PC Deposit & Mobile PC Deposit
Deposit checks anytime through PC Branch or your
iPhone or Android wireless device – it's free
Check It Out!
Deposit Checks from Home with DCU's PC Deposit! DCU is excited to offer another EASY way to do banking online. PC Deposit allows you to scan in your check deposits from home, the office, or even while traveling using your PC, Mac, or laptop and a scanner.
Now you will never have to mail in your checks, drive to an ATM, or visit a Shared Branch again. The process is very simple and convenient. Below are some highlights about this outstanding service:
- FREE to DCU Members!
- Available 24 hours a day 7 days a week
- Easy to use – make a Deposit in less than 2 minutes
- All you need is your home computer, scanner (or 2+ megapixel digital camera) and internet connection
- It's safe and secure within PC Branch
- Help screens and video tutorials are available online
- Email notifications are sent directly to you when deposits are processed or if any adjustments are made
- Funds are credited the same business day if submitted by the standard processing time
- You will no longer need to fill out deposit slips or make photocopies of the checks you receive
- Easily load check images into your accounting software
- Copies of deposited checks are kept in PC Deposit for 18 months for easy retrieval
- And much more!
Mobile PC Deposit
Introducing a whole new level of convenience from DCU. Now the only thing you need to deposit checks into your accounts is an Apple iPhone or an Android powered smartphone with a built-in camera. (You must be a registered PC Deposit user to use Mobile PC Deposit)
For complete information on the Mobile PC Deposit app, visit the Mobile PC Deposit page of the iTunes App Store. Mobile PC Deposit Device Compatibility:
- iPhone: 3.1.2 or greater
- Android: 2.0 or greater
- Devices must have a built in camera
PC Deposit Registration
To begin using this great service, you'll first need to register online. Here's how:
- Register online by logging into PC Branch with your Membership Number and Password
- Select the "PC Deposit" link in the green navigation bar, then select "Register." (Please note you need an updated email address on PC Branch to use PC Deposit. Not sure? Check User Options)
- Once you've agreed to the DCU PC Deposit Disclosure and Agreement, please allow 1 business day to process your registration
Using PC Deposit
Once approved, you can start scanning your checks in 5 Easy Steps:
- Make sure the back of the check is endorsed with your signature, DCU Membership Number, the account number where you'll deposit the funds, and the phrase "For Deposit Only at Digital Federal Credit Union, via dcu.org, on mm/dd/yyyy."
- Log on to PC Branch and select "PC Deposit."
- Select "Proceed" (if using PC Deposit for the first time, select "Register.")
- Choose the account you would like the check(s) to be deposited to.
- Use the "Choose Scanner" button to choose the appropriate scanner*. Enter the total amount of the check(s) you'd like to deposit. Then, using your own scanner, simply scan the front and back of the check and click the submit button to continue to the Deposit Review step. An email will be sent to you once your deposit has been submitted for review and processing. After you receive that email (usually within 24 hours), you must write PROCESSED on the check. Please store your deposited items in a safe place and destroy the check after a period of 60 days.
*Please note that your scanner will need to have TWAIN driver support. Please select the "Help" button within PC Deposit for more information.
That's it – your check has been deposited without you having to leave the comfort of your own home! The image of your deposited check will be available in PC Deposit account history for 18 months. Please verify your deposits via PC Branch history to ensure there are no processing issues. DCU must be notified in writing about any issues within the allowed time-frame listed in your PC Deposit Services Disclosure and Agreement document. You will be notified via email of any change to deposits for any reason within 1 business day.
Minimum Requirements to Utilize PC Deposit:
- Windows XP or Vista with Internet Explorer 6+ or Firefox 2+
- MAC OS X 10.5 with Safari 3+ or Firefox 3
- High Speed Internet connection
- TWAIN Compliant Scanner
Recommended Requirements:
- Windows XP or Vista with Internet Explorer 8 or Firefox 3
- MAC OS X 10.5 with Safari 3.1 or Firefox 3
Processing Time Frames
Business Day and Deposit Availability: Business days are Monday through Friday, except Holidays. Business hours of PC Deposit are 8:00 a.m. to 5:00 p.m., Monday through Friday Eastern Time, except Holidays.
Checks submitted and approved for deposit prior to the end of our business day will be deposited to your account on the same day. Deposits submitted after the end of our business day will be deposited on the next business day. Plus:
- No longer a need to fill out deposit slips or make photocopies of the checks you receive
- You can easily load check images into your accounting software
- If you need a copy of your deposited checks, you can find them right in PC Deposit (images are kept for 18 months)
*Business Account and Commercial Account Members will incur a monthly fee and per item fees. Please review the PC DEPOSIT SERVICES DISCLOSURE AND AGREEMENT for more information.
User Support
PC Deposit is an easy-to-use, self-service product. However, you may encounter problems or develop questions and concerns. Our PC Deposit User Support is here to help. Here's what you can expect...
- Online Help – Select "Help" or "?" as you begin a transaction and you'll see information specific to the page you are on.
- Online Support – Our E-Branch support team answers virtually all email we receive in 24 hours or less. LiveHelp is also available from PC Branch during normal LiveHelp hours.
- Telephone Support – For questions in regards to the PC Deposit service, please contact DCU's Electronic Services Department at 508.263.6700 or 800.328.8797.
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Digital Federal Credit Union220 Donald Lynch Boulevard PO Box 9130 Marlborough, MA 01752-9130 508.263.6700 • 800.328.8797
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© 2011. Digital Federal Credit Union
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