certain monetary limits do apply.
Security - The CashEdge Funds Transfer Service is safe and secure. You'll appreciate the steps that ensure only you and the people you pay have access to transferred funds. 128-bit SSL encryption is used when communicating data over the ACH network. More security features can be found in the CashEdge demo and their full length Security Policy.
Standard transfers (about 3 to 4 business days) from your account at another
institution to DCU are FREE. Each standard transfer to another institution or person is $2. Premium (next day) incoming or outgoing transfers are $5, and are available only between institutions.
Institution to Institution Transfers
| Transfer to DCU | Standard Service | FREE |
|---|---|---|
| Transfer from DCU | Standard Service | $2 |
| Transfer to DCU | Premium Service (next day) | $5 |
| Transfer from DCU | Premium Service (next day) | $5 |
Pay People
| Transfer from DCU | Standard Service | $2 |
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It's Easy to Sign Up -The first time you visit the service, we encourage you to take the tour. Once you read and accept the terms and conditions, you can sign up. You'll be asked for personal information to confirm your identity. Once your account is established, you can set up other institutions with which you have relationships. You can start transferring funds to each institution as soon as you get a confirmation. The confirmation process typically takes three days.You can begin transferring to other people as soon as you are set up. Just follow the instructions on the screen.
For more information, click on Help when you are logged into PC Branch and CashEdge
- Sign up by going to PC Branch,
- Verify your email address
- You can set up to pay person to person immediately
- You can set up institution to institution payments, with an initial verification process
Email Update
Please verify that your email address is correct on PC Branch. This email address appears above the main menu bar on the right of the screen. If you need to change your email, please select User Options in PC Branch.
This allows you to transfer funds between your DCU Savings or DCU Checking Account and your own accounts at any of more than 20,000 banks and brokerages. This service is made-to-order for people who currently mail deposits to DCU and also have an account at a local financial institution. This is faster and easier.
Steps for an Institution to Institution Transfer
After your other Institutions are verified, see below in Add Accounts. Time frame given is by business day.
Day One
- Initiate the transfer –This can be from either your DCU account or your other financial institution
Day Two
- Funds are withdrawn
Day Three
- In Process
Day Four
- Funds are deposited
- Your transfer history will be updated
You can view the status of your payment at any time in the Overview page of CashEdge on PC Branch.
Prices – standard transfers (about 3 days) from your account at another institution to DCU are FREE. Each standard transfer to another institution is $2. Premium (next day) incoming or outgoing transfers $5.
Add Institutions to Transfer
- Enter the Institution in the Add Account tab.
- If you have an internet relationship with this other account, verification can be done in minutes, and you may start the transfer funds process. (Not available at all institutions that have online capabilities.)
- For all other Institutions a deposit verification request for that Institution will be done. Two small deposits will be sent to the Institution you are adding.
- Three to four business days from the initiation of verification, view the non DCU institution to see if two small deposits have been made.
- With these two successful deposits, you can now verify this Institution under Add Accounts, enter the amounts of the deposits, and select Confirm.
- Deposits and Withdrawals can now be made between this account under Funds Transfer. Most transfers will occur between 3 to 4 business days.
You can view the status of your payment at any time in the Overview page of CashEdge on PC Branch.
Who can I pay?
You can send and receive online payments with anyone who has an email address and an account at a financial institution in the United States. Once you set up the transfer, you'll need to tell them the password to access the funds when they get the email. The email will give them instructions on how to retrieve the funds – you don't have to. Your recipient doesn't need to be a DCU member to receive money, but be sure to tell them they can join DCU.
Steps for a Person to Person Transfer
Day One
- You set up the payment – you'll get an email confirmation of your request
Day Two
- Funds are withdrawn
- Let the recipient know the secret code (we recommend sending it not with the same email address the money will be sent, or you can tell them by phone)
Day Four
- In Process
- Recipient is notified – an email will be sent about the 3 to 4th business day after you have set up the payment, the recipient will register to collect the payment
Day Four Plus
- Recipient deposits the money – you'll get an email that the funds have been deposited to the recipient's account
- Your transfer history will be updated
You can view the status of your payment at any time in the Overview page of CashEdge on PC Branch.
Prices – Each standard Pay People transfer is $2.
For more information you can consult our Frequently Asked Questions page, or go into PC Branch, Select Transfers, then CashEdge Funds External Transfers for the online demo.
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Digital Federal Credit Union
220 Donald Lynch Boulevard PO Box 9130 Marlborough, MA 01752-9130 508.263.6700 • 800.328.8797 |
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