Join one of the most progressive credit unions in the industry as a member of the DCU Team!

Digital Federal Credit Union, located in Marlborough, MA, is a full-service, not for profit financial institution cooperatively owned by and operated for its members. Since being chartered in October 1979, DCU has been chosen as the credit union for employees and members of more than 800 companies and organizations along with their families. With assets in excess of $3.65 billion, DCU is the largest credit union in New England and among the top 26 nationwide, serving over 330,000 members in all 50 states.

Position Summary: DCU is currently seeking a qualified candidate to support and contribute to DCU’s Success Sharing and Financial Soundness Goals by effectively managing the Collections department staff and the day to day operations of the Collections Department

Position Requirements:

• Minimum of 5 years progressive Consumer Loan and Real Estate collections management experience. HAMP/HAFA experience desired.
• Knowledge of all applicable laws and regulations relating to collections
• Bachelors degree in business-related field or equivalent experience required
• Excellent organizational, interpersonal and verbal communication skills
• Strong technology and reporting skills including experience working with a predictive dialer system
• Proven experience with Internet applications as well as Microsoft Word and Excel