Information Center
We do our best to make our web site self-service and easy-to-use. But if you can't find the answer, need help with something, or want to apply for a loan by phone, our well-trained representatives in the Information Center are ready and eager to help you.
Service by Phone
The Information Center is our call center for everything from new accounts, account information and inquiries to transactions, and loan applications. Visit Loans by Phone for more details on getting approved for a loan. Our knowledgeable Information Center representatives are available at 508.263.6700 or 800.328.8797, weekdays from 8:00 am to 9:00 pm and Saturdays from 9:00 am to 3:00 pm, Eastern time.
Service by Email
Send an email to dcu@dcu.org or use our email form and you'll be promptly answered by one of our Information Center representatives. For secure email, log into PC Branch and choose contact us in the upper right of your screen.
Service by Live Help Online Chat
Choose Live Help in the upper left corner of every DCU web page and you'll be assisted by a knowledgeable Information Center representative during your DCU web session in real time. It's a great way to get help while you are online.
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Digital Federal Credit Union220 Donald Lynch Boulevard PO Box 9130 Marlborough, MA 01752-9130 508.263.6700 • 800.328.8797
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© 2012. Digital Federal Credit Union
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